Tried to cancel this service numerous times and it always says , the system is not working .. well Amex cancelled it for me ! Please treat this as public notification that my subscrition is termi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was extremely disappointed with both the system and the communication from Art Gen. Firstly I had actually been looking at Runway Ai subscription, and then been thrown onto Art Gen, I thought I was... Se mere
Virksomheden har svaret
I was a victim of identity theft and I had $70 worth of charges from this company on my card. I can’t get a hold of a human. this company is a scam and fraud and doesn’t want to list a phone number w... Se mere
Virksomheden har svaret
really good if you write your prompts correctly. had no issues doing img to img stuff for my business - gens quickly, you can queue up stuff if I also need a video (just played around for persona... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Art Gen AI is a platform that uses cutting-edge AI to generate high-quality images and videos from text prompts. Our technology allows you to transform your ideas into digital masterpieces through a user-friendly interface with powerful customization options.
Kontaktoplysninger
USA
- art-gen.ai
2,0
Under middel
43 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I was extremely disappointed with both…
I was extremely disappointed with both the system and the communication from Art Gen. Firstly I had actually been looking at Runway Ai subscription, and then been thrown onto Art Gen, I thought I was paying for Runway...I realised my mistake with the first hour, I actual thought I ,must be on their trial page as I was confused with the whole coin system. I did one short video trial to see how it worked, tried one more at which point their system crashed and took the coins, I hadn't realised and tried refreshing, which then meant that the system had cleverly taken the 250 credits it required to then mean I wouldn't qualify for a full refund. So I literaly payed $43 for an 8-second trial video. I emailed their customer service with two hours of signing to cancel, and they said I would only qualify for half my refund!!! What a scam, even after I explained, they have not replied to my email, and its been 6 days now! I will NOT be recommending their services and I would advise to avoid at all costs...BECAUSE IT REALLY DOES COST YOUR BANK ACCOUNT.
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Art Gen
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've confused us with a competing service - we understand the market is saturated, but we are not affiliated with the aforementioned site.
Regarding credit usage - I see that the context provided indicates you have run into an issue with the site generation. If our support team has determined you're not eligible for a refund, we have ultimate trust that their reasoning was solid, and that some information critical to that decision was ommitted from your review.
Please verify your identity with Trustpilot for further investigation by our senior team staff! Thank you!
Best regards,
Art-Gen Support
identity theft by art gen ai
I was a victim of identity theft and I had $70 worth of charges from this company on my card. I can’t get a hold of a human. this company is a scam and fraud and doesn’t want to list a phone number where you can contact them. I have sent repeated emails to their Support team with no reply. Luckily, I have a couple of family members to help me with the litigation process, and I look forward to tying this company up in court for years to come.
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Art Gen
Hi there!
Thank you for taking the time to reach out.
The team at Art-Gen is deeply concerned about this issue, but are yet to receive an email matching the details provided in your profile to further investigate and assist you.
Our website provides support via the related support inbox, as listed on the website and our ToS.
Once in touch with your relevant details, our team will be happy to resolve this matter once and for all!
Best regards,
Art-Gen Support
Tried to cancel it’s impossible !
Tried to cancel this service numerous times and it always says , the system is not working .. well Amex cancelled it for me !
Please treat this as public notification that my subscrition is terminated …!
Your policies re cancellation really need to be reviewed ..
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Art Gen
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've faced an issue with the automatic cancellation flow.
Our Support team has already been made aware of your case, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
Impossible to cancel
Impossible to cancel – borderline scam
I strongly advise staying away from this service. It is practically impossible to cancel your subscription from the website: you can see your active plan, but there is no clear or working option to terminate it.
This is not an honest way to do business. Hiding or breaking the cancellation process is, in my view, deceptive and borderline scammy. I had to contact my bank to block future charges because the platform would not let me cancel in a normal, transparent way.
No serious company should make it this hard for customers to stop a subscription.
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Art Gen
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service, and the cancellation button available in your profile.
Our support contact is also present in the ToS, and on the website footer.
Our Support team always tends to our clients' requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
Besvarelse fra Art Gen
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service, and the cancellation button available in your profile.
