Ascot Lloyd Anmeldelser 399

Contacted Ascot Lloyd this morning with a query relating to my mum’s online account. Also, I had a query about my own account. From the beginning of my phone conversation to the end . I received excellent service with help, advice and information. The person who dealt with myself, he was so professional and explained in detail the process of what would happen and that I could contact him again if I required any more help. Excellent service.

I was disappointed with incorrect details in the report
I am not 88 until 29th December.
I’m not looking for income in retirement.
I didn’t tell the advisor that I want to leave a legacy.
I did tell him that my rainy day savings are with the Yorkshire Building Society

Very fast and efficient

Very helpful,friendly and took time to explain everything

The advisor was very thorough and professional and submitted an excellent report following our initial discussion. He was respectful and explained all the key facts very well.

Ascot Lloyd has provided a good investment service.

All good thanks

The gentleman we spoke to was very helpful and explained what we needed to know.We are not big investors but just wanted to know are savings are safe and secure.

the ascot representative was very helpful

Excellent experience from Raj from start to finish of my call, very friendly and his knowledge helped us greatly.

Pleasant manner handled my query easily

I had problems logging on to the website which was all my fault , but the staff were very easy with me and explained in detail to avoid any stress on my part.

Mr. Ford explained in detail although I needed to know. And did not rush and explained everything I need to know and the outcome was good.

My call was answered very quickly and I was transferred to the department I needed immediately and my questions were answered very well so that I now know what to do and who to speak with.
Barnaby Wallace answered my call and speedily transferred me to speak with Linnarna (I hope that is the right spelling🤞) who explained to me what I had to do to provide the information required etc. for my account/investments.
Excellent - thank you.

Ascot Lloyds adviser Mike Browning extremely helpful.
Explains complex financial matters very clearly.
Very happy with his experienced advice.

Always very nice and helpful when I call and keep me updated on things

We are relatively modest investors but our annual review was handled with great care and efficiency. Our priorities were appreciated and accepted.

Great advice and explanation of options and not rushing details. Lovely clear options.

I was happy with the explanation and the answers to my questions.