Web site was good. Price was good. Delivery was good. 2 sets of windscreen wipers bought. Suppled were different sizes to those stated on web site and order and on original cars. They only just fit... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Required spare part for my car. Aurus was the only place I could locate it and buy it. Placing the order was simple on their secure website and so was payment, as it confirmed payment quickly. Recei... Se mere
Virksomheden har svaret
Great prompt service from Aurus Australia and a very easy process to order car parts online and at very competitive prices too. Thankyou.
Great service, Fast transaction... Happy to help when and contacted Aus Post for me after my parcel went Via Western Australia... Chased it up quck smart thank you!!!
Virksomhedsoplysninger
- Bilreservedelsbutik
- Engrossalg af biltilbehør
- Bilreservedelsproducent
- Bilreservedelsmarked
- Butik med biltilbehør
- Butik med tilbehør til biludstyr
Skrevet af virksomheden
AURUS Australia is your trusted online auto parts store, offering high-quality car parts and wiper blades with fast and free delivery across Australia. Our Sydney-based warehouse ensures quick order processing and nationwide shipping. We specialize in OEM and aftermarket auto parts, providing a perfect fit for your vehicle. Whether you're looking for wiper blades, sensors, car keys, or electric or engine components, we offer a wide range of products at competitive prices. Our easy-to-use online store makes finding and ordering the right car parts simple and hassle-free. With secure payments, reliable customer support, and speedy dispatch, we guarantee a smooth shopping experience. No matter where you are in Australia, we deliver fast so you can get your car back on the road.
Kontaktoplysninger
169 Port Hacking Rd, 2228, Miranda, Australien
- ace@aurus.com.au
- aurus.com.au
4,6
Fremragende
197 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Delivered within said time
11. september 2024
Besvarelse fra AURUS Australia
Dear Giulian,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Great service!!!! Fast delivery
Quick delivery and product as describe and corrected our fault, thank you 😊
17. september 2024
Besvarelse fra AURUS Australia
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Good product
8. september 2024
Besvarelse fra AURUS Australia
Dear Travis,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Besvarelse fra AURUS Australia
Dear Dmitry,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Wrong part turned up
29. august 2024
Besvarelse fra AURUS Australia
Dear Dean,
Thank you for your feedback, and we sincerely apologize for the inconvenience caused.
It seems that the wrong part was delivered, and we understand how frustrating that must be. Please reach out to us with your order details and the part you received, and we will promptly assist in arranging the correct replacement or providing further options.
We appreciate your patience and look forward to resolving this issue for you.
Best regards,
AURUS Australia
Customer Support Team
Delivery driver didn't make good…
AURUS WAS excellent appy with the package and packed well, Arramax delivery was my only issue in my area. Eventually got package. Other than that great company. Thanku 👍👍👍👍👍😁
25. august 2024
Besvarelse fra AURUS Australia
Dear Andrew De Jong,
Thank you for sharing your feedback about the delivery service. We sincerely apologize for any inconvenience you encountered with the delivery of your order.
We understand how frustrating this situation must have been. In future cases like this, please feel free to contact us directly so we can assist in resolving delivery issues promptly by coordinating with the courier service.
While we strive to ensure a smooth delivery process, we unfortunately do not control the specific delivery points or practices of the courier service. This aspect is outside of our direct business operations, and your concerns seem more related to the delivery company itself. However, we will communicate your feedback to the courier to help improve their services.
We truly value your understanding and hope this experience does not negatively impact your overall impression of our store and service.
Best regards,
AURUS Australia
Customer Support Team
Second time purchaser
Second time purchaser, different car. Product works, good price, super-fast shipping.
13. august 2024
Besvarelse fra AURUS Australia
Dear Marten,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Besvarelse fra AURUS Australia
Dear Bryan,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
good postage time and the part fits
good postage time and the part fits, very impressed.
9. august 2024
Besvarelse fra AURUS Australia
Dear Stephen,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
The part was the right part
The part was the right part. It only took a couple of days to arrive. Including postage, it cost a lot less than buying at Repco etc.
28. juli 2024
Besvarelse fra AURUS Australia
Dear Richard,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Besvarelse fra AURUS Australia
Dear Paco,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
5 star customer service
Olga’s customer service was so incredibly efficient and helpful. She went above and beyond.
24. juli 2024
Besvarelse fra AURUS Australia
Dear Donna,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Helpfull when not deliverd
10. juli 2024
Besvarelse fra AURUS Australia
Dear Garry,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Arrived on time and what I had ordered
5. juli 2024
Besvarelse fra AURUS Australia
Dear Rob,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Besvarelse fra AURUS Australia
Dear Harrison Vorwerk,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Besvarelse fra AURUS Australia
Dear Andor,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Great past experience
Have used Aurus wiper blades on my previous car & was very happy with them.
9. juli 2024
Besvarelse fra AURUS Australia
Dear Allen,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Great quality and great price
Great quality and great price. There work well and are a great fit.
7. juli 2024
Besvarelse fra AURUS Australia
Dear Joseph,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Besvarelse fra AURUS Australia
Dear Tony,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
The item/part supplied was incorrect
The item/part supplied was incorrect. Item returned and full credit received all thanks to Olga. Great customer service.
28. juni 2024
Besvarelse fra AURUS Australia
Dear Chris
Thank you for your feedback! We are glad that you had a positive impression of working with us; we are always ready to resolve any problems that arise.
Best regards,
AURUS Australia Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.