I've been using Ark7 for 2-3 years now, and they've really stepped up their game. I liked the platform from the beginning but I like the way they are evolving and adventuring into different sectors as... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My husband suffered a catastrophic illness in 2024. Eventually, we needed to withdraw our funds from Ark7. However, I forgot to update our banking information. I was quite surprised when Ark7 responde... Se mere
Virksomheden har svaret
I downloaded the app entered all necessary information, next I wanted to start purchasing I was asked to fill out the SSN then I couldn’t proceed because it kept saying the account already exists. Ye... Se mere
Virksomheden har svaret
Ark7 is an absolute game-changer for me in the real estate game. It's super easy to use, they've got a ton of cool properties to pick from, and you always know what you're getting into because they la... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Ark7 pioneers fractional real estate investing and is committed to making it accessible to everyone. We empower the community to invest in rental homes, share by share. Currently, we feature high-yield, professionally managed rental homes in 10 states and are rapidly expanding to cover the rest of the U.S. Investors appreciate Ark7 as a valuable resource and a modern platform for accessing real estate investment, enjoying true passive income, and diversifying their investment portfolio. Cash distributions are paid out to investors every month.
Kontaktoplysninger
Ferry Building, 1, Ste 201, 94111, San Francisco, USA
- support@ark7.com
- ark7.com
3,8
God
280 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The money takes too long to settle
The money takes too long to settle. Other when you are brand new to it it should be available immediately. Comparing it to other investments need to get better deals to get better returns. If we are entering a difficult market as many suggest then be tougher negotiators. The other suggestion is I know it seems you’ve trended to the $100 a share but without really knowing but guessing the avg investor isn’t getting $100 a month in div to reinvest. To keep capital in Ark I would suggest every third property be at $20 or $25 a share. This way capital stays in Ark and not withdrawn. But I’m not privy to the stats to know that’s an issue. I’d like to see a much easier way to explain some of how it works. Too long for here. But I have a hard time referring people if I can’t easily answer every question.
I do like being able to pick the properties. I like the trading format.
Like to see you in some other markets like TN.
3. september 2025
Besvarelse fra Ark7
Hi Timothy,
Thank you for taking the time to share your feedback. We really appreciate your insights.
We understand your concerns about settlement timing and returns. Our team is actively working to streamline processes, and offer more flexible pricing options. Your suggestion about lower-priced shares to help keep capital invested is greatly appreciated.
We’re also working on making the platform easier to explain for new users, clarity and transparency are key for us. It's great to hear you enjoy picking properties and using the trading format. And yes, we are open to exploring new markets like TN!
Thanks again for being part of Ark7 and helping us grow.
The return is decreasing
The return is decreasing. Some property has a high vacancy for a long time. I think there is some improvement needed on the property management aspect.
5. august 2025
Besvarelse fra Ark7
Hi Kai,
Thank you for taking the time to share your feedback with us. We truly value your perspective, as it helps us identify areas where we can improve.
We understand your concerns regarding returns and property vacancies, and we are actively working with our property management partners to enhance performance and reduce vacancy times. Continuous improvement is an important part of our mission, and feedback like yours plays a key role in that process.
We remain committed to providing our investors with the best possible experience, and we appreciate your trust in us as we work toward that goal.
Best regards,
The Ark7 Team
I got my questions answered
25. august 2025
Uopfordret anmeldelse
Besvarelse fra Ark7
We appreciate your feedback! We're happy to hear that we were able to answer your questions.
The Ark7 Platform
The Ark7 platform is very easy to use and navigate and makes real estate investments convenient and easy.
12. august 2025
Besvarelse fra Ark7
Hi Robert, Thank you so much for your kind words! We’re glad to hear you’re enjoying the Ark7 platform and finding it easy to use. We look forward to continuing to make your real estate investing experience smooth and convenient!
Hazel Walked Me Through the Process.
Hazel walked me through the process.
I couldn't connect to my credit union and Hazel was able to find the reason it wasn't working, then suggested something that did work. She has checked to make sure I was able to complete transactions and get started on Ark7. Thank you!!
20. juli 2025
Uopfordret anmeldelse
Besvarelse fra Ark7
Hi Gina, Thank you so much for your kind feedback! We're thrilled to hear that Hazel was able to assist you through the process and help resolve the issue with your credit union. We’re glad you were able to get started on Ark7 smoothly. If you ever need further assistance, we're always here to help!
