I've been an Aspiration customer for 9 years now going on 10 and this was at one time a great bank but no longer. If you need to deposit a paper check forget it you'll be told over and over that your... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had been a loyal customer for years, and my experience with GreenFi took a very disappointing turn over what should have been a simple question. I asked who opened a checking and savings accou... Se mere
Virksomheden har svaret
I've had an account with Aspiration for several years now. And it's been fantastic. With the low fees and green efforts I feel good in keeping my monies with them. One negative it IS an online bank s... Se mere
Virksomheden har svaret
I really appreciate the staff, Sonny in particular. He was so kind, helpful and solved my issue very quickly. Aspiration is a great banking service and their app functions very well. I only wish they... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
GreenFi is a climate-friendly financial firm. GreenFi helps our customers spend, save, and invest with a conscience so you can make money while making the world a better place. And, unlike the Big Banks, we don’t use your deposits to fund oil pipelines or turn your fees into campaign contributions to the politicians that work against you. The GreenFi Checking & Savings account offers up to 6% cash back, up to 3.00% annual percentage yield (APY), and unlimited fee-free withdrawals at our network of over 55,000 ATMs. Through our Pay What is Fair program, you choose your own fee based on what you think we deserve, even if it’s $0. Terms and conditions apply, see greenfi.com/policies for details.
Kontaktoplysninger
3,6
Middel
2 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My questions were handled in timely, professional and empathetic nature.
My questions were handled in a professional, friendly, empathetic way. My account had fraudulent charges on it. I froze my electronic card and the Aspiration service are sending me a new card and were able to answer my questions and calm my anxiety!
10. oktober 2024
Uopfordret anmeldelse
Besvarelse fra GreenFi
That's great! We're always looking to serve the customer in the best way possible. Thanks for helping us make an impact!
Besvarelse fra GreenFi
Awesome! Thanks a lot for leaving us a review.
I had some unknown transactions that I…
I had some unknown transactions that I found & was able to get helped by an associate in Aspiration.
7. oktober 2024
Uopfordret anmeldelse
Besvarelse fra GreenFi
We're all about that joyful feeling! Thanks for leaving a review for us and helping us save the planet!
Ash made it easy for me to trust that…
Ash made it easy for me to trust that my situation would be handle with care.
8. oktober 2024
Uopfordret anmeldelse
Besvarelse fra GreenFi
It is delightful to hear such positive words and it’s always a pleasure to serve our users. Thank you for helping us make an impact!
If I could give this bank no stars I…
If I could give this bank no stars I would. I’ve been banking with them for last several years and tried to do a mobile deposit via the app. The check is legitimate funds from my employer. They make you endorse back of check with “Mobile deposit for Aspiration only” once this is placed on the check no other bank wouldn’t even consider allowing it to be deposited.After they rejected the check without verifying the funds or at least placing a longer hold, I spoke to 3 different customer service representatives that all told me something different that made no damn sense. Out of frustration I contacted my employer to reissue me another check and to cancel the current one.I also closed my account with Aspiration I received an email stating if u cancel your account you won’t be able to reopen one in the future.If I go as far as to terminate my banking relationship I don’t plan to EVER bank with you again
.I recently went through hurricane Helene & my family has been without power for over a week so this money is needed to assist with recouping our recent losses.PLEASE be mindful on not considering them as a trustworthy committed corporation for your future endeavors.
4. oktober 2024
Uopfordret anmeldelse
Besvarelse fra GreenFi
I'm very sorry to hear about this experience. Many factors are weighed when decision to accept to reject a mobile deposit. Although we're unable to cash it, you could cash it elsewhere and transfer the funds over. Thank you for helping us make an impact!
Very helpful and quick customer service.
Very helpful and quick customer service.
1. oktober 2024
Uopfordret anmeldelse
Besvarelse fra GreenFi
That's great! Thanks so much for leaving us a review and helping us save the planet!
Pleased Account Holder
I have had this account for a few years, and never have any complaints. Customer support is very helpful, quick and easy.
4. oktober 2024
Uopfordret anmeldelse
Besvarelse fra GreenFi
Thank you for the positive review. We're glad we can make your banking experience a breee. We appreciate you helping make an impact.
Digital Card Renewal was Easy
Digital Card Renewal was Easy. I was able to get a new digital card by emailing support, and I'm good to go for online purchases.
4. oktober 2024
Uopfordret anmeldelse
Besvarelse fra GreenFi
Such a good feeling! Thanks for helping us save the planet!
Besvarelse fra GreenFi
Awesome! Thanks a lot for leaving us a review and helping us save the planet!
Richard was the agent that assisted me
Richard was the agent that assisted me. He was definitely the total package. He did everything well true asset to Aspiration.
3. oktober 2024
Uopfordret anmeldelse
Besvarelse fra GreenFi
We're glad our agents can help make your experience as smooth as possible. Thank you for helping us save the planet!
Richard was polite
Richard was polite, knowledgeable, friendly and knows his job from top to bottom and inbetween.
1. oktober 2024
Uopfordret anmeldelse
Besvarelse fra GreenFi
That's great! Thanks so much for leaving us a review and helping us make an impact!
She did what I asked
She did what I asked, kind, and professional, no bs.
26. september 2024
Uopfordret anmeldelse
Besvarelse fra GreenFi
Awesome! Thank you for helping us save the planet!
Environmentally friendly
I like knowing that trees are being planted for a better environment. Services have been great. Had an issue with my digital debit card which had expired almost 4 months ago. I called and the representative was super nice and quickly resolved the issue. I recommend Aspiration to all I know.
24. september 2024
Uopfordret anmeldelse
Besvarelse fra GreenFi
Thank you for leaving a positive review! We're glad we could make your experience easier. Thank you for helping us save the planet!
The agent was efficient and helpful
24. september 2024
Uopfordret anmeldelse
Besvarelse fra GreenFi
We're all about that joyful feeling! Thanks for leaving a review for us and helping us make an impact!
Besvarelse fra GreenFi
Such a great thing to hear! We appreciate you helping us save the planet!
Good job by the Agent
Good job by the agent I dealt with in resolving my issue.
20. september 2024
Uopfordret anmeldelse
Besvarelse fra GreenFi
We're so happy to hear that! Thanks for being an Aspiration customer and helping us save the planet!
They have locked my account since June…
They have locked my account since June of 2021, at this point I’ll probably have to get legal help since I have about $6k in my account (which is mostly my tax refund) they tell me it’s there but won’t let me access it. They can do this to anyone. I haven’t had this experience with any of the big banks. This company runs some kind of scam.
15. september 2024
Uopfordret anmeldelse
Besvarelse fra GreenFi
I’m so sorry to hear about your experience with us thus far. I have notified my team of your feedback and assure you the appropriate team will reach out regarding your concern.
Very excellent customer service
Very excellent customer service. No wait and my representative was extremely knowledgeable and helpful.
13. september 2024
Uopfordret anmeldelse
Besvarelse fra GreenFi
We're all about that joyful feeling! Thanks for leaving a review for us and making an impact!
Everything seems to work seamlessly…
Everything seems to work seamlessly fine. Customer reps are prompt to answer and always precise with assistance.
13. september 2024
Uopfordret anmeldelse
Besvarelse fra GreenFi
It is delightful to hear such positive words and it’s always a pleasure to serve our users. Thank you for helping us save the planet!
Besvarelse fra GreenFi
Awesome! Thanks a lot for leaving us a review and helping us make an impact!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.