So friendly , helpful and great advice . Been using this company for few yrs now and they’ve always been excellent . Great after care too receptionist Lisa goes above and beyond .
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Everything is explained very carefully and with patience. I never feel rushed and I feel confident that the aids I have give me as good hearing as I can expect. I know that I can get in touch if I hav... Se mere
I met the receptionist a very nice respectful lady. She was polite and friendly with me. I was attended to byYejide Aiyeola with warmth, and due diligence and professionalism. Ye jide treated me li... Se mere
Lisa on reception was so helpful and is always so cheerful and friendly. She put new speakers in my Mum's hearing aids which meant my Mum could hear again, & then she called to say more slots were ava... Se mere
4,7
Fremragende
92 anmeldelser
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Excellent and very professional
Excellent service as always. Very pleasant staff. Well done 👍
23. august 2024
I’ve always had problems with wax in my…
I’ve always had problems with wax in my ears but not any more. Went for a treatment at Hidden Hearing and was sorted in minutes. Absolutely painless , and totally efficient. Very impressed.
22. august 2024
Uopfordret anmeldelse
Good service and very welcome attitude…
Good service and very welcome attitude from all staff. Very informative 9f processes.
30. juli 2024
BEXLEYHEATH store review
I was welcomed and everything was explained to me in a very professional way we discussed my hearing loss and my needs after a test I was shown hearing aids and how they would improve my hearing happy to say I was approved and selected my new aids I am happy that I can hear once again
31. juli 2024
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
The person who came was very…
The person who came was very professional but it’s very expensive. If you look online for the same product it’s not nearly as expensive. There are companies who are just as good for less money, my husband uses them so I know
13. juli 2024
Besvarelse fra Audika - Bexleyheath
Thank you so much for your review with your positive comments on the professional service that we provide. We will pass your comments on to the hearing aid dispenser that you saw.
A member of our Customer services team will reach out to you today however, if we are unable to contact us and you would like to discuss further please contact our customer services team on 01622 775191 / 0800 740 8796.
Please do leave us a message if we cannot get to the phone straight away and we will call you back. If you prefer to email, you can contact us on contact@hiddenhearing.co.uk
Kind Regards
Customer Services - Hidden Hearing Ltd
Just the mark up
The set up and appointment were very good and well organised as was the hearing test. I was happy to purchase hearing aids, but found out after that your price was a 100% mark up for the same product.
To be fair the refund happened quickly and efficiently which is another plus.
Truely my only gripe is the £3000 mark up on the price
20. juni 2024
Thank you so much for a lovely…
Thank you so much for a lovely experience. I came with my friend as I have bad anxiety but was treated so lovely and laughed so much my anxiety went away. Thank you!
24. maj 2024
The Audiologist
The Audiologist was very polite, patient and thorough, explaining everything.
23. april 2024
A very professional service.
Relaxed atmosphere with professional who knew exactly what they were doing. The questions I was asked helped me to explain how I was managing with my hearing aids. Every procedure was explained clearly to me before it took place.
11. april 2024
Nice friendly staff
13. april 2024
This was the first time I had this test in my life.It was a very calm and very professional.Thedoctor was so kind and explained the procedure clearly. I would refer my friends and family any time.
It was a very friendly professional experience
8. marts 2024
Very Positive experience
From the Receptionist who opened the door who was really friendly and helpful. To Tasha and Rachel who actually did the ear wax procedure was also extremely friendly, explained the procedure very clearly. Was very professional and overall it was a very nice experience.
On behalf of my Husband Tony
14. februar 2024
Uopfordret anmeldelse
Ear wax removal
I have just had ear wax removal by Rachel and Tasha
2 very efficient, professional and friendly young ladies
I can totally recommend this service.
Peter J Ives
14. februar 2024
Uopfordret anmeldelse
Successful visit resolved all issues
Premises, nice clean and tidy and interaction with all staff, pleasant and helpful. Had a problem with one of my hearing aids which was diagnosed and resolved on my visit. My main purpose was for a routine ear wax removal with Rachel Smith who was pleasant and helpful. She interacted well with me explaining what she was doing, why she was doing it and steps to be taken in protecting my hearing for the future. One unforeseen problem was that I had a hearing aid grommet stuck in my ear, but she carefully managed to remove it and resolve the the problem. The visit was successful and I left feeling that I had been in good hands and all was well and comfortable for my forthcoming holiday.
7. februar 2024
Uopfordret anmeldelse
Excellent service polite,professional…
Excellent service polite,professional and thorough with the service you provide.Highly recommended.
24. november 2023
Uopfordret anmeldelse
The hearing church went great and I…
The hearing church went great and I also discovered I had dry inner ear, she prescribe olive oil spray which works wonder. The company is doing great work and I really appreciate what they’re doing.
20. oktober 2023
Uopfordret anmeldelse
Good customer service
Good customer service.
Very good experience during hearing test.
Friendly staff.
25. august 2023
Uopfordret anmeldelse
My experience at the clinic was…
My experience at the clinic was excellent as always and I have no problems at all. My only complaint was with the company policies in so far as that I pay £115 insurance but this does not include anything but the care of the hearing aids and the annual checkup. When I needed my earwax removed before I could have the hearing test, I had to go to another clinic as Hidden Hearing was too expensive - £70 for one ear! Where I went to have it done the cost was £40 and this would have been included in my annual insurance if I had purchased my hearing aids from them. Two other clinics I spoke to for a quote for ear wax removal were also cheaper that Hidden Hearing and both also included it in their annual coverage.
10. august 2023
Great experience
My experience was great and I felt very welcomed and accommodated. Staff are very thoughtful and respectful
4. august 2023
Uopfordret anmeldelse
Brilliant service
Brilliant service, very professional. Extremely helpful and very polite staff, definitely recommend them to anyone. 👏🙏
8. august 2023
Uopfordret anmeldelse
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