This was my first time using Asturias and the service is exceptional! I ordered 2 mirrors but only one arrived so I spoke to Julie, a real person who went over and above to chase the second one and go... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
"If Carlsberg did customer service"...Gavin has been absolutely brilliant throughout this process. My initial order was delivered to God knows where by DHL who refused to answer my communications wi... Se mere
Virksomheden har svaret
Excellent service from start to finish. The team were incredibly helpful, especially when I needed advice about compatibility and fitting. They responded quickly, explained everything clearly and ma... Se mere
Virksomheden har svaret
Highly recommended company. I was replacing a shower, like-for-like, and done an online search. Asturias were the cheapest by a country mile (£150 in some instances). But cheapest doesn't mean poor se... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Our parent company was established in 1982 specialising in the design and installation of bathrooms, en suites and shower rooms. In 2003 the company expanded with the opening of one of the largest bathroom showrooms in Lincolnshire. As the company continued to grow, in 2007 our company expanded to cater for customers throughout the UK, offering the same dedicated service and continuing to build upon the reputation that has made our company what it is today. Asturias Bathrooms is our latest addition in the expansion and growth of the company, we will be offering first class bathroom products with the backup and support of our parent company. Using our 31 years of experience to provide a reliable service to our customers.
Kontaktoplysninger
Office 2 34-40 Albert Street West, DN32 7SJ, North East Lincolnshire, Storbritannien
- 01472242014
- info@asturiasbathrooms.co.uk
- asturiasbathrooms.co.uk
4,9
Fremragende
462 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good experience
28. januar 2025
Besvarelse fra Asturias Bathrooms
Thank you for your feedback! We're glad you had a good experience. We appreciate your business and hope to see you again soon.
Would definitely use again
I ordered a tap earlier this week and it arrived today, an awesome service.
Pricewise, it was significantly cheaper than a well known DIY Thainstone.
31. januar 2025
Uopfordret anmeldelse
Besvarelse fra Asturias Bathrooms
We're so glad to hear you had such a positive experience! Thank you for the fantastic 5-star review.
We really appreciate you taking the time to share your feedback about our quick delivery and competitive pricing compared to places like Thainstone.
We strive to offer excellent service and value, so your comments are truly encouraging. We look forward to serving you again in the future!
Besvarelse fra Asturias Bathrooms
Thank you for the 5 stars! We're delighted you were happy with our prices and communication. We appreciate your business and hope to see you again soon!
Good price for the 2 baths I purchased.
Good price for the 2 baths I purchased.
Poor communication, never called me back as promised.
10. januar 2025
Besvarelse fra Asturias Bathrooms
Thank you for your review and for choosing us for your bath purchases. We're glad you were happy with the price. We sincerely apologize for not returning your call as promised. We're working hard to improve our communication processes and ensure this doesn't happen again. We appreciate your feedback.
Asturias were efficient enough it was…
Asturias were efficient enough it was the courier company who were appalling ( DX Express) failures in delivering the parcel and dishonest with their response but still waiting to hear back from them regarding the above.
Update a full delivery refund has been processed and again prompt and efficient response to my complaint which again is only with the courier company not Asturias I hope they review the relationship with DX Express.
7. januar 2025
Besvarelse fra Asturias Bathrooms
Good morning,
We sincerely apologize for the inconvenience caused by the issues you experienced with DX Express and understand how frustrating this can be, and we are truly sorry this impacted your experience with us.
Please rest assured that we have passed the details of your case to DX Express for an internal review, and to prevent such issues happing in the future. Additionally, as per our previous correspondence with you, we have already processed a refund for your delivery charge.
We appreciate your patience. If there's anything further we can assist you with, please don’t hesitate to contact our team.
Besvarelse fra Asturias Bathrooms
Thank you for your feedback! We’re glad you found the buying process easy and the delivery fast. If you need anything else, we’re here to help!
Besvarelse fra Asturias Bathrooms
Thank you for your review! We’re thrilled you’re pleased with the quick delivery and excellent pricing. If you need anything else, we’re always happy to help!
Arrived promptly
Arrived promptly, well packaged snd a quality product. Also the price was very competitive. Would highly recommend and use again.
27. november 2024
Besvarelse fra Asturias Bathrooms
Thank you for your kind review! We're delighted you’re happy with the prompt delivery, secure packaging, and the quality of the product. It’s great to hear you found our pricing competitive, and we truly appreciate your recommendation. We look forward to serving you again!
Besvarelse fra Asturias Bathrooms
Thank you for your feedback! We're happy to hear you’re pleased with the product and our fast delivery. Let us know if we can assist you further!
Besvarelse fra Asturias Bathrooms
Thank you for your review! We’re glad to hear you’re happy with the product, packaging, and speedy delivery. If there’s anything else you need, don’t hesitate to reach out!
Very good product so far but having…
Very good product so far but having said that the first one we bought didn’t last long at all before it broke down, stopped self closing. Let’s hope this one lasts. Good delivery time though. Should have said the original one was also from your company.
14. november 2024
Besvarelse fra Asturias Bathrooms
Thank you for your honest feedback. We’re glad you're happy with the product and appreciate the quick delivery. We're sorry to learn about your experience with the previous item and hope this one exceeds expectations. If you encounter any issues or need assistance, please don't hesitate to reach out - we're here to help!
Besvarelse fra Asturias Bathrooms
Thank you for the fantastic review! We're glad you found great value in our products and service. It’s always our goal to provide the best experience possible. We appreciate your support and look forward to assisting you again!
Besvarelse fra Asturias Bathrooms
Thank you so much for the 5-star review! We're thrilled that the items were perfect and that you had a smooth experience with our communication and delivery. If you need anything else, don't hesitate to reach out - we're always here to help!
Ordered some taps great very fast…
Ordered some taps great very fast thanks again
11. juni 2019
Uopfordret anmeldelse
Nothing hiden - quick and eay
Had in stock what they showed on the website. Confirmation and delivery were as said with the delivery guy even texting me the night before to say he would be early.
Product was a good price too with free delivery.
23. oktober 2018
Uopfordret anmeldelse
Delivery was a little later than…
Delivery was a little later than anticipated but otherwise excellent.
8. oktober 2018
Uopfordret anmeldelse
Avoid
Take your money without having the product.
Numerous emails to get a refund that was so slow I had to ask my card issuer to get involved.
Avoid...
14. september 2018
Uopfordret anmeldelse
Item hasn’t been delivered with no set…
Item hasn’t been delivered with no set delivery date currently... how do I get my money back?
23. august 2018
Uopfordret anmeldelse
Excellent Service
Excellent Service. Would definitely recommend and use again. Many thanks
23. juli 2018
Uopfordret anmeldelse
Good range of products at competitive…
Good range of products at competitive prices. Despatched very quickly and received in perfect condition.
21. juli 2018
Uopfordret anmeldelse
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