Customer service was excellent, bought the original pool equipment over 5 years ago which required new parts. AES referenced the original order, secured the parts I needed and got them to us extremely... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have used AES for several years and I have never been disappointed by the Service, Staff or Products. In all the years of purchasing swimming pool parts or pumps, I have never had to send anything... Se mere
Virksomheden har svaret
Wow what an amazing company to deal with. We were let down by a previous company when our submersible grinder pump started to fail. A few emails with Tina (who answered lots of question's with patienc... Se mere
Virksomheden har svaret
I can honestly say I've not had customer service from any company as good as I've had over the past few years with AES. Having bought a Remora i12 ASHP for my koi pond the machine has been fau... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Leverandør af vandpumper
- Indendørs swimmingpool
- Friluftsbad
- Leverandør af pumper
- Butik med swimmingpooludstyr
Om Automated Environmental Systems
Skrevet af virksomheden
The fastest growing area of our business is swimming pool equipment, specifically swimming pool heat pumps. We have helped thousands of customers find cost effective heating solutions for their pools, a heat pump can save you up to 80% on the cost of heating your pool compared with traditional heating methods.
We also supply pumping stations, ranging from small tanks for dealing with surface water to large complex builds for commercial, industrial, building and renovation projects.
We are able to source a vast range of pumps from most major manufacturers, so whether you need a drainage pump, sewage pump, booster set, engine pump or a specialist pump that can handle chemicals or hot water, we have the solution for you.
Automated Environmental Systems provide preventative servicing, emergency response breakdown and repairs for sewage pumping stations, storm water pumping stations and effluent pumping stations. VISIT OUR WEBSITE
Kontaktoplysninger
Unit B, Anglian Lane, IP32 6SR, Bury St Edmunds, Storbritannien
- +441284658770
- sales@automatedenvironmentalsystems.co.uk
- automatedenvironmentalsystems.co.uk
4,9
Fremragende
1 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Automated Environmental Systems
Hi Marion, thank you for your feedback and for your five star review :)
Kind Regards,
The team at AES
Very good quality heat pumps
Very good quality heat pumps , highly recommended , also top quality service, very helpfull , 10/10 from a returning customer 😊
12. september 2025
Uopfordret anmeldelse
Besvarelse fra Automated Environmental Systems
Hi, thank you for the great feedback and your continued custom, we're always here to help, whether you need product advice, technical help or after sales support, thank you also for your recommendation, it is very much appreciated :)
Kind Regards,
The team at AES
Fast dispatch and as described
Fast dispatch, delivery notifications, Item was delivered promptly and was as advertised
18. september 2025
Besvarelse fra Automated Environmental Systems
Hi David, many thanks for your feedback and thanks also for your five star review :)
Kind Regards,
The team at AES
Simon was top class
Simon was top class, simple & effective communication . I was stressed trying to get my unit to work, he fixed it within a 10 minute call.
22. september 2025
Uopfordret anmeldelse
Besvarelse fra Automated Environmental Systems
Hi Leon, more than happy to help, glad we managed to sort the issue for you, many thanks for your five star review :)
Kind Regards,
Simon and the team at AES
Excellent service
Excellent service, advise and delivery of a check valve which has done the job
2. september 2025
Besvarelse fra Automated Environmental Systems
Hi Peter, many thanks for your feedback, always happy to help and thanks also for your five star review :)
Kind Regards,
The team at AES
This is the second ASHP that I have…
This is the second ASHP that I have bought off AES, a Remora F6 and the latest is a Remora F8 - both to heat two koi ponds.
Absolutely fabulous service from everyone I have spoke to. My normal Koi dealer tried to sell the second ASHP but after receiving such good service from AES the first time with the F6 I decided to buy the F8 off them as well as they are so knowledgable on them and I am sure I will receive good back up service should I ever need it.
8. september 2025
Besvarelse fra Automated Environmental Systems
Hi Nikki, thank you for the great feedback on your recent purchase from us, glad to hear that everything was to your satisfaction and we will most certainly continue to provide support whenever it should be needed, thank you also for your five star review, much appreciated :)
Kind Regards,
The team at AES
Amazing service
Amazing service, staff are always willing to go above and beyond to help.
