Headline: Serious safety hazard with Ottoman mechanism – Matter now with Small Claims Court I am writing this to warn other families, especially those with children. I purchased a Solo Kin... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
"This is actually the third rug I’ve bought from this brand! I got the previous two as gifts for my wife, and she absolutely loved them. I bought this one yesterday, and a friend of mine also went an... Se mere
Virksomheden har svaret
Atmacha is such a wonderful company- I’ve recent bought some absolutely stunning cushions from them. They were originally out of stock but they reassured me they would soon be arriving. They did arriv... Se mere
I bought style dining table from this company. From ordering to delivery was brilliant. Product was delivered within time frame. Always clarified any questions I had. Delivery team informed me an hour... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Bring timeless pure style and relaxing comfort to your living space. Sleek, simple and elegant designs will create the luxury you dream of. We provide customized options to match your taste or home all under one roof. Visit our showroom, website, or Instagram to let the experience begin.
Kontaktoplysninger
13-15 Grand Parade, N4 1LA, London, Storbritannien
- 020 8348 8861
- hello@atmacha.com
- atmacha.com
4,5
Fremragende
163 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 83 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Atmacha Home and Living
Thank you Lorenzo! We’re happy you’re happy! 😊 Thanks for your kind words. -Elena
The throw is much lighter than…
The throw is much lighter than advertised wouldn’t order again
30. juli 2025
Besvarelse fra Atmacha Home and Living
Thank you for sharing your feedback. We’re sorry to hear that the throw didn’t meet your expectations. Please note that the product’s weight isn’t listed on our website, so we haven’t provided that information, but we completely understand your disappointment. We appreciate your input and will keep it in mind to help improve our product descriptions in the future.
Thank you again for your feedback.
Can't recommend this company enough
Can't recommend this company enough
Absolutely, brilliant service!
Got in touch with me as soon as one of my items was not available.But I was happy to wait & within a week , I had my beautiful cushions x
1. august 2025
Uopfordret anmeldelse
Besvarelse fra Atmacha Home and Living
Thank you for taking the time to share your experience. We’re glad you’re happy with your cushions and our service
Excellent company .
Excellent company .. fabulous communication and quality goods.. love my cushions
26. juli 2025
Besvarelse fra Atmacha Home and Living
Thank you for your kind words. We’re delighted you love your cushions and appreciate your feedback on our service and quality
Great cushions
Great cushions
And got 20% off
Good communication and fast delivery
Thank you
24. juli 2025
Besvarelse fra Atmacha Home and Living
Thank you so much, Kim! We're glad you’re happy with the cushions and service 😊
We have had a terrible experience
We have had a terrible experience. Watch out for the returns policy. When unrolled the carpet smelt strongly of fish.
We are now attempting to return it again
Waiting for collection
17. juli 2025
Besvarelse fra Atmacha Home and Living
Thank you for your review Gwyn, and we’re truly sorry to hear about your experience with the rug.
As a reminder, we are the retailer, not the manufacturer, and our return process involves reporting issues to the manufacturer for verification before proceeding. Once the rug is returned to the manufacturer, it will need to be inspected before we can release the full refund. While our usual policy requires customers to arrange returns themselves, we’ve made an exception in this case and are assisting you by arranging a collection through a third-party courier. After your contact on July 21 (after our operating hours), we immediately began processing your request the following day. On July 23, the courier was assigned to handle the pick-up and will be reaching out to arrange a suitable time.
Our refund policy is clearly outlined on our website for customers to review prior to purchase. If it doesn’t meet your needs, we understand and respect your decision to explore other options.
We understand that this process may feel frustrating, and we appreciate your patience as we await the manufacturer’s response. Please know that we are doing everything we can to resolve this for you.
Thank you for your understanding.
Besvarelse fra Atmacha Home and Living
Thank you Yvonne! So glad to hear everything went smoothly – that’s what we love to hear! x
Excellent service beautiful second time…
Excellent service beautiful second time from the company 5 stars
7. juli 2025
Besvarelse fra Atmacha Home and Living
Thank you so much, Alison! So glad you’re happy with us again 😊
Elena
Atmacha Home&Living
Besvarelse fra Atmacha Home and Living
Thanks a lot, Takaendesa! So glad you’re loving the cushion quality – we really appreciate your support!
Cushions
The cushions I bought are just what I wanted. They are really nice and look great in my drawing room.
