ASAP Roadworthys Anmeldelser 

323
TrustScore 1.5 ud af 5

1,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

SCAM Absolute crap! Report is lazy asf, doesn't even say whats wrong just that something is wrong in an area and needs diagnosis no verbal report or explanation given just "need diagnosis" and fancy s... Se mere

Bedømt til 2 ud af 5 stjerner

Had to pay up front before making a booking, but then there's no friendly cancellation possible. The car failed the roadworthy on problems that weren't there, caused major headaches with trying to... Se mere

Bedømt til 1 ud af 5 stjerner

DON'T DO IT! defected on things just to get a second call out fee when they are overpriced already. We were lied to by reception staff and although it passed after us spending alot of money (that act... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

BUYERS BEWARE! Imagine buying a car because ASAP ROADWORTHY gave you a $500 paid report and it wasn’t correct! That’s so dangerous aside from extremely unprofessional.. Don’t use this company... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Bilsyn
  2. Bilairconditionservice
  3. Synshal
  4. Automekaniker
  5. Privatchauffør
  6. Mekaniker

Skrevet af virksomheden

At ASAP Roadworthys, we specialise in Roadworthy Safety Certificates, Pre-Purchase Inspections (PPI), COI for HV, HT, & CL (Certificate of Inspection), LPG Gas Certificates & Tank Testing, HVRAS, Air Con Inspection, and more... leaving no stone unturned in our commitment to your safety! ASAP Roadworthys is your trusted partner for mobile vehicle inspections across Brisbane, Gold Coast, and Sunshine Coast areas. Our QLD government-approved examiners are fully insured and qualified, giving you the confidence that your vehicle is in safe hands. We take pride in being locally trusted for our commitment to road safety. Our mobile team brings the inspection service directly to you, whether you're at home or at the office, seven days a week. Say goodbye to the hassle of taking time off work or rearranging your schedule for inspections. With over 500 five-star reviews on Google, we've earned our reputation as the highest-rated choice for Roadworthy Safety Certificates, Pre-Purchase Inspections, and Caravan Gas Safety Certificates in South East Queensland. With ASAP Roadworthys, it's all about making the process as seamless and stress-free as possible. But what truly sets us apart is our unwavering dedication to delivering nothing less than a 5-star service. When you choose ASAP Roadworthys, you're choosing a service that is fast, professional, reliable, and affordable. Choose your time, date, and get a price in 60 seconds with our online booking form!


Kontaktoplysninger

1,3

Dårlig

TrustScore 1.5 ud af 5

323 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,3

Alle anmeldelser

(323)

20 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Get someone thorough who communicates

Recently had a RWC done by Hayden and I give him 10 for turning up on time and 1 doing a RWC, and 1 for in shocking inspection and communication. Apart from a written report, they don't seem to offer a verbal follow up. There were several undetailed issues which failed the car. Asked which side was the cracked link pin boot which needed attention, turns out both needed replacement not just the left side. Several other things on the RWC weren't clear and didnt make sense so I reached out again the following day but no answer, I even emailed and rang the office who stated they'd get him to contact me but still no reply.
Most other mechanics I've dealt with talk you through what they find but this was very generic with no more communication. Wouldn't waste my money here again paying $88 for a re-inspect hence the re-inspection was booked with another guy.

30. juni 2023
Uopfordret anmeldelse
ASAP Roadworthys-logo

Besvarelse fra ASAP Roadworthys

Dear Simon

I genuinely regret reading about your recent experience with Hayden and our team. Your feedback, while unfortunate to hear, is vital for us to understand areas where we need to improve, and I thank you for taking the time to share it.

The lack of clarity and communication you experienced is not reflective of the service standards we aim for. Clear communication, especially regarding vehicle issues and repairs, is crucial, and I understand your frustration in not receiving a detailed verbal follow-up and further clarity on the RWC issues identified.

I also apologize for the lapse in our response time following your attempts to contact us. This isn't typical of our service, and I'm truly sorry for any inconvenience and confusion it might have caused.

To address these concerns and ensure they do not recur, I will personally review our communication protocols, the content of our written reports, and ensure our team is responsive to customer inquiries.

In recognition of the inconvenience this has caused, I would like to offer you a complimentary service or inspection with us in the future, should you choose to give us another chance.

Your satisfaction is essential to us, and we want to make this right. Please feel free to reach out to me directly if you would like to discuss this further or have any other concerns.

