I've been using Ark7 for 2-3 years now, and they've really stepped up their game. I liked the platform from the beginning but I like the way they are evolving and adventuring into different sectors as... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My husband suffered a catastrophic illness in 2024. Eventually, we needed to withdraw our funds from Ark7. However, I forgot to update our banking information. I was quite surprised when Ark7 responde... Se mere
Virksomheden har svaret
I downloaded the app entered all necessary information, next I wanted to start purchasing I was asked to fill out the SSN then I couldn’t proceed because it kept saying the account already exists. Ye... Se mere
Virksomheden har svaret
Ark7 is an absolute game-changer for me in the real estate game. It's super easy to use, they've got a ton of cool properties to pick from, and you always know what you're getting into because they la... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Ark7 pioneers fractional real estate investing and is committed to making it accessible to everyone. We empower the community to invest in rental homes, share by share. Currently, we feature high-yield, professionally managed rental homes in 10 states and are rapidly expanding to cover the rest of the U.S. Investors appreciate Ark7 as a valuable resource and a modern platform for accessing real estate investment, enjoying true passive income, and diversifying their investment portfolio. Cash distributions are paid out to investors every month.
Kontaktoplysninger
Ferry Building, 1, Ste 201, 94111, San Francisco, USA
- support@ark7.com
- ark7.com
3,8
God
280 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Love the concept
Love the concept! The sign-up process was a little cumbersome since my credit unions don't seem to play nicely with Plaid, the financial interface. But eventually I got it working. Would be much better if you could use a bank debit card.
22. juli 2024
Besvarelse fra Ark7
Hi Dan, thank you for sharing your thoughts! We’re glad you love the concept, and we apologize for the difficulty you had with the sign-up process and Plaid integration. We understand the importance of a smoother experience and appreciate your suggestion about using a bank debit card; we will consider it as we work on enhancing our service. Our goal is for all investors to have a smooth and enjoyable real estate investment journey with Ark7, and if you need any help with our platform, please feel free to reach out to us at support@ark7.com. Our team is always happy to help. - Ark7 Support
Please make the appraisal available for review
I would like to see the appraisal used to make the purchase decision be made available for each property.
22. juli 2024
Besvarelse fra Ark7
Hi Michael, thanks for your suggestion about making appraisal reports available for each property. We understand how helpful this information can be for making decisions. The Ark7 platform does show key details for each property, including appraisal reports. To better address your question about appraisals, you can join our free webinar by logging into your account and signing up under 'Upcoming Webinars,' or you can reach out to us at support@ark7.com so we can provide the information you’re looking for. We’d love to hear from you and ensure your real estate investment journey with Ark7 is smooth and enjoyable! - Ark7 Support
Have not had a chance to receive…
Have not had a chance to receive dividends yet so only gave a middle score.
17. juni 2024
Besvarelse fra Ark7
Hi Lorie, thank you for taking the time to leave a review. We understand that not having received dividends yet may have influenced your rating. We're confident your experience will improve once dividends start coming in. If you have any questions or need assistance, please don't hesitate to reach out to support@ark7.com. We're here to help you make the most of your investment. - Ark7 Support
Great way to add real estate to investments.
Love this as an option to diversify my investments. Easy to set up account and easy to purchase shares of properties.
10. juli 2024
Besvarelse fra Ark7
Hi Martin, thank you for sharing your positive experience with Ark7! We're happy to hear that you find our platform easy to use for diversifying your investments and purchasing shares of properties. Our goal is for all investors to have a smooth and enjoyable real estate investment journey with Ark7, and your feedback helps us know what we’re doing right! - Ark7 Support
Besvarelse fra Ark7
Thank you for your 5-star review! We're delighted to hear your experience was seamless. We look forward to serving you again soon!
So far so good!
Very clear guidelines for investing and layout of the site. So far so good!
9. juli 2024
Besvarelse fra Ark7
Hi Mick, thank you so much for your positive feedback! We're pleased to hear that you find our guidelines clear and our site layout user-friendly. - Our goal is to ensure that all investors have a smooth and enjoyable real estate investment journey with Ark7, and your feedback helps us understand what we're doing right! - Ark7 Support
It's quite hard to sell the shares we…
It's quite hard to sell the shares we own due to less liquidity. Perhaps it will be great if the company allows the options to buy back at original purchase price at least to attract more buying interests.
