Terrible deposit response time. Had to pay for a notary to sign a statutory declaration. They took over the time they had to respond to sorting out the deposit. I initially disagreed with the deductio... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Olivia really made our experience stress free from the beginning. She was really friendly during the initial viewing and then throughout the whole application process. We viewed the property and was i... Se mere
Had a small issue with one of our appliances - nothing was too much trouble for Ashton, she arranged for someone to have a look straight away and chased to get it sorted promptly without us messaging... Se mere
Ascend properties made renting a brand new house so easy, quick and affordable with great support from their team. Any problems are easily dealt with with their tenants portal (not that we have any re... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are Ascend Properties, an award-winning estate agency and Build to Rent specialist with flagship branches nationwide.
Kontaktoplysninger
Ascend Properties, Stafford Court, 145 Washway Road, M33 7PE, Manchester, Storbritannien
- 0161 669 4982
- contactus@ascendproperties.com
- ascendproperties.com
Har besvaret 16 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
As ever fantastic service
As ever fantastic service , every thing done with no troubles, mark was wonderful highly recommended

Besvarelse fra Ascend Properties
Exceptional Service....
I would like to take this opportunity to thank Mark Lewin for his dedication, help & support in managing my property portfolio. His professional approach & sound advice is definitely commended, easily contactable, efficient, reliable & very knowledgeable. As a landlord, I am delighted to be working with the team at Ascend Properties, dealing with experts who I can truly trust; it gives me a peace of mind & confidence working with professional agents in handling my property affairs – definitely highly recommended!!

Besvarelse fra Ascend Properties
The flat is very nice and cosy
The flat is very nice and cosy. The Agency, specially Louise, was always very quick in responding to my queries and problems.

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Positive communication from Liam
Liam maintained good communication, polite and clear responses.
Even when difficulties arose Liam maintained professionalism throughout.

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Friendly and responsive
Staff are always helpful and reply quickly, friendly atmosphere and offer support with any and all issues. We have been in contact with Aleaya mostly who has always been professional and responsive when helping with our requests.

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Better and Prompt Service
Of late the service is much more satisfactory. When before we didn’t know who is our point of contact now the replies and responses have been more prompt.

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Aleaya Afzaal was a great help…
Aleaya Afzaal was a great help responsing to my questions super quickly and was super kind made it super easy to renew my tendency

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Professional Staff and a Professional Management Company
Our portfolio is looked after by Lora Barker at Ascend who is always on the ball, supportive and very helpful.
I've always found all of the Ascend staff to be very professional and I have no hesitation in recommending them to manage any size of property portfolio.

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Came at a suitable arranged time and…
Came at a suitable arranged time and quickly resolved the issue

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Quick and clear responses to queries
Quick and clear responses to queries. Helpful with any questions answered simply which I always find best
They are also very responsive to any issues repairs at the property I rent.
An excellent and well mannered professional I dealt with today.

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Mark Lewin has been managing our…
Mark Lewin has been managing our property for some years now and we have always had brilliant service without exception. Friendly & informative, Mark ensures we are up to date on developments or any issues & always responds to queries promptly. Mark’s expertise has made being a landlord hassle free - we know our property is in good hands.

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The team at Ascend have long looked…
The team at Ascend have long looked after my rental; Mark specifically is great - solution orientated, proactive and focussed - a genuine pleasure to work with!

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Superb business
Superb business that I have worked with for many years now. All team members have looked after my interests very well, and in recent years Lora Barker has been superb in all aspects.

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Excellent service from Ascend
Ascend manage the rentals for three of my properties and always provide a fantastic service which enables me to remain hands off. Whenever I do have any queries they are always responded to immediately, which is unfortunately becoming a rarer experience these days. I can highly recommend Ascend to anyone in the rental market looking for a reliable agent

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Manchester Apartment
Rebecca made it incredibly easy and enjoyable to find and secure my apartment in Manchester, I strongly urge anyone looking to rent to use Rebecca and Ascend.

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Mark is always very accessible and…
Mark is always very accessible and prompt when working with him

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My housing agent Rebecca was fantastic…
My housing agent Rebecca was fantastic in helping me get a house. Fast replies and thorough details made the process very smooth

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Good customer service
Quick replies, politely communication, provide useful advice and helpful information

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Mark Lewin is fantastic!
Mark Lewin is fantastic! He looked after the management incredibly well and we would highly recommend this firm. Thank you Mark!

Besvarelse fra Ascend Properties
Excellent Service
Mark Lewin has managed my property for over four years. From the outset, the service received from him and his team has always been excellent. As I am based away from the UK, it gives me great assurance that my property is well looked after and that if any issues come up are dealt with efficiently and promptly. I thoroughly recommend the services of Ascend. Thank you.

Besvarelse fra Ascend Properties
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.