Thank you once again for your feedback.

Warm regards,
ASAP Roadworthys Customer Satisfaction Team

Bedømt til 1 ud af 5 stjerner

Absolute joke do not use at all

Absolute joke do not use at all. Paid $350 for a pre purchase inspection check and they completed a check on the wrong vehicle. They had contact details of the salesperson at the car yard so right vehicle could have been confirmed.
They now want another $350 to conduct a check on the right vehicle.
Don’t recommend this company at all, would give a zero but can’t. Customer service is appalling. Highly suggest using a reputable mobile pre purchase check company and not this crowd. Check out the recent bad reviews.

17. juni 2023
Uopfordret anmeldelse
ASAP Roadworthys-logo

Besvarelse fra ASAP Roadworthys

Hi Paul

I am genuinely sorry to hear about the unfortunate experience you had with our pre-purchase inspection service. The mix-up with the vehicle check is a severe oversight on our part, and I deeply apologize for the inconvenience and frustration this has caused.

While mistakes can happen, it's our responsibility to correct them in a way that is fair and satisfactory to our clients. Charging you again for our error is not in line with the values and service standards we strive for, and I apologize for the impression this has given.

To rectify this situation, we would like to offer you a complimentary inspection for your next purchase. We also understand if you choose not to proceed with our services, given the circumstances,

Your feedback has been noted and will be used to improve our processes and customer service. We genuinely hope to regain your trust and make this right. Please feel free to contact me directly if you have any further concerns or if there's any other way we can assist you.

Thank you for bringing this to our attention, and once again, I deeply apologize for the oversight.

Warm regards,
ASAP Roadworthys Customer Satisfaction Team

Bedømt til 1 ud af 5 stjerner

Feel like I've been taken for a ride…

Feel like I've been taken for a ride and bled of money. It took 4 times to get my car passed by the same guy. First time, fair enough, the report had the wheels and tyres as a fail. Fixed them and had him come back. The second time he passes the wheels but said he wrote a bunch of short hand in the comments section that needed to be fixed. Didn't fail the corresponding categories nor did he call me to tell me about it. Was also charge full price for the reinfection even though it was within the 14 days. Took my time and had the vehicle garaged as I completed what he said needed doing. Got him back and an indicator I needed hadn't arrived by the time he turned up (it arrived the next morning later than expected) so that failed me. BUT he then says all the brake pads need replacing. Now, the vehicle hadn't moved since he was out last apart from shuffling around in a garage. So he stung me for another inspection. Not sure why he passed the brakes twice before and now they were a problem. The bloke had poor communication and a sour attitude. Would not recommend this company if you are on the west side of Ipswich. Can't speak for any of the other inspectors

24. marts 2023
Uopfordret anmeldelse
ASAP Roadworthys-logo

Besvarelse fra ASAP Roadworthys

Hey Cameron

Thank you for taking the time to provide feedback on your experience with our inspection service. I genuinely regret to hear about the issues and misunderstandings you faced throughout the process.

Your concerns, especially regarding inconsistent evaluations and lack of clarity in the comments section, are valid. We take pride in our reputation for providing accurate, transparent, and consistent services, and it's clear that we fell short in this instance.

Regarding the reinspection fee within the 14-day period, I apologize for the oversight. We will review our procedures and ensure our policies are consistently applied and clearly communicated.

I'd like to address the concerns regarding the brake pads. It's puzzling that there was inconsistency in the assessments, and I will personally review the situation to understand and rectify any gaps in our processes.

Your feedback on communication and the demeanor of our inspector is deeply concerning. We will address this internally and provide the necessary training to ensure our team always communicates effectively and professionally with our clients.

Once again, I deeply apologize for the inconvenience and frustration you faced. Your feedback is invaluable in helping us improve, and we hope we can regain your trust in the future.

Warm regards,
ASAP Roadworthys Customer Satisfaction Team

Bedømt til 1 ud af 5 stjerner

WARNING SCAM

WARNING SCAM $190 booking fee to fail inspection (they don’t do work to fix errors) tell you to call a gas fitter who can supply certificate anyway. Out of interest I asked for them to finalise the inspection & they said the guy plumber will do that or it will be another $150. Save your money and get a gas fitter.