Our support contact is also present in the ToS, and on the website footer.
Our Support team always tends to our clients' requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
This site is terrible in many ways!!
This site is terrible in many ways!!! I strongly suggest not getting a subscription
11. april 2026
Uopfordret anmeldelse
Besvarelse fra Art Gen
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've had a poor experience with us thus far. Our support contact is also present in the ToS, and on the website footer - please contact us so that we may assist you!
Our Support team always tends to our clients' requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
I need to cancel my suscription
I need to cancel my suscription, I don't find any option to cancel in the platform.
9. april 2026
Uopfordret anmeldelse
Besvarelse fra Art Gen
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service.
Our support contact is also present in the ToS, and on the website footer.
Our Support team always tends to our clients' requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
Besvarelse fra Art Gen
Hi there!
Thank you for taking the time to write in.
The team and I appreciate the shout-out, and are happy to hear your experience with the site has been nothing but easy-going.
Thank you for highlighting this for other users!
Best regards,
Art-Gen Support
SCAM
SCAM! SCAM! SCAM!
I am unable to cancel the subscription. It won't give any option to unsusbcribe/cancel your account. Neither they have any support availabl.
DONT BUY THIS PRODUCT!
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Art Gen
Hi there!
Thank you for taking the time to reach out.
The team and I are glad that you've located the explicit instructions on this procedure outlined in our Terms of Service.
Our Support team always tends to our clients' requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
mediocre product
A response via email was provided to let me cancel, but the product itself isn't up to par.
5. april 2026
Uopfordret anmeldelse
Besvarelse fra Art Gen
Hi there!
Thank you for taking the time to reach out.
The team and I are glad that you've located the explicit instructions on this procedure outlined in our Terms of Service.
Our Support team always tends to our clients' requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
really good if you write your prompts…
really good if you write your prompts correctly.
had no issues doing img to img stuff for my business - gens quickly, you can queue up stuff if I also need a video (just played around for personal use w that - still good!).
i've tried others in the same price range (no namedrops sorry) and this one makes the most sense to me.
get this one if you have to choose, not sure what the hubbub is about - cancel button is right there in your profile people!!
4. april 2026
Uopfordret anmeldelse
Besvarelse fra Art Gen
Hi there!
Thank you for taking the time to write in.
The team and I appreciate the shout-out, and are happy to hear your experience with the site has been nothing but easy-going.
Thank you for highlighting this for other users!
Best regards,
Art-Gen Support
Unable to unsubscribe
I subscribed, but haven't been able to unsubscribe, as it doesn't let you do it on the site. I have emailed, but have not heard back anything yet.
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Art Gen
Hi there!
Thank you for taking the time to reach out.
The team and I are glad that you've located the explicit instructions on this procedure outlined in our Terms of Service.
Our Support team always tends to our clients' requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
SCAM! SCAM! SCAM!
STAY AS FAR AWAY FROM THIS COMPANY AS HUMANELY POSSIBLE! I have no active subscription yet they still charged me weekly. I verified I have no subscription and emailed the company and never heard a word. I got a new bank card and same thing. So now I need to cancel my bank account which is absolutely insane.
6. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Art Gen
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on the cancellation procedure outlined in our Terms of Service.
Our Support team always tends to our clients' requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
I can't find a way to cancel this…
I can't find a way to cancel this subscription. Subscibed erroneously. No contact link. No cancelation button
The made this right. Full refund
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra Art Gen
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service.
Our support contact is also present in the ToS, and on the website footer.
Our Support team always tends to our clients' requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
Useful tool for marketers!
I'm a marketing specialist, and I use ArtGen daily to generate images and videos for my work. I love the variety of models and how easy they are to use! I also appreciate the feature of image2video generation, + you can change the ratio and duration of your video.
I've even recommended the tool to some of my colleagues, and they seem to like it as well.
Looking forward to the music generation feature!
thanks, ArtGen
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra Art Gen
Hi there!
Thank you for taking the time to write in.
The team and I appreciate the shout-out, and are happy to hear your experience with the site has been nothing but easy-going.
Thank you for highlighting this for other users!
Best regards,
Art-Gen Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.