Easy Investing
I'm new to Ark7 so I feel the APP and website are fairly easy to maneuver.
29. juli 2025
Besvarelse fra Ark7
Hi Denise, Thank you for your feedback and for choosing Ark7! We're glad to hear that you find the app and website easy to navigate. If you ever have any questions or need assistance as you continue exploring, feel free to reach out we’re here to help!
Fair and above board
Good company to deal with. Quickly responds and obviously cares for the investors. Settled a concern in my favor, even when they could have rightfully not done so. I know they’ll treat me right. Good ROA.
16. juli 2025
Besvarelse fra Ark7
Thank you so much for your kind words! We’re truly grateful for your trust and support. Our team is committed to putting investors first and ensuring a transparent, fair experience. It means a lot to hear that you feel taken care of — and we’re thrilled you’re seeing strong returns. We look forward to continuing to serve you!
EXCELLENT Customer Service by Michael Morales!
Michael Morales was the customer service agent who helped me with my issue. I am new to this type of investing and he not only explained what I needed to know but then he followed through to help me resolve my issue even faster. I am happy to recommend their customer service!
13. juni 2025
Uopfordret anmeldelse
Besvarelse fra Ark7
Hi Doreen, Thank you so much for your kind words! We're thrilled to hear that Michael was able to assist you effectively and make your experience as a new investor a positive one. Providing clear guidance and timely support is what we strive for, and it's great to know Michael delivered on that. We truly appreciate your recommendation and look forward to supporting you on your investment journey!
Hazel did a good job getting me what I…
Hazel did a good job getting me what I needed. She was responsive, followed up, and was ultimately effective.
7. juni 2025
Uopfordret anmeldelse
Besvarelse fra Ark7
Hi M Liu, Thank you so much for your kind words! We're glad we could assist you and ensure everything was taken care of. Please don’t hesitate to reach out if there's anything else we can help you with in the future!
Great way to diversify
Great way to diversify as part of a larger investment strategy. We’ve happily been using the site for a year and have invested several thousand dollars, receiving dividend income on our shares. Easy to use interface to buy and sell shares of rental property. Would recommend.
20. juni 2025
Besvarelse fra Ark7
Hi Dora, Thank you so much for your kind words and continued trust over the past year! We're thrilled to hear that our platform has been a valuable part of your investment strategy and that you've found the experience easy and rewarding. Your recommendation means a lot to us. We're committed to continuing to provide a seamless and transparent investing experience. Here's to more success in your investment journey!
A Seamless and Transparent Way to Invest in Real Estate
Ark7 has made real estate investing incredibly accessible and hassle-free. The platform is user-friendly, the investment process is transparent, and the communication from the team is timely and informative. I especially appreciate the detailed property data, regular updates, and easy-to-understand performance metrics. It’s clear that Ark7 is committed to democratizing real estate investment for everyone, and that dedication shows in the way they run the platform. Keep up the great work!
20. juni 2025
Uopfordret anmeldelse
Besvarelse fra Ark7
Hi Peck, Thank you so much for your thoughtful and encouraging feedback! We're thrilled to hear that you've found our platform accessible, transparent, and easy to use. Providing detailed property data, regular updates, and clear performance metrics is a top priority for us, and we're glad to know it's making a difference in your investing experience. Your support means a lot, and we're committed to continuing our mission of making real estate investing available to everyone. Thanks again for being part of the Ark7 community. We truly appreciate you!
Quick response and resolution to the…
Quick response and resolution to the issue I was experiencing. A++ customer service!!
19. juni 2025
Besvarelse fra Ark7
Hi Brian, Thank you so much for your kind words! We're thrilled to hear that you had a great experience and that we were able to resolve your issue quickly. Your feedback truly motivates us to continue delivering excellent service. If you need anything else, we're always here to help!
My favorite App
Let’s see, I love how easy you make investing, higher yields than that other App. I wish you had more vacation or abnb properties. Just sit back and enjoy the passive income you receive monthly cash distributions from rental income.
18. juni 2025
Besvarelse fra Ark7
Hi Eric, Thank you so much for your kind words! We're thrilled to hear you're enjoying the ease of investing and the returns you're seeing. Your suggestion about adding more vacation or Airbnb-style properties is greatly appreciated—we’ll be sure to share this with the team as we explore future opportunities. We're grateful to have you as part of the community and excited to continue supporting your journey toward passive income!
