Art OfAnmeldelser 

662
TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

All the AOF items are top quality, and arrive swiftly. Customer service especially Bailley has always been a spot on with queries or the odd time something has needed to be resolved. The AOF team trul... Se mere

Bedømt til 1 ud af 5 stjerner

Ordered t-shirts in size XXL after referring to their size guide (which states pit to pit measurement of 24.6inch). Items arrived much much larger at 26inch. The company confirmed a manufacturing faul... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Great products of high quality. Issue with delivery that was promptly resolved by the AoF team and I was very pleased with all my interactions with AoF However, after looking at all the negative... Se mere

Bedømt til 5 ud af 5 stjerner

Lovely customer service when I had a query, Couldn't help me enough. Product was a perfect fit and very good quality. Very satisfied. Thank you😊


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

662 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 90 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(662)

45 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Amazing!

AOF is a fantastic company. Customer service is incredible. I love the design of the clothes they make. Would highly recommend to any football fan!

19. januar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

10/10

Great customer service, speedy delivery and lovely gift

25. december 2024
Bedømt til 1 ud af 5 stjerner

Incorrect order

I sent for a Liverpool T shirt for my husband for Christmas, when he opened it he was very disappointed to find it was a Manchester United one.
I can return it but AoF want £4 for Yodel to collect it.
Why should I pay for their mistake. Nowhere on their web site can I find a customer service contact to speak to or email.

10. december 2024
Uopfordret anmeldelse
Art Of-logo

Besvarelse fra Art Of

Hi Mary, we are really sorry about this mix up. When doing the return if you select incorrect item sent, this will give you a free returns label you wont need to pay for. Our customer service email is customerservice@art-of-football.com if you need any assistance.

Bedømt til 1 ud af 5 stjerner

The Hoodie Smells Horrible

I purchased a hoody and it smells absolutely horrible, a very strong chemical smell, much stronger than a new clothes smell. You cannot wear without washing, but as a gift I don’t want to wash before giving. I have emailed twice, last time 13th December, but no response. The quality of the fabric isn’t brilliant for the £60 it cost but would overlook if it didn’t smell so bad

6. december 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Ordered a Manchester United t-shirt in…

Well done AOF. Ordered a Manchester United t-shirt in time for Christmas delivery but they sent a Liverpool one. Couldn’t write it! Previously ordered a jumper which came with errors to the stitching. Customer service has been excellent on both occasions though. The second, most recent issue in supply process was highly frustrating and frankly I was close to no longer recommending AOF as I have done so many times in the past. The team pulled it out the bag so close to Christmas though and left me a very happy customer with a gift that will make someones Christmas.

17. december 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Order placed on the 2nd December and no…

Order placed on the 2nd December and no notification when delivery will take place. Customer service provide automated response that ‘due to unprecedented demand’ don’t know when orders can be delivered. If you run an online business prepare for busy periods and manage your store accordingly and do not misled customers by taking payment but then not providing the relevant service….or ability to respond to customer queries

12. december 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

You pay twice for postage if you want to return

Purchased £30 T-shirt print dull not what was advertised on Facebook expecting embroidered. Requested refund told id have to pay postage refused and had to chase up why I had only £27 refunded. postage taken not a positive experience.

19. november 2024
Uopfordret anmeldelse
Art Of-logo

Besvarelse fra Art Of

Hi Charlotte. Thank you for taking the time to leave your feedback. We're really sorry that your experience with us didn't meet your expectations.

Our t-shirts are printed to order rather than being embroidered like our hoodies and sweats. We do explain in the description of our tees that they are printed to order using water based inks in our Nottingham studio, and the product image reflects this. However we completely understand how seeing an embroidered item in one of our Facebook ads might have led to some confusion, especially as most of our hoodies and sweats are embroidered

Regarding your return, our Returns and Exchanges page explains that customers are responsible for the return cost unless we have made an error. However we understand that this must have been frustrating for you as the tee you purchased had a printed design. We're truly sorry for the any inconvenience this caused

We value your feedback as it helps us improve both our products and communication. If there's anymore we can do to assist or clarify, please do not hesitate to contact customerservice@art-of-football.com

Bedømt til 5 ud af 5 stjerner

Perfect Support

Unfortunately, my first package didn’t arrive in Austria. However, the support was excellent and made sure I received a quick replacement. The products are also very nice. I can only recommend AOF.

15. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Really good all-round

Great quality and designs. I like the fit of the clothes and customer support is really helpful. I had an issue with the delivery which was another company’s fault and they handled my issue quickly and effectively.

25. juli 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Love my purchase!

Love my purchase, such good quality and even better than I expected! Absolutely brilliant company and the best customer service. Highly recommend!!

12. juli 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere