I can promise you with my life the quality is poor. It has declined over the past 3 years. These recent reviews are all fake. After 5 months of begging for them to rectify their wrong of sending me aw... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've ordered from Asteria Hair consistently for over 5 years and I will never use another hair supplier. Firstly, their customer service is exceptional - responsive and communicative. Then, their ship... Se mere
Virksomheden har svaret
I've been buying from Asteria Hair since 2020. Really no real issues..this company is EXCELLENT when it comes to communication, they were even willing to change things to make my experience better..... Se mere
I’ve ordered from Asteria hair a couple times and have been very satisfied with my orders. I recently ordered a pre braided wig, it was 250 density and 26inches long. My order came as pictured and had... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Asteria Hair sells Brazilian human hair extensions-human hair weaves,human hair wigs,weave bundles with frontal closure,wholesale human hair weaves,lace wigs-lace frontal wigs,closure wigs online-Best human hair vendor from China.
Kontaktoplysninger
Northeast Room,10th Floor,1st Unit 1st Building,Linxiyuan,Gongnong Road, 461000, Xuchang, Kina
- +8615136424039
- service@asteriahair.com
- asteriahair.com
3,7
Middel
417 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 88 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
DO NOT PURCHASE ANYTHING FROM THIS…
DO NOT PURCHASE ANYTHING FROM THIS SITE! I always ordered from this website, but this was a travesty for my birthday. I ordered a 22-inch 5x5 lace and high density and received a thin shedding 20-inch or less wig, and the color is in patches. I contacted the support team. Not only did they call me by the wrong name like they copied and paste a response, but the told me that will not refund me even after my suggestion of returning it, because they claimed I did it because they “did not send it out in that state that it’s in.” Even after me stating that I did an unveiling video to find my wig like this, that I will share on platforms. I will NEVER order from this place again! Do not waste your money! I paid over $330 for this bullshit that I can’t even wear!
15. januar 2025
Uopfordret anmeldelse
Besvarelse fra Asteria Hair
Dear,sorry for our mistake and inconvenience caused for you,we could ensure that we sent the correct wig in density,length and color since our waehouse inspected carefully the wig before shipment.Pls trust us.Although we couldn't return the hair,as your friends,we really want to help you and ffer some professional advice from our hairstylists via the email if you need.Thanks your understanding and patience.
Horrible!!!
The wig has some terrible hair. It will not hold a curl, the texture is horrible like doll hair, it's also very thin. The reviews are lies! Also Asteria hair does not honor your points. They will state that you can use the points on your next order.
9. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Asteria Hair
Dear,sorry for this product doesn't meet your expectations.May I know your order number?Our wigs are inspected before shipment.Please rest assured.Any issue after delivered,we will do our outmost to help you solve the problem.Looking forward to hearing from you soon~
Happy
Just what I wanted, hair just like advertised. Super fast service. After previous bad experiences with other companies Asteria Hair has restored my faith in online hair business.
5. januar 2025
Uopfordret anmeldelse
Besvarelse fra Asteria Hair
Dear,Thank Sooos Much for your approval,I noticed your warm review, your feedback is our motivation,sweetheart. We are so happy to hear that this product meets your expectations.We will keep our standards to become reliable choice for girls.
To thanks for your longterm support,we are willing to apply a special discount for your next order.You could contact us when you need.Hope to serve you again in the future~
Horrible quality
Horrible quality. Feels cheap… Looks nothing like the photos on Asteria’s website. Save your time & $$$
20. december 2024
Uopfordret anmeldelse
Besvarelse fra Asteria Hair
Dear,sorry for this unpleasant experience,to better help you,may I know you order number?Our product is checked carefully before shipment.Please don't worry.Any issue after received,we will do out outmost to help you.Looking forward to your reply.
My product broke in 30 days
My product broke in 30 days, emailed and their number doesn’t work. Do Not Buy!!!
1. december 2024
Uopfordret anmeldelse
Besvarelse fra Asteria Hair
Dear,sorry for this unpleasant experience, to better help you,may I know your order number?Looking forward to your reply.
