Web site was good. Price was good. Delivery was good. 2 sets of windscreen wipers bought. Suppled were different sizes to those stated on web site and order and on original cars. They only just fit... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Required spare part for my car. Aurus was the only place I could locate it and buy it. Placing the order was simple on their secure website and so was payment, as it confirmed payment quickly. Recei... Se mere
Virksomheden har svaret
Great prompt service from Aurus Australia and a very easy process to order car parts online and at very competitive prices too. Thankyou.
Great service, Fast transaction... Happy to help when and contacted Aus Post for me after my parcel went Via Western Australia... Chased it up quck smart thank you!!!
Virksomhedsoplysninger
- Bilreservedelsbutik
- Engrossalg af biltilbehør
- Bilreservedelsproducent
- Bilreservedelsmarked
- Butik med biltilbehør
- Butik med tilbehør til biludstyr
Skrevet af virksomheden
AURUS Australia is your trusted online auto parts store, offering high-quality car parts and wiper blades with fast and free delivery across Australia. Our Sydney-based warehouse ensures quick order processing and nationwide shipping. We specialize in OEM and aftermarket auto parts, providing a perfect fit for your vehicle. Whether you're looking for wiper blades, sensors, car keys, or electric or engine components, we offer a wide range of products at competitive prices. Our easy-to-use online store makes finding and ordering the right car parts simple and hassle-free. With secure payments, reliable customer support, and speedy dispatch, we guarantee a smooth shopping experience. No matter where you are in Australia, we deliver fast so you can get your car back on the road.
Kontaktoplysninger
169 Port Hacking Rd, 2228, Miranda, Australien
- ace@aurus.com.au
- aurus.com.au
4,6
Fremragende
197 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Incorrectly advertised part, resolved in the end.
I purchased a new air filter for my Mitsubishi Magna and the advertised product clearly stated it suited my vehicle type and year of manufacturer. Unfortunately when the mechanic tried to fit this product I was informed it was incorrect. I have since left Aurus two e-mails requesting a follow up to see what we can do about this yet over a week later no-one has bothered to even respond.
EDIT: After over a week, Aurus did get in contact with me. They acknowledged the wording of the description did in fact need to be changed and are working on this. To their credit they did refund the money once I returned the unused component.
13. januar 2024
Besvarelse fra AURUS Australia
Good afternoon Andrew,
We sincerely apologize for the inconvenience you've experienced with the auto part's incompatibility with your car. Our team members tried to contact you but had no success. Please kindly get in touch via email: ace@aurus.com.au.
We are continuously working to update our information by adding additional characteristics for each car.
We understand that the delay in our email response, which was influenced by holidays and increased support team workload, may have added to your frustration. We sincerely apologize for any inconvenience caused.
We aim to change your perception of us, and we appreciate your feedback. We assure you that we are taking steps to improve the quality of our services to ensure your satisfaction in the future.
We hope that we have at least somehow changed your experience with us. Thank you for your understanding!
Best regards, AURUS Australia team
My purchase item arrived early than i…
My purchase item arrived early than i expected.
11. januar 2024
Besvarelse fra AURUS Australia
Dear Fernando Jr. Desder,
Thank you for your feedback, we are glad that your order arrived earlier than you expected. We are always glad to see you in our online auto parts store.
Best regards, Aurus team
Excellent service
28. december 2023
Besvarelse fra AURUS Australia
Dear Peter, thank you for your feedback, we are pleased to provide our customers with the highest quality services and always welcome you to our online auto parts store, Yours sincerely, AURUS Australia Team.
Ease of correct vehicle item selection
Ease of correct vehicle item selection. Prompt delivery
16. december 2023
Besvarelse fra AURUS Australia
Dear David, Thank you for your positive review, we're thrilled to hear that. We always look forward to having you back at our auto parts and wiper blades online store. Best regards, Team AURUS Australia.
Excellent service!
I was very impressed with the price of part purchased and also the speed at which we received it at such a busy time of year.
16. december 2023
Besvarelse fra AURUS Australia
Thank you, Julie! We're delighted you found our pricing and delivery speed impressive, especially during this busy season. We appreciate your support! We always look forward to having you back at our auto parts and wiper blades online store. Best regards, Team AURUS Australia.
Great service
11. december 2023
Besvarelse fra AURUS Australia
Dear Michael, thank you, we are glad to see your feedback. We strive for excellent service. We will always be glad to see you in our online store of auto parts and wiper blades. Best regards, AURUS Australia Team.
Great communication 👍
8. december 2023
Besvarelse fra AURUS Australia
Dear Bruce, thank you, we are glad to receive your feedback. We strive for excellent service. We will always be glad to see you in our online store of auto parts and wiper blades. Best regards, AURUS Australia Team
Good service and quick to deliver
27. november 2023
Besvarelse fra AURUS Australia
Dear Andrew, thank you, we are glad to receive your feedback. We strive for excellent service and speedy deliveries. We will always be glad to see you in our online store of auto parts and wiper blades. Best regards, AURUS Australia Team
Besvarelse fra AURUS Australia
Hi Geoff,
Thank you for your fantastic feedback! We're thrilled to hear that you received your order promptly and that it was the exact part you required. If you ever need anything else, feel free to reach out.
Best regards, AURUS Australia Team
I ordered Windshield washer components…
I ordered Windshield washer components from them I got the correct items and quickly
23. oktober 2023
Besvarelse fra AURUS Australia
Dear John Galstaun,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you received the correct windscreen washer parts from AURUS Australia quickly. Your satisfaction is our top priority, and we are committed to providing our customers with efficient and accurate service. If you ever have any more automotive needs or questions in the future, please don't hesitate to reach out to us. We look forward to serving you again.
Best regards, Customer Support Team AURUS Australia
Besvarelse fra AURUS Australia
Thank you for your positive feedback! We're thrilled to hear that you're enjoying our product. At AURUS Australia, our goal is to provide high-quality products at competitive prices, and we're delighted to know that we've exceeded your expectations. If you ever have any questions or need assistance with anything else, please don't hesitate to reach out. We appreciate your support!
What a price for such great great…
What a price for such great great quality wipers will buy again and again
5. juni 2023
Besvarelse fra AURUS Australia
Dear Etienne, Thank you for your positive feedback! We're delighted you're happy with our wipers' great quality and affordable price. Your satisfaction means a lot to us. We'll continue delivering excellent products in the future. Reach out to our customer support for any assistance. Best regards, AURUS Australia
Besvarelse fra AURUS Australia
Dear Marco Adrover, thank you for your positive feedback! We're thrilled to hear that you had a great experience with AURUS Australia. We're committed to delivering excellence and look forward to serving you again. Best regards, AURUS Australia.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.