9. juli 2024
Besvarelse fra Ark7
Hi Ordinary Bear, Thank you for sharing your concerns. We understand that liquidity can be a challenge in certain market conditions. While a buyback at the original purchase price may not be available at the moment, we are exploring various strategies to improve liquidity and provide more attractive opportunities for our shareholders. Your feedback is valuable, and we appreciate your patience as we work towards enhancing our market presence and overall shareholder experience.
Thank you for giving us the opportunity to improve. We would like to understand your experience better and discuss how we can address these issues. Please reach out to us at support@ark7.com so we can assist you further. - Ark7 Support
Nice app I like it.
8. juli 2024
Besvarelse fra Ark7
Thank you so much for your 5-star review! We're thrilled to hear that you like our app. We're committed to continually improving our platform to provide you with the best possible experience. If you have any feedback or need assistance, feel free to reach out. Happy investing!
Easy experience
It was extremely easy and I was able to review and research items all prior to the opening of purchase.
5. juli 2024
Besvarelse fra Ark7
Hi RT, thank you for your insightful feedback! We're delighted to hear that you found the process seamless and that you could efficiently review and research items before purchasing. Your satisfaction is our top priority.
Great site higher dividends will get me…
Great site higher dividends will get me more interested
4. juli 2024
Besvarelse fra Ark7
Hi Doug, thank you for your 5-star review! We appreciate your feedback, we are always looking for ways to enhance your investment experience. Your input is valuable to us.
Besvarelse fra Ark7
Hi Amy, thank you for your feedback! We appreciate your suggestion and are always looking for ways to improve our offerings. We'll be happy to help you. If you have any questions, feel free to contact us at support@ark7.com. - Our goal is to ensure that all investors have a smooth and enjoyable real estate investment journey with Ark7, and your feedback helps us understand what we're doing right! - Ark7 Support
Very good aps
21. juni 2024
Besvarelse fra Ark7
Hi Mahmudul, we really appreciate you taking the time to review Ark7’s investment platform! We're glad to hear that you find our app very good. Our goal is for all investors to have a smooth and enjoyable real estate investment journey with Ark7, and your feedback helps us know what we’re doing right! - Ark7 Support
First timer trying Ark7
Everything was easy online and transactions are quick! I am excited to see how things go on 'Dividend Day'! :-) I've never done anything like this before and I had heard good things about Ark7, so I'm excited that I have investments I can afford! I'm still learning how to navigate things and have a couple of questions still, but even the auto chat feature is helpful!
17. juni 2024
Besvarelse fra Ark7
Hi Eva, thank you for your positive feedback! We're pleased to hear that you found our platform user-friendly and efficient for your transactions and that the auto-chat feature has been helpful to you as you navigate the platform as a first-timer. 'Dividend Day' is indeed an exciting time, and we're thrilled to be a part of your investment experience. Our goal is to ensure that all investors have a smooth and enjoyable real estate investment journey with Ark7, and your feedback helps us understand what we're doing right! - Ark7 Support
Transparency
The transparency in this investing experience stands out. Unlike other platforms I've tried, this new approach truly prioritizes clarity. Having explored numerous investment avenues, transparency emerges as a significant distinguishing factor here.
9. juni 2024
Besvarelse fra Ark7
Hi Charisse, thank you for sharing your experience with us! We're happy to hear that the transparency, clarity, and simplicity of our platform have made a positive impression on you. Our goal is to ensure that all investors have a smooth and enjoyable real estate investment journey with Ark7, and your feedback helps us understand what we're doing right! - Ark7 Support
I love the app
I love the app. Properties they select are in very good market and gives nice return.
10. maj 2024
Besvarelse fra Ark7
Hi Malleswara, thank you so much for taking the time to share your experience on Ark7's investment platform! It's great to hear that you're enjoying the app and finding value in the properties we've chosen. Knowing that our selections are providing good returns is incredibly rewarding. Our goal is to ensure that all investors have a smooth and enjoyable real estate investment journey with Ark7, and your feedback helps us understand what we're doing right! - Ark7 Support
I can only invest in a small number of…
I can only invest in a small number of property because my income is under $100,000 per year.
9. maj 2024
Besvarelse fra Ark7
Hi Bruce, we're grateful for your feedback and find it helpful as we strive to improve our services. At Ark7, we strive to cater to investors from all financial backgrounds, and we're working on expanding our property offerings to better meet your needs.
