Arozzi USA Anmeldelser 

I had packaged delivered to wrong address but I reached out and they worked with me and sent me another package expeditiously to my new address, the employees were super helpful thank you Arozzi

I got my chair in just a couple of day with minor damage to one of the arms. They imediatly sent me a preplacement & now my chair is perfect.

Great desks, which is important, of course.

WORLD CLASS service, which, if you need it, is most important!

Awesome desk i wouldn’t us any other little weird to setup but i watched a youtube video on how to assemble it but overall very sturdy desk and doesnt feel cheap at all 10/10

I’d been waiting 3 months for them to restock the D048 arena desk mat. When it finally came back, I ordered it IMMEDIATELY. Shipping was pretty quick (about 4 days).
Then is arrived…and had a screen printing issue. Nothing major, just some light marks. I reached out, and sent pictures just letting them know. Within 24 hours, without me even asking, they sent me a whole new desk mat. Which just arrived and has no errors! They honestly went above and beyond, and made sure I was taken care of and in the know every step of the way!

The Arozzi customer service has been amazing. Truly incomparable to most customer service experiences. Fast reply time, fast resolution, fast shipment. I even got, what I would consider, an upgrade. the wheel base and mechanical parts of my Arozzi gaming chare are much more durable and seemingly longer lasting than what I initially purchased in store. Setting the industry standard. I applaud you Arozzi.

Best gaming desk and customer service around. I had an accident with my cable management and even lost a bolt. Described it one time to there customer service and had a new bolt kit/ cable management in a week. Absolutely amazing. Also the arena desk is absolutely fire the hidden wire cutouts to the giant mouse pad is absolutely everything a gaming pc sweat would need lol. 100000/10 thanks Arozzi you guys rock!!!!

Would totally recommend! Sometimes mistakes happen but the importance is when the customer’s concern is heard, validated and responded too!! Originally when ordering my husband’s desk it came with the wrong mat, reached out to customer service and they were able send out the correct mat in replacement of the incorrect one. Willing to order another desk soon again!

I contacted Arozzi, they got back to me within 2 hours. I needed a new wheelbase for my chair, they mailed it directly to me the next day. I’m not one to leave reviews, but it’s hard not to commend great customer service!

Bought a chair from Dell that came damaged so I contacted Arozzi to see what could be done . They replaced several parts for me after verifying the issues. Their customer service was top notch and was the best I've gotten with any company. Cade my support rep went above and beyond and made sure my issue was taken care of. Our family are now long life customers due to this interaction with Cade. A+++ Customer Service.

Good monitor, exactly as described, and customer service is fast/nice and respectful!

I sent an email just because i was curious about the rgb led on the back of their monitor, and they responded a day later, which i am grateful for. I am extremely satisfied with both my monitor, and their customer service :)

Arozzi USA's customer services is excellent. My chair's gas lift mechanism started malfunctioning. Their customer service supervisor, Cade made the replacement process so smooth. I really admire how my case was handled.

Shipped me the wrong item. Then went out to ship me the right item but took forever for it to actually ship and get to me. Overall doesent seem like they have their operations optimized.

Top notch customer service.

They answered in one day, got my order ready in the same day and it was easy to get in contact with them.

Overall helpful but a little argumentative and condescending. I did NOT receive instructions on assembly for my desk and went through a back and forth about how instructions are always provided(they weren’t) and also the video I followed for assembly of desk was not the best. I was told to reference website for instructions but had also had issues using website when it came to submitting photos of desk when I had assembly issues. My biggest problem is Arozzi board having the best product but my desk pieces arrived with misplaced holes, crooked screws, damage to a desk panel(right side) and scarring on metal frame work. I do appreciate them sending replacements but they may want to take a deep look into the manufacturing practices going on for their products.

Absolutely top service from Arozzi!

I got an XL chair and I love it. I needed som support and I got more help than I would ever expect.

My next chair is from Arozzi as well for sure!

I’ve been super excited about buying the Vernazza chair for a while now. It was pretty impressive how quickly I got it.

Although I was a bit disappointed when I receive a part with a minor defect, I was immensely pleased when I reported the issue to the customer service team (Thank you, Cade) and they IMMEDIATELY sent me a replacement.

That was smooth and painless!

I've purchased two desks so far and recently bought a third one. When the desk arrived, the mouse pad had a permanent crease. I emailed the company about it, and within three hours, they shipped me a replacement. There was minimal back-and-forth, as they completed their due diligence efficiently. Having a product of such high quality, backed by amazing customer service like that, has made me a loyal buyer for life.