Need more improvements
I feel like My money is blocked with no easy exit, The properties are not being managed well as advertised After IPO, The distribution rate on properties are not being met and there is no way a coustomer can communicate after the shares are bought, There is no monthly report for all properties, I only see reports on properties which are profitable and fully ignoring others, property management should try to make the properties profitable after IPO to make sure the investors get their fair share of distributions as promised. The property Philadelphia-D2 has been unoccupied for a while there is no report on it ?what are those property management fees for ? Hope these are fixed to boost the investors confidence.
27. maj 2025
Besvarelse fra Ark7
Hi HC,
Thank you for taking the time to share your feedback. We sincerely regret that your experience has not met expectations, and we want to assure you that your concerns are being taken seriously. We are actively working on improving transparency, reporting, and communication for all investors. Investor trust is our top priority, and we are committed to improving both the performance of the assets and the overall investor experience. Your feedback plays a vital role in helping us achieve that. We'd love to answer your questions in detail. Please reach out to us at support@ark7.com with your case number 197190b05efd2524 included in the body. We appreciate your input and are here to help!
Michael goes above and beyond to answer…
Michael goes above and beyond to answer any questions and make sure you understand everything
28. maj 2025
Uopfordret anmeldelse
Besvarelse fra Ark7
Thank you so much for your kind words! We are glad to hear that you felt supported and informed throughout the process. It's always our goal to make sure everything is clear and that you're comfortable every step of the way. Please don’t hesitate to reach out if you ever need anything in the future!
Besvarelse fra Ark7
Thank you for sharing your feedback. We’re sorry to hear that your experience hasn’t met expectations. Please reach out to us at support@ark7.com with your case number 196820127415c4a9, and we'll look into your concerns further to ensure everything is running smoothly. We appreciate your input and are here to help!
Their customer services is excellent
Their customer services is excellent! Not only did they respond to my inquiries quickly, but followed up with me until the issue was resolved.
23. april 2025
Uopfordret anmeldelse
Besvarelse fra Ark7
Thank you for your kind words! We're thrilled to hear that our support team was able to assist you promptly and follow through until everything was resolved. Providing excellent service and a smooth experience is what we strive for at Ark7!
Save your money
Save your money. Invest in something else! Ark7 will bribe you to remove a bad review, gaslight you if you call them out on their bait and switch “deals” or “deposit $800 and get $80”, oh no we meant you have to invest the $800. Then you try to invest it, and deals take so long to process that “you didn’t complete the orders in time to get the bonus”. What horrible company!!!
20. marts 2025
Uopfordret anmeldelse
Besvarelse fra Ark7
We sincerely apologize for any frustration you’ve experienced. We understand that our communication regarding the bonus did not meet your expectations, and we’re truly sorry for any inconvenience caused.
To clarify, we issued the $80 bonus on March 18, 2025. In addition, we are actively reviewing our promotional communications to ensure they are clear and transparent. Your feedback is invaluable and helps us identify areas for improvement.
Thank you for sharing your perspective and helping us strive for a better experience for all our investors.
— Ark7 Team
Nice customer service experience
I have been using Ark7 for a while, when I have questions and contact customer service, Michael responds quickly and helps fix the issue.
17. marts 2025
Uopfordret anmeldelse
Besvarelse fra Ark7
Hi WG, Thank you for your kind words! We're thrilled to hear that you've had a great experience with Ark7 and that Michael was able to assist you promptly. Providing excellent customer service is our priority, and we appreciate your support. If you ever need anything else, we're always here to help!
I can’t access my account and my…
I can’t access my account and my account doesn’t have my ssn on it no one has got in contact with me by mail or email call my orders are not being shown I can be reached at 430-435-0746
19. marts 2025
Uopfordret anmeldelse
Besvarelse fra Ark7
Hi Mr. Ellis,
We want to reassure you that we’ve provided the necessary details and resolution regarding your concerns. Please try logging into your account again and let us know if further assistance is needed. You can also view the emails we sent to you from support@ark7.com for more details.
Referring to your most recent email sent via our support mailbag, we’re glad to hear that the issue you were experiencing has now been resolved.
If you have any further questions, please don’t hesitate to reach out.
Dette er Trustpilot
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