17. februar 2023
Uopfordret anmeldelse
ASAP Roadworthys-logo

Besvarelse fra ASAP Roadworthys

Hi Sharlette

Thank you for sharing your feedback regarding your recent experience with our service. I sincerely regret that you felt dissatisfied with the inspection process and associated costs.

I'd like to clarify our approach and the standards we uphold. Our inspection standards are set by QLD government, and we adhere to these guidelines strictly to ensure the safety and compliance of all inspected vehicles. Our primary focus is to provide accurate and transparent assessments, rather than offering repair or rectification services, which is why we often recommend specialized professionals such as gas fitters for certain tasks.

The fee structure you mentioned is consistent with the rigorous checks we perform and the industry standards we uphold. While I understand it can be more convenient to have a single provider handle both the inspection and rectification, our separation of these services is designed to maintain impartiality and uphold the integrity of the inspection process.

That being said, I genuinely apologize for any confusion or inconvenience you might have experienced. We're continually striving to improve our communication to ensure our customers have a clear understanding of our services and associated costs.

If you have any further questions or concerns, please don't hesitate to reach out directly. We appreciate your feedback as it helps us to better serve our customers in the future.

Warm regards,
ASAP Roadworthys Customer Satisfaction Team

Bedømt til 1 ud af 5 stjerner

they really are scammers

they really are scammers. The "qualified inspector" failed to check the caravan properly. My caravan didn't pass because it was missing one electrical brake. So the same day I took it to mechanical shop, to my surprise it was complete with two working brakes, and the price for certificate was a fraction and issued same day. So now proceeding to complain to QLD Office of Fair Trade to get refund of the rip off price of $440 for Gas and Roadworthy Certificates that we did not get.

7. december 2022
Uopfordret anmeldelse
ASAP Roadworthys-logo

Besvarelse fra ASAP Roadworthys

Hi

I genuinely regret to read about your recent experience with our inspection service, and I'm truly sorry for the inconvenience and confusion you faced. It is of utmost importance to us that we provide accurate and honest evaluations for all inspections.
. We take pride in upholding these standards to ensure safety and compliance. However, it seems we have fallen short in your case, and for that, I apologize.

The issue with the electrical brake assessment is concerning. I will personally review this incident to ensure that our inspection processes are accurate and consistent.

Your decision to reach out to the QLD Office of Fair Trade is understandable. Please know we take such matters seriously and will fully cooperate with any investigations. I would also like to address your concerns directly and discuss the possibility of a refund or other appropriate measures to rectify the situation.

Again, I deeply apologize for the oversight and any trust we may have lost. Your feedback is invaluable in helping us improve, and I hope we can work towards a resolution that restores your confidence in our services.

Warm regards,
ASAP Roadworthys Customer Satisfaction Team

Bedømt til 1 ud af 5 stjerner

DO NOT USE

DO NOT USE. Such a scam and a waste of money, failed the smallest reasons just to get called out again, no thanks going elsewhere. Guy came out, not friendly, failed the car for silly reasons such as windscreen wipers not working, which they work very well the car was just dirty at the time and the steering wheel not in good condition even though it is in great condition.

28. oktober 2022
Uopfordret anmeldelse
ASAP Roadworthys-logo

Besvarelse fra ASAP Roadworthys

Dear Natalie

Thank you for taking the time to share your feedback regarding your experience with our service. I am genuinely sorry to hear that it did not meet your expectations.

We adhere to the rigorous inspection standards set by QLD Transport to ensure the safety and compliance of all inspected vehicles. That being said, it's vital for us to accurately and fairly assess each vehicle without overlooking or exaggerating any potential issues. Your concerns, particularly about the windscreen wipers and the steering wheel condition, will be reviewed thoroughly.

Our goal is always to provide transparent and consistent assessments, and it sounds like there might have been a misunderstanding or oversight in your case. We also prioritize ensuring our team is not only technically skilled but also communicative and courteous. I apologize if the demeanor of our inspector fell short of our typical standards.

I'd appreciate the opportunity to address and rectify the situation. If you are open to it, please reach out to us directly so we can discuss a possible resolution. Again, I apologize for the inconvenience and thank you for bringing this to our attention.