Your feedback is valuable to us! We'll reach out to you via email to assist you in finding the best solutions within your means. However, you can always contact us at support@ark7.com, and our support team is always here to help you make smart choices that align with your financial goals. - Ark7 Support
New to Investing
New to the platform and I love the transparency that is provided. Able to see how each property is performing and being able to diversify the portfolio is an added plus. Can't wait to continue investing with this company.
9. maj 2024
Besvarelse fra Ark7
Hi Katrina, thank you for taking the time to share your review on Ark7's investment platform! We are pleased to hear that you appreciate the transparency our platform provides. Being able to easily track each property's performance and diversify your portfolio is something we strive to offer. We’re excited to have you continue your investment journey with us and look forward to supporting you. Our goal is for all investors to have a smooth and enjoyable real estate investment journey with Ark7, and your feedback helps us know what we’re doing right! - Ark7 Support
So Far, So Good
I just recently opened an Ark7 account so this review might be premature, but I have to say I like what I see so far.
I already have crowdfunded real estate investments at Arrived, Fundrise, Groundfloor, and Roots. They all have their strengths and weaknesses.
What I am liking about Ark7 is its simplicity, and especially the ability to buy into the initial offering of a property AND to trade shares in already-funded properties. This is mostly lacking from the other platforms.
The low cost of entry is a plus, too.
I may decide that Ark7 is where I'll concentrate my RE investing going forward. As I said, it's early for me, so I'll need to get a few more weeks or months under my belt to come to a final conclusion. But so far, so good.
6. juni 2024
Uopfordret anmeldelse
Besvarelse fra Ark7
Hi Steve, thank you for sharing your thoughts on Ark7's investment platform! We're thrilled to hear that you're enjoying your experience with us so far and that you appreciate our platform's simplicity and unique features like investing in initial offerings and trading shares in existing properties.
We're also honored that you're considering focusing your real estate investments with Ark7, and we're here to support you every step of the way. Our goal is for all investors to have a smooth and enjoyable real estate investment journey with Ark7, and your feedback helps us know what we’re doing right! - Ark7 Support
Easy to use and fun
6. maj 2024
Besvarelse fra Ark7
Hi Frankie, thank you for your feedback on Ark7’s investment platform. We're thrilled to hear that you find our platform user-friendly and enjoyable. Our goal is to make sure all investors have a smooth and enjoyable time investing with Ark7. Your feedback helps us know what we’re doing right! - Ark7 Support
My money was locked up for months…
My money has been locked up for over two months and they will not allow me to withdraw it.
When you make a deposit they do not tell you that is is locked in for 60 days. But even after the 60 day period has past, they still will not refund my money.
Every withdrawal request fails, even after trying three different national banks. (BofA, Citi, Cap One)
I have reached out to customer service and not had remedy yet.
I hope I do not need to further escalate the issue to authorities as this is starting to smell like they do not allow customers to even withdraw their funds. I do not recommend.
Update: I received my refund after a lot of hassles. Customer service has been hassling me to change my review on trust pilot. I still do not recommend.
Second update: Ark7 updated thier response about a year later to say they held my money due to a "failed deposit" but initially they told me they were locking my money for 60 days due to money laundering laws. Both stories can't be true, so I know they are not truthful. Very sketchy company.
A separate note, I signed up initially from a promotion promising a bonus and the bonus was also denied. This is not the reason for me negative review, just a fact worth sharing for folks who are signing up specifically for a bonus.
22. maj 2024
Uopfordret anmeldelse
Besvarelse fra Ark7
Hi there - thank you for updating your review and sharing additional feedback. We're glad to hear that you’ve received your refund, and we sincerely apologize for any inconvenience during the process.
Regarding the initial issue, your account was deactivated due to a failed deposit from your Bank of America account. We have reactivated your account, and you should now be able to add new bank accounts and initiate withdrawals. We understand you’ve successfully added a new bank account and completed your withdrawal, and we appreciate your patience.
As for the promotional bonus, it is credited once orders are fulfilled and meet the necessary qualifications. Since there were no funds to fulfill an order, the bonus was not applied. You can refer to our terms and conditions for more details: https://ark7.com/legal/promo.
We understand your concerns about our follow-up to confirm whether your issue has been resolved or if you need further assistance. Our goal is to ensure your experience is positive. Since we haven’t heard from you recently, we apologize if our follow-up made you feel hassled—it was not our intention, and we’re sorry for any misunderstanding.
If you have any further questions or need additional support, please don’t hesitate to reach out to us at support@ark7.com. We’re here to help and value your feedback as it helps us improve. - Ark7 Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.