One is generous. Sent the wrong size, terrible quality and I wasn’t allowed to return it. Absolutely awful experience Don’t bother. My experience with Ashford and Clarke is that I’m out £50 an... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The items sent were incorrect colours to those ordered. The company take weeks to respond to any email.. exactly as described in previous messages. So far "Emily" in customer services (!) has illegall... Se mere
Ordered items when offered another at half price. Told couldn't have 2 different colours so tried to cancel order. Ignored emails for a week then told couldn't cancel as had already been sent (cancell... Se mere
There aren't the words to describe just how bad this business is... Every aspect is fake, seriously cheap chinese products the AI couple, the Oxford Address. Add to that the non responsive fake custom... Se mere
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Andre kiggede også på
I too have been taken in by the UK…
I too have been taken in by the UK family company. Waited weeks for the parcel (£198 spent). Awful products.
I did get a response to my email after I tracked the order & saw it was mid air. Realising it was from China I knew something wasn’t right.
I emailed again yesterday asking for a returns form as there is a return postal address on the parcel. If I don’t hear within the next 2 days I will be placing a complaint to shopify…
Absolutely dreadful garment
Absolutely dreadful garment, nothing like what is depicted in the image. Avoid at all cost, they don't respond to emails etc !
received my boots
received my boots, not the ones I ordered, total waste of money would not even ware them!!! total scam!!!!
Do not buy from this company!
I wish I had read the reviews on Trustpilot before purchasing from this dreadful company. I ordered a size 14 as the order form said the sizing was small. I received an XXL which is more like a 16-18.
The look is completely different to the advertisement on Facebook, the fabric is cheap. There was no returns label and when I tried to email them, the email kept bouncing back saying company was probably blacklisted.
An expensive lesson learned......always read the review before ordering.
Total scam. Do not trust.
Scam
Scam. Avoid. Pretending to be posh but clothes are cheap and nasty. Will be using mine for gardening only.
Scammers
Scammers! Bought Puck puffs jacket, inferior quality, cheap, not correctly sized. I repeatedly asked for the returns address, was fobbed off with dissertation length replies.
I contacted my bank and they arranged a chargeback claim and I got my money back!
Scammers
Scammers. Cheap quality clothing that looks nothing like the advert. Customer
Service email gets return as undeliverable. Products come from China and not based in UK. In short this is fraud and as such I have logged a report with the Police national Fraud Action portal.
Do not order from the company
Oh I wish I had read these reviews before I got sacked in to thinking this was a longstanding British company.
Disgusting pleather jacket turned up when I ordered a leather jacket.
Have emailed about returns but dont hols out much hope reading the reviews :(
Avoid at all costs
Avoid at all costs - agree completely with all other reviewers, clothes are cheap, and poorly made - obviously a scam, feel stupid for having fallen for it
Scam seller
Scam seller. I saw an advert on Instagram, the items looked ok and the store looked genuine with a physical location in the UK. Unfortunately the item have arrived from China and is extremely low quality. They have not replied to my emails.
Fake fake fake
Fake fake fake. Chinese rubbish. Complete con. 100% Money back guarantee 100% useless. They will not allow you to return anything and think you will accept 15% back as "gesture of goodwill". Customer service handled by Emily bot who is unfailingly polite and completely useless, mainly because she has not been programmed to do anything else except stop you returning anything. And I assure you, you will want to return whatever you mistakenly buy. I would give less than 1 star if I could.
I wish I'd read these reviews before…
I wish I'd read these reviews before making my purchases! Terrible cheap clothes made of polyester and the website is a complete fake, that nice looking couple on the their website is AI, I now realise! Bought 3 jumpers hoping to take 2 back and now i've received them I can't take any of them back as the company doesn't have an address and are not responding to my emails. Note to self: don't buy from Instagram without doing a full check on the company first! £146 down the drain.
Absolitely appalling quality
Extremely long delivery time they sent the wrong colour product looks absolitely thrown together with cheap fabric certainly not the type of fabric that appeared to feature in the photos. Look like it had been thrown together by a teenage student at home and came with a scuff mark in the panel of fabric that was used to make the front pocket.
Fake UK heritage brand don't bother with them now seeking a refund, don't particularly expect one will most likely use it for gardening
Scam
Scam.
I looked at the contact page to see if this was a Chinese scam page. Seemed they were in Oxfordshire. Once the stuff was dispatched it became clear they are in china and returns are in the Netherlands!! They send you cut and paste replies to “where’s my stuff?”.
If I could give it zero I would.
Delays and dreadful goods
Delays and dreadful goods, wrong size and will not refund.
A dreadful disgusting company who should all go to jail for misselling.
DO NOT GO NEAR THEM
Spam !!!!
Spam !!!!! I haven’t received my items after 4 weeks and they don’t reply to emails !!!
Rubbish!
Total agreement with other reviewers, total scam. Goods arrived weeks after ordering and poor quality, nothing like the advertised garment. There are quite a few similar ‘fronts’ on instagram but don’t be fooled by the images and talk of things like timeless elegance- they are fake. Avoid at all costs!
Thought I was buying from a reputable…
Thought I was buying from a reputable british company. Poor quality product, scam setup, lesson learned.
Misleading descriptions and Images used…
Misleading descriptions and Images used to entice consumers to purchase. Products are not as described, of poor quality and not fit for purpose. The ‘hassle free return’ policy is a complete fabrication. Consumer protection rights are not adhered to. Prevarication by customer service which result in denying refunds. Do not use this company - reported to trading standards.
Avoid at all costs
Avoid at all costs. I bought a jacket which I saw via instagram. Arrived from China, terrible quality and too small. They are reluctant to offer a refund despite asking many times. I’ve been offered an alternative size and 25% refund if I keep the item. I’ve ended up raising the issue with my bank, who also informed me that they set up a recurring payment. Do not believe what you see on the website.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.