Warm regards,
ASAP Roadworthys Customer Satisfaction Team

Bedømt til 1 ud af 5 stjerner

Warning to the South East QLD community | incredibly unroadworthy 7m boat trailer passed as compliant

Warning: please reconsider using ASAP Roadworthys to carry out your safety inspections. I recently trusted ASAP to complete an inspection of a 7m boat trailer carrying our new 6.3m fiberglass boat. Inspection was carried out on a Saturday at the boat ramp in Brisbane’s north side whilst the boat was out on a water test. After 10min onsite (most of this time was spent adjusting a wheel bearing) the trailer was signed off as being compliant.

We purchased the boat and immediately drove home to the Sunshine Coast. When we got home and unhitched the trailer the boat suddenly started rolling away on a collision course with our shed and parked vehicle. After a mad scramble to chock the boat we inspected it further to see why the brake was not holding. We soon realized the following
- no brake fluid.
- A leaking brake caliper.
- A caliper was seized onto the rotor.
- No brake pads, only rusted brake pad backings.
- One of the brake pistons had melted onto the brake backing pads, resulting in one of the brakes permanently being locked on.
- All bearings need replacing with one just about completely seized
All I can say is, thank goodness there was heavy traffic on the drive back to the Sunshine Coast. This ensures that we could not drive at the 110km speed limit. Thank god we didn’t have to pull up suddenly. And thank god my young children were not with us at the time.

I have lodged a complaint with ASAP’s internal complaints resolutions team as they will not allow you to speak to a manager. Likewise they will not allow you to speak to someone from the resolutions team. Everything needs to be done by email. And they take a minimum of 10 business days to get back to you after making a complaint.

Firstly, if a roadworthy company needs to have a “resolutions team” this leads me to think that they have a large number of complaints coming through. This should set anyones alarm bells off!

ASAP Roadworthys do not believe there is an issue with their examiners inspection of our trailer. They even had the hide to comment that the faults were not there at the time of the inspection and could not have been inspected by the examiner. Firstly, the examiner had the wheel off the trailer, the same wheel where the brake caliper was leaking. He also didn’t have the boat on the trailer therefore had no obstructions to view the trailer. By engaging the trailer handbrake you can visually see movement of the brake pads, this should have been sighted as part of the inspection, it was clear that the handbrake application was not adjusting the brake pads therefore indicating the brakes are not functional. Lastly if he had of checked the brake fluid reservoir he would have seen no brake fluid.

The negligence from ASAP Roadworthys is overwhelming. Needless to say, they are very lucky that there was not a major accident on the Bruce Highway northbound after a 2ton 7m boat/trailer roll over.

On the higher end of the roadworthy scale at $165, I was expecting a thorough inspection. As a consumer you take a roadworthy inspection to be gospel. You put your trust in a company to ensure what you are driving/ towing is safe, not only for you but also for the community on the roads.

Needless to say I have referred this matter to QLD department of transport for their review.

If you are thinking of using ASAP roadworthys, I urge you to reconsider. Your life depends on it!

17. september 2022
Uopfordret anmeldelse
ASAP Roadworthys-logo

Besvarelse fra ASAP Roadworthys

Dear Kelsey
I have read through your feedback with deep concern, and I am profoundly sorry for the distress and potential danger you encountered due to a potential oversight. The safety and satisfaction of our customers are of paramount importance to us, and it is clear that in this instance, we did not meet those standards.

Our inspections are based on strict guidelines provided by QLD Transport, and our primary responsibility is to ensure the safety of all vehicles and trailers we inspect.

Our Resolutions Team is in place to address any concerns that arise with our services. I acknowledge that the delay and the communication process through email might have exacerbated the frustration. While this process is intended to ensure thoroughness and consistency, I recognize that it might have felt impersonal and slow in your case.

Your detailed feedback raises very valid concerns about the process. I will personally review the findings, the feedback from the inspector, and the actions of our Resolutions Team. We will take every necessary measure to rectify any shortcomings in our processes.

I also respect and support your decision to refer the matter to the QLD Department of Transport. We are committed to cooperating fully with any investigation they undertake and implementing any further recommended improvements..

Again, I deeply apologize for the oversight and any stress it has caused. Thank you for bringing this to our attention,

Warm regards,
ASAP Roadworthys Customer Satisfaction Team

Bedømt til 1 ud af 5 stjerner

WARNING Do not use for your caravan for…

WARNING Do not use for your caravan for a gas certificate unless you know it will pass already. ASAP do not fix things, they tell you to get another gas fitter who is actually qualified to do it, then you are up for another $160 plus repairs. The Gas Man does everything, fixes and does the certificate in one go.

