I ordered a digital measuring spoon. In the advertisement it looked like the spoon would measure cups but when it finally arrived it only holds maybe one and a half teaspoons. It is tiny. It does not... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Firstly, I expected this company called Australian Home, to be actually IN Australia. No, they are not....Germany or France!!!! But might as well have come from China. Cheap rubbish, take so long to... Se mere
Virksomheden har svaret
My order from Australianhome arrived damaged. I contacted them within the time frame and have heard absolutely nothing! A further two emails haven’t had any effect! Total scam. DO NOT BUY ANY THING FR... Se mere
Virksomheden har svaret
Do not order from this company, they do not respond to emails, texts, whatever way you try to contact them Reporting them to the ACC as they are a scam, seem very unethical No way of tracking your... Se mere
Virksomheden har svaret
1,5
Dårlig
25 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Don’t buy from these cnuts.
So I ordered a special holder for a shower head because after surgery I cannot stand in shower. They delivered a small black singlet which I thought was another order. I tried numerous emails but they just showed me ‘proof of delivery’ pic and told me to contact delivery company. A Chinese uncontactable company. PayPal won’t refund because there is a picture of delivery. So thanks fir nothing. They have my money and I’ve lost. Great.
14. november 2025
Uopfordret anmeldelse
Besvarelse fra Australian Home
Hello trapezoid,
Thank you for taking the time to share your experience, and I’m truly sorry for the frustration and inconvenience this has caused you. What you’re describing is absolutely not the experience we want anyone to have.
Receiving the wrong item is disappointing on its own, but having to deal with unhelpful responses and no clear way to resolve the issue makes it even worse, especially considering your recent surgery and the need for the shower head holder.
I understand how upsetting it must be to be shown a generic delivery photo without any real assistance. You should never be left to chase down an uncontactable shipping company, and you certainly shouldn’t feel abandoned after reaching out multiple times.
If you’re open to it, please share your order details with me here, and I’ll do everything I can to look into this personally and work toward a proper resolution. You deserve to receive the product you paid for or a refund if that isn’t possible.
Thank you again for bringing this to our attention. I hope we can make this right for you.
Best regards
It is a Chinese business
This online store is a front for a Chinese business, which means two things
1) The products that they sell are not as advertised. I bought a decoration object, that on pictures (probably generated by AI) seemed to be medium size, ie ~30cm. When I received it, it was not even 10cm. A fraud
2) If you want to return it, you have to send it back to China. Good luck with that, and have fun with customs, especially as the customer service refuses to share the information required by Chinese customs
As for the product itself, it is the same cheap quality things that you can get for half the price on Amazon or other marketplaces
10. november 2025
Uopfordret anmeldelse
Besvarelse fra Australian Home
Hey Agnes,
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience and understand your frustration regarding the size and return process. Our goal is to provide clear, accurate product descriptions and images, and it’s disappointing to hear that this wasn’t your experience. We’ll be reviewing the product listing to ensure that the dimensions and photos are fully transparent for future customers.
Regarding the return process, we recognize that international returns can be inconvenient, and we’re currently working on solutions to make this simpler and more affordable. If you haven’t already, please reach out to our customer service team again with your order details — we’d like to look into your case directly and see how we can make this right.
We appreciate your feedback as it helps us improve both our products and service.
Best regards
Scam Compsny
Would give zero if I could. DO NOT BUY FROM THIS SCAM COMPANY. Telephone number does not exist. Goods do not arrive. Emails you receive are bogus, tracking info false. Company NOT Australian, save your money people. Lodging a Fraud complaint against them 🤬. Ordered products in September 🤬🤬
29. september 2025
Uopfordret anmeldelse
Besvarelse fra Australian Home
Hey Patt,
We’re very sorry to hear about your experience and completely understand how disappointing this must have been. What you’ve described is far from the standard we strive for, and we take feedback like this seriously. We’ll be thoroughly reviewing what went wrong with your order and the communication you received to ensure this doesn’t happen again.
Thank you for taking the time to share your experience — it helps us identify where we need to do better.
Best regards
Digital spoon
Wish there was a zero, they’re not worth one star. After waiting for some time the product arrived broken. They were very generous and gave me a 30% refund for a product that is useless and thrown in the bin. You should be ashamed!
3. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Australian Home
Hello Leonie,
We're genuinely sorry to hear about your experience and completely understand your frustration. Receiving a broken product after a wait is incredibly disappointing, and it's clear we fell short of your expectations—and our own standards.
While we did issue a partial refund, we recognize that it didn’t make up for the inconvenience or the unusable item. That’s not the kind of outcome we aim for, and we’re sorry it left you feeling this way.
We appreciate your feedback—it helps us improve. If there's anything further we can do to make this right, please don’t hesitate to reach out directly.
Kind regards
phone number does not connect - scam
phone number does not connect - looks like a total scam
22. september 2025
Uopfordret anmeldelse
Besvarelse fra Australian Home
Hey Peter,
We're really sorry to hear about your experience trying to reach us. That’s definitely not the impression we want to give. We recently had some issues with our phone line, and we understand how frustrating that can be.
Please know that we're a legitimate business and are actively working to resolve this. In the meantime, feel free to reach out to us via customer support. We'd really appreciate the chance to assist you directly and clear up any concerns.
Thanks for bringing this to our attention.
Kind regards
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.