Bought hair but was not delivered
Bought hair but was not delivered. Company is not to be trusted, Christmas ruined.
11. december 2024
Uopfordret anmeldelse
Besvarelse fra Asteria Hair
Dear,sorry for late reply and this unpleasant expereience.To better help you,may I know your order number?We will do our outmost to help you.Looking forward to your reply.
Asteria hair never disappoints hair is…
Asteria hair never disappoints hair is thick from root to ends very minimal shedding and must I say errrrbody asking where I got my hair from I LOVE ITTTT
23. maj 2024
Uopfordret anmeldelse
My second time buying from the company
My second time buying from the company, beautiful packaging! The heart is perfect & i loved the gifts that came with the hair! Thank you so much for your honest descriptions 🩷
6. september 2024
Uopfordret anmeldelse
Quick delivery and great customer…
Quick delivery and great customer service. The hair is sooo amazing - It’s soft and doesn’t shed.
10. august 2024
Uopfordret anmeldelse
I just received my hair
I just received my hair. I’m super excited because it’s my birthday and I haven’t purchased hair in a while. The customer service was awesome from the day of purchase to delivery date. I will keep you guys updated once I wear the hair but so far super awesome.
28. juli 2024
Uopfordret anmeldelse
Packaging was excellent
The communication was excellent, the hair I got omg I love it. The curls are soft and bouncy.. can't wait to rock it.
waiting to be done with my maternity leave so I can order long ones. I love love the hair. Packaging was excellent. Love the gifts.
Thank you.
17. juli 2024
Uopfordret anmeldelse
Do Not ORDER FROM HERE THEY ARE…
Do Not ORDER FROM HERE THEY ARE FRAUDULENT THEY GIVE THE GOOD WIGS TO THE PROMOTERS AND THE CUSTOMERS THE TRASH WIG…NEVER AGAIN ITS THE SAME AS A $100 AMAZON WIG DO NOT WASTE YOUR MONEY
12. juli 2024
Uopfordret anmeldelse
very communicative!!
This hair company is very communicative and does well in keeping you informed with your order. I ordered my hair on July 6th and it was supposed to come on the 11th, but it actually came on the 10th! I was shocked at how quick it took to come and it wasn’t even an expedited order. I was a little nervous on how long it would take being that this is my bday hair lol, but Asteria Hair is the truth yall!!
10. juli 2024
Uopfordret anmeldelse
Good Hair
Great Customer Service and this is quality hair and worth the price. The shipping is fast and they answer back to you quickly. I would definitely recommend if you need a nice full wig that actually lasts.
20. november 2023
Uopfordret anmeldelse
Beautiful hair !
24. juni 2024
Uopfordret anmeldelse
The quality of the hair is good and their customer service is good.
Aesteria please don't change ur customer service ethics it's everything. I'm very pleased with my hair everytime I order and u guys answer all my questions everytime...
Same day replies too. I love your company.
26. juni 2024
Uopfordret anmeldelse
Where do I start? Wow!
Where do I start? I have been ordering my wigs from Asteria Hair since 2020 and have never been disappointed. I ordered my second to last wig from somewhere else and was extremely disappointed. I was all the more impressed by Asteria's service. I received a beautiful wig with bleached knots and the hairline was even prepared for me... but that didn't have to be the case!! What a nice service or surprise! I was also always informed as soon as my package was moved and they always asked if everything was OK or if I had picked up the package. I will only order from Asteria from now on.
24. juni 2024
Uopfordret anmeldelse
Beautiful wig
Beautiful wig! It was exactly what I paid for! The hair is super full and bouncy, they pre-plucked the hair and pre bleached the knots, it looks amazing!
11. juni 2024
Uopfordret anmeldelse
Overall experience was great
Overall experience was great, the hair came very fast, great quality wig, very soft and shiny, the lace was preplucked and bleached.
3. juni 2024
Uopfordret anmeldelse
The wig is on point
The wig is on point no need to pluck or bleach because it's already done. Go get one now you won't be disappointed
30. maj 2024
Uopfordret anmeldelse
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