4. juli 2022
Uopfordret anmeldelse
ASAP Roadworthys-logo

Besvarelse fra ASAP Roadworthys


Dear Louise & Rod

Thank you for bringing your concerns to our attention. I genuinely regret any inconvenience or frustration you may have experienced with our service.

Our approach is to ensure that inspections are carried out impartially and without any potential conflict of interest. By separating the inspection and repair processes, we aim to provide an unbiased assessment of the condition of the gas systems in caravans. This is in line with the high standards we set to ensure safety and compliance.

However, I understand your concerns about efficiency and cost. We recognize that having one service that inspects, repairs, and certifies can be more convenient and potentially more cost-effective. I apologize if this was not made clear to you at the outset.

Your feedback provides valuable insights that we will certainly consider as we continuously seek ways to improve our services and better meet the needs of our customers.

If you have any further concerns or questions, or if there's a way we can assist in addressing your specific situation, please do not hesitate to reach out directly. We genuinely value your feedback and hope we can regain your trust in the future.

Warm regards,
ASAP Roadworthys Customer Satisfaction Team

Bedømt til 1 ud af 5 stjerner

DON'T DO IT

DON'T DO IT! defected on things just to get a second call out fee when they are overpriced already. We were lied to by reception staff and although it passed after us spending alot of money (that actually didn't need to be spent), we still haven't got the RW certificate! Not happy customers and would recommend everyone stick clear of ASAP roadworthys

29. april 2022
Uopfordret anmeldelse
ASAP Roadworthys-logo

Besvarelse fra ASAP Roadworthys

Hi Alisa

Firstly, I would like to express my sincere apologies for the experience you've had with our services. Your feedback indicates that we fell short in multiple areas, and for that, I am genuinely sorry.

Our intent is always to provide thorough and accurate inspections in line with QLD Transport guidelines. It's concerning to hear that you felt the defects identified were unjust and led to unnecessary expenses. We aim for transparency in our inspections, and any deviation from this is a serious matter we will address.

The delay in delivering your Roadworthy Certificate is also unacceptable.

Regarding the communication with our reception staff, I apologize for any misinformation or miscommunication that may have occurred. We will review our communication protocols to ensure clarity and honesty in all our customer interactions.

Your feedback is invaluable to us, and I want to assure you that we will take the necessary steps to address and rectify the concerns you've raised. If you are open to discussing this further, please contact me directly so that we can find a suitable resolution and restore your faith in our services.

Once again, I apologize for the inconvenience, and thank you for bringing this to our attention.

Warm regards,
ASAP Roadworthys Customer Satisfaction Team

Bedømt til 1 ud af 5 stjerner

I booked and paid up front for a mobile…

I booked and paid up front for a mobile roadworthy, I had to call the office 8 times to enquire when my mechanic was going to be arriving .. I was told on the last phone call after I sat at home all day waiting that he had been to my house already and tried to call me on the phone but I didn’t answer ( typo on one digit in my phone number ) so he just left !! Didn’t bother to knock on the door / ring the bell or even get out of the car !! I called the two girls back in the office (who were absolutely of zero assistance ) who basically implied it was my fault as my address was correct but there was a wrong digit in my phone number !!! I still have not been reimbursed for this terrible service and will be taking it further !!! DO NOT USE THIS BUSINESS ! Extremely unprofessional!

20. april 2022
Uopfordret anmeldelse
ASAP Roadworthys-logo

Besvarelse fra ASAP Roadworthys

Hi

I am sincerely sorry for the inconvenience and frustration you experienced with our service. It's clear from your feedback that we did not meet the service standards that we set for ourselves and our customers.

Miscommunication, especially over something as crucial as a contact number, is a serious oversight on our part, and the resulting confusion is deeply regrettable. The fact that you were left waiting without clear communication or resolution is concerning, and I apologize for the lapse in service.

Regarding the visit itself, our protocol should always be to ensure that, even if we cannot reach the client by phone, we make every attempt to notify them of our arrival, especially if there's been a pre-arranged appointment. I am disappointed to hear that this protocol was not followed in your case, and we will address this internally.

Our aim is always to assist and support our customers throughout the process, and I regret that our team did not offer you the support you needed. Your feedback will be used to improve our internal processes and communication protocols.