3. maj 2025
Besvarelse fra Atmacha Home and Living
So happy to hear that you love the cushions! It’s great to know they look perfect in your drawing room – thanks for sharing your lovely feedback, Jillian! 😊
Elena
Atmacha Team
They were very helpful in everything…
They were very helpful in everything from transportation to installation. The product was very good and of good quality. Thank you.
5. maj 2025
Uopfordret anmeldelse
Besvarelse fra Atmacha Home and Living
Thank you so much! We're really glad you were happy with both the service and the quality of the product. It means a lot to us, Marco! 😊
Elena
Atmacha Team
Definitely 5 stars
Definitely 5 stars. Even with a couple of days delay it didn’t matter when I saw the quality of the cushions… absolutely worth every penny!
Will definitely use again and I’m uber fussy!
2. maj 2025
Uopfordret anmeldelse
Besvarelse fra Atmacha Home and Living
Thank you so much! We're thrilled you loved the cushions and that they were worth the wait. It means a lot coming from someone who’s “uber fussy”! 😊 Looking forward to helping you again soon!
Elena
Atmacha Team
Cushions are beautiful high quality and…
Cushions are beautiful high quality and quick delivery.
2. maj 2025
Besvarelse fra Atmacha Home and Living
Thank you so much, Janice! We're so happy you loved the cushions, and the quick delivery made it even better. Your kind words mean a lot!
Elena
Atmacha Team
Super fast delivery great price &…
Super fast delivery great price & fabulous item - great choice of home products
22. april 2025
Besvarelse fra Atmacha Home and Living
Thanks so much, Dawn! So happy you’re pleased with everything – hope to see you again soon!
Elena
Atmacha Team
Excellent customer service
Excellent customer service , great communication and fantastic quality cushions
19. april 2025
Besvarelse fra Atmacha Home and Living
Thanks so much, Gwen! So happy you’re pleased with everything – hope to see you again soon!
Elena
Atmacha Team
Best customer service ever!!!
Best customer service ever!!!! Fast delivery and lovely cushions 😍
21. marts 2025
Uopfordret anmeldelse
Besvarelse fra Atmacha Home and Living
Thank you so much, Andreea! We're thrilled you loved the service and the cushions 😍
Elena
Atmacha Team
Besvarelse fra Atmacha Home and Living
Thanks so much, Annaliesel! So happy you’re pleased with everything – hope to see you again soon!
Elena
Atmacha Team
5 star
Great products,quality cushions and fast delivery,will definitely be shopping with them again🙂
24. februar 2025
Besvarelse fra Atmacha Home and Living
Thanks so much, Sandra! So happy you’re pleased with everything – hope to see you again soon! 😍
Elena
Atmacha Team
Very happy with the service
Very happy with the service. We unfortunately ordered by our mistake a rug that was too small and had to return it to the London shop to exchange. All was taken care of by Adil who organised a new delivery at no additional cost and offered us coffee.
I would highly recommend visiting their London shop to see the products.
27. februar 2025
Uopfordret anmeldelse
Besvarelse fra Atmacha Home and Living
Thank you so much for your kind words, Max! We're really glad Adil was able to help and make things easy for you. We’d love to welcome you back to our London shop anytime!
Elena
Atmacha Team
I cannot thank you enough for the…
I cannot thank you enough for the beautiful furnitures we have bought from Atmacha Team. The best quality, style, design, color ranges, fabric and the best service ever…..
Yes we did wait 3 months as we had some customised items, but it worth the wait for sure.
I wish i could upload a video here then everyone would have agreed with us :)
Thank u thank u thank u team xx
25. februar 2025
Uopfordret anmeldelse
Besvarelse fra Atmacha Home and Living
Hi Maryam,
Thank you so much for your lovely message and for sharing your experience with Atmacha! We’re thrilled that you’re happy with your new furniture and that you had such a good time working with us.
Your home turned out absolutely beautiful, and your colour choices were just perfect! 🥳 And oh my goodness, the Turkish music you shared was such a highlight for our team.🤩 We couldn’t resist playing it while we worked—we even had a little dance session to celebrate! 🕺🏻 You really brought some extra joy into the process, and we can’t thank you enough for that.
We’re so grateful for your kind words and support. If you ever need anything down the road, don’t hesitate to reach out. We hope your new furniture brings you tons of happiness!
All the best,
The Atmacha Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.