Aurum Metal Invest Anmeldelser 

When buying or selling precious metals, trust is of the utmost significance. This was the first time I decided to do business with Aurum Metal Invest Ltd. Before reaching a decision, I read reviews and was aware of serious issues customers had encountered with N. Wickham’s (now-defunct) company (Irish Gold Bullion). I had, also, read Katie Chong’s public statements reassuring customers that her company (Aurum Metal Invest) has “nothing to do with either Irish Gold Bullion or Nicholas Wickham” after parting ways with them in March 2020. I wrote to Aurum Metal Invest enquiring about the payment procedure. The (prompt and detailed) responses I got from Katie Chong were professional and to-the-point. From what she wrote to me + judging from all the TrustPilot and Google (both the positive and the two negative) reviews, I realized that this is a legit business that can be trusted. Most importantly, I independently checked and verified what Katie Chong had publicly written about Aurum Metal Invest having nothing to do with Irish Gold Bullion. A minor concern was that Aurum Metal Invest’s bank account (at Wise Europe // formerly known as TransferWise) is in Brussels (Belgium) while Aurum Metal Invest is based in Dublin (Ireland). This seemed a tad weird to me. Yet, having verified (by completing a thorough research) that Aurum Metal Invest is a legit business, I elected to go on and make a transaction with Aurum Metal Invest. I wasn’t let down. I can now confirm (based on my personal experience) that Katie Chong and her team are professional, decent people that can be trusted. I am fully satisfied from my experience with them and have nothing negative to write. Katie Chong quickly replied to all my queries; she fully abided by the time schedule she had indicated in her email messages + her description of the packaging she was about to use (specific details about the bubble wrap + the box) was fully accurate. Aurum Metal Invest delivered what had to deliver and paid attention to every detail, keeping all their commitments. Another point I wish to highlight is that they were smartly discreet [discretion is important in the precious metal business]. Finally, their prices are really competitive. To recap: by delivering what they had to deliver; by their fast, well-written, rational, and to-the-point responses to my messages; by making commitments (about the exact features and the quality of the merchandise, about the shipping and the delivery timetables, about the packaging) that were honoured; by their competitive prices and by being discreet, they proved (beyond reasonable doubt) that they run a professional and legitimate company. In addition, by offering me a small (~10 GBP worth) surprise gift, they proved that they care about their customers. Before doing business with anyone for the first time, you shall do your own research. Yet, in this case, I am feeling confident to share my positive experience and state on the record that trading/investing with Aurum Metal Invest is a safe option that will -almost certainly- keep you fully satisfied. By purchasing or selling precious metals from/to Aurum Metal Invest you don’t risk any “money headache”; instead (judging from my personal experience), I can assure you that you will find out that you are dealing with honest, trustworthy, professional, law-abiding people. I had a totally positive experience with them and wholeheartedly recommend Aurum Metal Invest for a hassle-free trading/investment experience.

Was advised by another Company to contact Aurum. From first contact to completion of transaction it was a pleasant experience. Courteous and efficient.
I would have no hesitation in dealing with them again, nor recommending them to others.
First class service.
J. Flynn.

Very professional and trustworthy company. I had a few doubts since I never did any business with them but they delivered in a very professional manner. Thanks.

Hi there. I am very pleased with my purchase of my Australian Kangaroo Gold Coins. I find this company to be very professional to deal with and I look forward to dealing again. Thanking you Yours John Foley.

Aurum Metal Invest were great to deal with, efficient and courteous.
Or transaction was seamless and right on schedule.
I would highly recommend dealing with them.
It was a pleasure doing business.

Totally recommend trusting AMI. As explained in the web-site- went exactly so. Great service.

Amazing service. Really helpful in answering all my questions. Very pleasant to deal with

Professional Service
Fast and easy communication.

Strongly advise.

I am a new investor and to be honest I was a little nervous and unsure if it was safe to do so. Katie was extremely helpful and informative. Katie offered information with no pressure to buy. It was left to me to get in touch when I was ready to invest. The process was smooth and products arrived on the dates I was given. Such a professional procedure makes me feel confident in investing further in the future.

I have been researching several companies and after looking at a number of reviews, I decided to take the plunge and purchase with Aurum. As a first time buyer I did not understand how everything works but I called with one of the team members and she was extremely helpful and patient with me. She explained everything from A-Z and I can honestly say it was one of the best customer service I have ever experienced. I highly recommend Aurum Metal Invest because of their professional and efficient service. Very fast and the website is so easy to use!

A really helpful customer service team who were responsive to my queries. I hadn't dealt with them before and had no small trepidation going in to the purchase. No longer. Swift responses from the delightful Katie who attended to queries as if I was a hedge fund CEO.

My order arrived some 6 days after the EFT cleared. Oodles & oodles of gorgeous, extremely well packed shiny Argentum (Silver to you & me) arrived yesterday, to be added to the nascent collection.

I encountered zero transaction or delivery issues, not even from the diligent UPS driver who phoned me that morning to advise of his ETA (a rarity in the C-19 era).

All in all, an excellent service from an excellent team. I have no hesitation whatsoever in giving Aurum Metal Invest my future repeat business, and offer a wholeheartedly genuine reference for this company.

Only problem now is that I want more, more, more...

Everything is perfect,very fast response to messages, helpful team react straight now to all your wishes, highly recommended.

Everythin was extremely smooth and fast. Highly recommended company, superb customer service with Katie who went the extra mile to help us in a very professional and prompt way.

I have just received my second order with Aurum! I am very happy with my purchase and the order arrived in good time.

Excellent Service, best price for the product I was selling and would be happy to recommend Aurum to anyone.

I was selling silver coins not purchased from Aurum. Katie addressed all my concerns quickly and thoroughly. She did not nitpick over details; rather, she provided additional useful information. She was professional and did everything with a smile. Very happy with her assistance and Aurum.

Absolutely brilliant company to deal with. No hassle Katie dealt with order and delivery so efficiently and speedily Well done