Again, I deeply apologize for the inconvenience and thank you for bringing this to our attention. Your feedback helps us understand where we need to improve, and I hope we can take steps to rectify the situation.

Warm regards,
ASAP Roadworthys Customer Satisfaction Team

Bedømt til 1 ud af 5 stjerner

DO NOT BUY A CAR WITH ASAP RWC

I bought Cadillac off friend in club. ASAP did safety cert. I drove it home, could not keep it straight on road.. I booked in for alignment Tyrepower. Could not be done as IDLER ARM WORN OUT. I then find HAND BRAKE DONT WORK SEIZED, TAIL LIGHT CRACKED, PARKING LIGHT CRACKED, ONE INDICATOR DONT RETURN and MILEAGE 40000 different than on car. I have tried and tried to contact them. Rude woman said ALL COMPLAINTS ONLINE!! I sent photos no reply. It seems they change email address so you cant contact them. DO NOT BUY A CAR IF RWC DONE BY ASAP ROADWORTHYS

3. marts 2022
Uopfordret anmeldelse
ASAP Roadworthys-logo

Besvarelse fra ASAP Roadworthys

Hi Brian

Firstly, I want to genuinely apologize for the distress and inconvenience you've experienced regarding your recent Cadillac purchase and the subsequent issues with the safety certificate we provided.

Safety and accuracy in our evaluations are of the utmost importance to us,
Your feedback on the challenges you faced when trying to reach out to our team is also alarming. While we do manage many complaints online to ensure a structured approach, it's crucial that our communication remains open, efficient, and respectful. I'm sorry to hear that you felt our team was unresponsive and rude.

I want to assure you that I will personally investigate this matter, from the oversight in the inspection to the challenges in communication. Our goal is not only to address the immediate concerns you raised but to also ensure such situations don't arise in the future.

Thank you for bringing this to our attention. I genuinely apologize for the oversight and any inconvenience it has caused.

Warm regards,
ASAP Roadworthys Customer Satisfaction Team


ASAP Roadworthys

Bedømt til 1 ud af 5 stjerner

I would not pay for their service again not would I but a car with an ASAP Safety certificate.

I bought a car with an ASAP safety certificate. Shortly after, I had mechanics check it and question how it even passed. This was confirmed when I paid for another ASAP safety certificate and it didn't pass because it didn't have a mod plate. Despite it passing the first time. When I complained they asked me to pay more money and they would send someone else out to check it. They don't take any responsibility for their mechanics as they're just contractors. I wouldn't buy a car with an ASAP safety certificate nor would I pay them to do another.

29. januar 2022
Uopfordret anmeldelse
ASAP Roadworthys-logo

Besvarelse fra ASAP Roadworthys

I'm truly sorry to hear about your recent experience with our safety certificate process. Our primary goal is to ensure the safety and reliability of vehicles we inspect, and it's concerning to read that there were inconsistencies in the evaluations you received.

Our inspectors, whether contractors or directly employed, are expected to uphold the same rigorous standards and guidelines set by QLD Transport. We take the quality and consistency of our inspections seriously, and any deviation from our standards is taken as a matter of grave concern.

I understand the frustration and disappointment you feel, especially when asked to pay more after the issues you've faced. I genuinely apologize for the inconvenience and for not meeting your expectations.

I deeply apologize for the inconvenience and thank you for bringing this to our attention.

Warm regards,
ASAP Roadworthys Customer Satisfaction Team

Bedømt til 1 ud af 5 stjerner

Nightmare experience

Nightmare experience! Do NOT recommend using this company! They take your money upfront and then don't perform the services promised & overcharge on govt fees. Not licenced to perform repairs which is what we requested when booking the services. Won’t refund for services not provided. Will NEVER use again.

12. november 2021
Uopfordret anmeldelse
ASAP Roadworthys-logo

Besvarelse fra ASAP Roadworthys

Dear Nicolas

I deeply regret to hear about your experience with our company. It's essential to us that our customers receive transparent, accurate, and fair services, and I'm genuinely sorry that we fell short in meeting your expectations.

Taking payment upfront is standard practice for many service providers, but it's equally essential that the services promised are delivered as agreed upon. I sincerely apologize for any misunderstanding or miscommunication that may have occurred in this regard.

Regarding the repairs, we typically focus on inspections and certifications to ensure an unbiased and impartial evaluation. If there was any confusion or miscommunication during the booking process about our capability to perform repairs, I genuinely apologize for that oversight.