9. september 2025
Besvarelse fra Automated Environmental Systems
Hi Karl, many thanks for your feedback, always happy to help and thanks also for your five star review :)
Kind Regards,
The team at AES
Great Service from the AES Team
Nick was quick to reply and update me on my order. It was dispatched and arrived quickly.
5. september 2025
Besvarelse fra Automated Environmental Systems
Hi Michael, always happy to help, many thanks for your feedback and for your five star review :)
Kind Regards,
The team at AES
Good advice prompt delivery
Gave very good advice and presented a number of options. Once ordered the unit arrived within 2 days
5. september 2025
Besvarelse fra Automated Environmental Systems
Hi Peter, always more than happy to help, many thanks for your feedback and for your five star review :)
Kind Regards,
The team at AES
Besvarelse fra Automated Environmental Systems
Hi, thank you for your feedback and for your five star review :)
Kind Regards,
The team at AES
Pool ownership very new to me
Pool ownership very new to me, needed bypass kit for pool, contacted company set details plus photos of pool, heatpump & filter pump, sent me exactly what I needed,
Perfect.
2. september 2025
Besvarelse fra Automated Environmental Systems
Hi Carl, we're always more than happy to help, thank you for your feedback and for your five star review :)
Kind Regards,
The team at AES
Ordered delivered all easy
13. august 2025
Besvarelse fra Automated Environmental Systems
Hi John, Thank you for your five star review :)
Kind Regards,
The team at AES
Very polite and helpful staff who…
Very polite and helpful staff who responded quickly and efficiently to our request.
12. august 2025
Besvarelse fra Automated Environmental Systems
Hi, always happy to help, thank you for your feedback and for your five star review :)
Kind Regards,
The team at AES
Professional, expert and trustworthy.
We engaged AES to upgrade our swimming pool heating system. Simon visited the site and he made an extremely thorough inspection of our existing setup. He made a number of suggestions that would improve the efficiency and offered a range of solutions and the costs of each option. Simon followed up with firm quotations and an installation date.
The installation was carried out with great skill and efficiency and Simon and his team could not have been more helpful. The final outcome is fantastic and If you are looking for a company that combines expertise and a fantastic work ethic then you will be happy with AES.
22. august 2025
Uopfordret anmeldelse
Besvarelse fra Automated Environmental Systems
Hi Tim, thank you for the fantastic feedback on your recent experience with us, it was a pleasure for myself and the team to be able to help with your plant room upgrade, thank you also for your recommendation :)
Kind Regards,
Simon and the team at AES
Good advice and very helpful
5. august 2025
Besvarelse fra Automated Environmental Systems
Hi Elaine, always happy to help, thank you for your feedback and for your five star review :)
Kind Regards,
The team at AES
fitted perfect
14. august 2025
Besvarelse fra Automated Environmental Systems
Thank you for your five star review :)
Kind Regards,
The team at AES
Bought a wooden swimming pool from…
Bought a wooden swimming pool from these guys. They offered lots of advice and a good deal on the package which included heat pump and filter and pump.
Would recommend !
12. august 2025
Besvarelse fra Automated Environmental Systems
Hi Richard, always happy to help, many thanks for the recommendation and for your five star review :)
Kind Regards,
The team at AES
Got a Proteam ix7 for my small inground…
Got a Proteam ix7 for my small inground 9500L pool. Heats it easily and very well. Works great with smart life, my only criticism would be it would be nice if the smart life app gave a more accurate temp such as "26.7" rather than just whole numbers. Maybe that can be updated in the future, many thanks
31. juli 2025
Besvarelse fra Automated Environmental Systems
Hi Matt, many thanks for the feedback, we'll look into the app temperature display, within Smart Life you can alter the temperature scale of a device, but this might be something that needs enabling before you can access it, thank you for your five star review :)
Kind Regards,
The team at AES
Had trouble finding the correct hose…
Had trouble finding the correct hose tail connector for discontinued heater. They managed to sort me out. Fantastic company.
1. august 2025
Besvarelse fra Automated Environmental Systems
Hi Fraser, more than happy to help, thank you for your five star review :)
Kind Regards,
The team at AES
Besvarelse fra Automated Environmental Systems
Hi Leon, thank you for your feedback and for your five star review :)
Kind Regards,
The team at AES
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.