All the AOF items are top quality, and arrive swiftly. Customer service especially Bailley has always been a spot on with queries or the odd time something has needed to be resolved. The AOF team trul... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered t-shirts in size XXL after referring to their size guide (which states pit to pit measurement of 24.6inch). Items arrived much much larger at 26inch. The company confirmed a manufacturing faul... Se mere
Virksomheden har svaret
Great products of high quality. Issue with delivery that was promptly resolved by the AoF team and I was very pleased with all my interactions with AoF However, after looking at all the negative... Se mere
Lovely customer service when I had a query, Couldn't help me enough. Product was a perfect fit and very good quality. Very satisfied. Thank you😊
4,2
God
662 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 90 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Decent products but not great quality…
Decent products but not great quality control or customer service for the price, not sure I'd buy again.
2. august 2025
Uopfordret anmeldelse
Besvarelse fra Art Of
Hi Jack
Thank you for taking the time to leave us a review. We're really sorry to hear that the quality of our products wasn't what you expected and that you've been disappointment with our customer service.
We've had a look through our inbox and it doesn't appear you have contact us via email, but would love the chance to help. If you could email customerservice@art-of.com, we will do our best to assist you.
Hi I read this book and this enhance my interest in football
Hi I read this book and this enhance my interest in football . Quality is so good , I will highly recommend it
This book is about football and it is so interesting and enjoyable
11. juli 2025
Uopfordret anmeldelse
Prices up by 31% in 1 week
Price gouging company. I ordered something from here last week as a gift, unfortunately it did not fit so not only did I have to pay £4 to return the item. They have essentially upped the price by 31% within a week.
UPDATE - AOF have replied giving me a credit note for the difference which was very kind of them. The products from here are lovely, their exchange process could be better.
9. august 2025
Uopfordret anmeldelse
Besvarelse fra Art Of
Hi Lindsey
Thanks for your feedback. We're really sorry to hear the hoodie didn’t fit and understand how frustrating the return and price difference must have felt.
Just to clarify, the hoodie you bought was on sale for £48.00 and you used a 10% discount to knock it down to £43.20. After the sale ended, prices returned to the usual £60, then increased slightly to £65. This was our first price increase for our hoodies in quite some time and reflects the increased cost of production
We’ve emailed you and issued store credit so you could re-order at the same price you originally paid, which we’re glad to see you’ve used. If there’s anything else we can help with, please email customerservice@art-of-football.com
Besvarelse fra Art Of
Hi Martina
Thanks so much for your kind words! We're really glad to hear your order arrived quickly and that you're happy with the quality of the tee and print. We truly appreciate your support
You may re-consider if buying from EU * updated
Ordered and paid fortnight ago, and the goods just arrived at the customs.... *updated* despite my worry parcel cleared the customs swiftly and was delivered 2 days after. Changed the rating to 5*. normally it would be 4 because of the delivery time, but the goods made up for it. Overall happy-ish.
7. juli 2025
Uopfordret anmeldelse
Excellent customer service from Bailey
I ordered the wrong size for my partner. The customer service of this company, namely Bailey- was exceptional.
I emailed & was responded to immediately.
I followed the instructions & was informed again by email when the shirt was received & asked if I would prefer a store credit or refund. I opted for the credit and this was actioned so quickly with an extra discount code which meant I didn’t need to pay for shipping on my next purchase. What is sometimes a stressful experience (because I’m not made of money) was made so much easier because of Baileys help.
18. juni 2025
Uopfordret anmeldelse
Never had any problems with art of…
Never had any problems with art of football, always been 1st class
24. juni 2025
Amazing products and customer service
Bought a hoodie for my partner's birthday and was impressed with the quality of the products, but what really surprised me was the quality of customer service. I had originally bought two products but was informed one wouldn't be ready in time due to an influx of orders. They were kind enough to offer me multiple options in receiving the items, and ensured the hoodie that was ready was delivered in time for his birthday. They were so quick to respond, and personally saw to making sure the issue was resolved.
Super grateful and will be buying again! Shout out to Bailley for all their help :)
31. maj 2025
Uopfordret anmeldelse
Art of footTopball are always Top of their…game
Art of football are always Top of their game. I've had many purchases and from ordering to receiving my top notch merchandise has always gone smoothly.
Excellent quality. I love 😍 Art of Football
25. maj 2025
Cannot fault their customer service
Cannot fault their customer service. My parcel went missing, they sorted it asap, posted the same day and managed to repost my item that went out of stock. And the clothes are top quality!
20. maj 2025
Uopfordret anmeldelse
Excellent customer service
Excellent customer service. So nice to interact with an efficient and helpful human being instead of the irritating bot that some other companies use.
16. april 2025
Uopfordret anmeldelse
Love the quality of the hoodie
Love the quality of the hoodie! Very impressed and perfect gift for a football lover!
25. marts 2025
Mixed bag…
Quick summary: Certain products are great, but it’s a very mixed bag. Support is difficult to consistently stay in contact with.
Bought a black Craven Cottage hoodie and a bishops park sweatshirt. The sweatshirt is great but the Hoodie has been constantly shedding black fibres all over my t shirts and it’s a nightmare to clean them, even after only an hour of wearing. Support has been fairly unhelpful, often taking over a day to reply to messages and repeating the same instructions that washing the hoodie should fix the issue, which it has not.
I’ll stress that i’ve bought a fabric shaver, multiple lint rollers, and given every chance for the hoodie to lessen in shedding, but it’s been almost a week of attempting to lessen it to no avail. It’s a shame because it’s genuinely really comfy and I love the design.
22. februar 2025
Easy and fast to receive
5 stars all easy and received fast. Amazing quality jumper.
22. februar 2025
Wrong order and poor resolution
Order a quarter zip and they sent me the wrong team, when I eventually managed to get in touch with them following several calls to their number. They advised I should return the item, I sent the return 2 days later and they then advised that they'd sold out of my size in all my Team's merchandise.
They take 24+ hours to respond via email to complaints and don't answer the phone.
20. januar 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.