Your feedback helps us understand where we need to improve, and

Warm regards,

Bedømt til 5 ud af 5 stjerner

Very quick and easy!!!

6. maj 2021
Uopfordret anmeldelse
ASAP Roadworthys-logo

Besvarelse fra ASAP Roadworthys


Thank you so much for your positive feedback! We're delighted to hear that you found our service quick and easy. Our aim is always to provide efficient and seamless experiences for our customers, and it's great to know we hit the mark with you. If you have any other needs or questions in the future, please don't hesitate to reach out. We appreciate your trust in us!

Warm regards,

Bedømt til 5 ud af 5 stjerner

Great service.

Wow in just over an hour I had Dwayne at my car carrying out my vehicle’s roadworthy. Great service, easy to use process and very professional. Would definitely recommend to anyone.

10. april 2021
Uopfordret anmeldelse
ASAP Roadworthys-logo

Besvarelse fra ASAP Roadworthys



Thank you for your wonderful feedback! We're thrilled to hear that Dwayne was able to assist you promptly and that you found our service to be professional and efficient. Your recommendation means a lot to us. At ASAP Roadworthys, we always aim to provide top-notch service, and it's fantastic to hear that we met your expectations. If you need any further assistance in the future, please don't hesitate to reach out.

Warm regards,

Bedømt til 5 ud af 5 stjerner

Great service

Great service, would definitely recommend for friends and family! Everything was done promptly and professionally! Thank you Ozzie :-)

28. september 2020
Uopfordret anmeldelse
ASAP Roadworthys-logo

Besvarelse fra ASAP Roadworthys



Thank you so much for your kind words and recommendation! We're delighted to hear that you were satisfied with our service and found everything to be prompt and professional. A special shoutout to Ozzie for making your experience memorable. We always strive to deliver the best, and it's feedback like yours that keeps us motivated. Please don't hesitate to reach out if you need any assistance in the future, and thank you for considering us for your friends and family!

Warm regards,

Bedømt til 5 ud af 5 stjerner

Great service

25. juni 2020
Uopfordret anmeldelse
ASAP Roadworthys-logo

Besvarelse fra ASAP Roadworthys

Thank you so much for your kind words and recommendation! We're delighted to hear that you were satisfied with our service and found everything to be prompt and professional. A special shoutout to Ozzie for making your experience memorable. We always strive to deliver the best, and it's feedback like yours that keeps us motivated. Please don't hesitate to reach out if you need any assistance in the future, and thank you for considering us for your friends and family!

Bedømt til 5 ud af 5 stjerner

Personable operator

Punctual, personable, professional..
Realistic and helpful with sales advice and maintenance.

14. juni 2020
Uopfordret anmeldelse
ASAP Roadworthys-logo

Besvarelse fra ASAP Roadworthys



Thank you for your wonderful feedback! We're thrilled to hear that you found our service to be punctual, personable, and professional. At ASAP Roadworthys believes in providing realistic and actionable advice to our customers, so it's fantastic to know that our team was helpful in guiding you with sales and maintenance insights. We're here to assist you anytime you need. Thanks again for trusting us!

Warm regards,

Bedømt til 5 ud af 5 stjerner

Very impressed with the outstanding…

Very impressed with the outstanding level of service and professionalism will recommend to all my friends and family 👍🏽👍🏽👍🏽👍🏽

10. juni 2020
Uopfordret anmeldelse
ASAP Roadworthys-logo

Besvarelse fra ASAP Roadworthys

Thank you for your wonderful feedback! We're thrilled to hear that you found our service to be punctual, personable, and professional. At ASAP Roadworthys believes in providing realistic and actionable advice to our customers, so it's fantastic to know that our team was helpful in guiding you with sales and maintenance insights. We're here to assist you anytime you need. Thanks again for trusting us!

Bedømt til 4 ud af 5 stjerner

The Service was Great

27. maj 2020
Uopfordret anmeldelse
ASAP Roadworthys-logo

Besvarelse fra ASAP Roadworthys

Thank you for your wonderful feedback! We're thrilled to hear that you found our service to be punctual, personable, and professional. At ASAP Roadworthys believes in providing realistic and actionable advice to our customers, so it's fantastic to know that our team was helpful in guiding you with sales and maintenance insights. We're here to assist you anytime you need. Thanks again for trusting us!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere