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Arbury - Citroen Lichfield Anmeldelser 3

•
TrustScore 3 ud af 5

2,9

Bilforhandler
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Lokation

Skift lokation

Birmingham Road, WS14 9BL Lichfield, GB

•
01543414404

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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Bilforhandler

Skrevet af virksomheden

Since Arbury first opened its doors in 2000, we’ve grown from a single PEUGEOT site to multiple Arbury dealerships located across the West Midlands, Warwickshire, Worcestershire and Staffordshire. We’re proud to represent several esteemed brands, including PEUGEOT, SEAT, Nissan, Škoda, FIAT, Leapmotor and Abarth and CUPRA. At Arbury, we offer a fantastic range of Business and Motability vehicles across our brands. So, whether you’re looking for a brand-new car, a quality used vehicle, the next addition to your fleet, or a great deal on a Motability vehicle, there’s plenty to choose from at Arbury!

Kontaktoplysninger

  • Birmingham Road, WS14 9BL, Lichfield, Storbritannien

  • 01543414404

2,9

Middel

TrustScore 3 ud af 5

3 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 93 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,9

Alle anmeldelser

(3)

180 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

Dont Hide Issues

When will a dealer learn that when they don't answer a customer's question then said customer will know something being hidden about the car.

I asked why car had been sold then put back on for sale?

They replied with 'they can't respond with why customer hasn't purchased MOT insurance.'

I never even asked about insurance.

Read emails correctly.

26. februar 2026
Uopfordret anmeldelse
Arbury - Citroen Lichfield-logo

Besvarelse fra Arbury - Citroen Lichfield

First of all, I will state that you have never visited Arbury, Peugeot in Lichfield and have only been communicating with my dealership via email. We answered all your questions and queries in a timely manner; with the exception of one question which was in regard to why the car had gone back on sale - this was a genuine error on our part as we responded about the MOT insurance instead.
Due to the high volume of emails and questions you are referring to us, this was a simple error, for which we do apologise. You could have merely emailed us again rather than choosing to review us negatively on the Google platform.
I also noticed that you are posting a high number of 1 star Google reviews, many of which are directed at reputable motor dealers. This suggests you have no intention of purchasing a vehicle.

I wish you all the best in the future.

Bedømt til 1 ud af 5 stjerner

Do your research before you buy!

I purchased a vehicle from Arbury Peugeot in April 2022. Sales side (if a little pushy) was OK. The vehicle was a used, low mileage 3008, recently serviced/MOT’d and apparently “well looked after”.

However, 3 weeks after taking possession of the vehicle, the oil top up light came on. This then occurred every 3-4 weeks, culminating in the catastrophic failure of the vehicle in September 2022, resulting in the vehicle having to be towed to my local Peugeot dealer, where it sat for the next 6 months waiting to be fixed.

During this time, I did a little investigating whilst a decision was made about who would be paying for the repairs (I had to involve the Financial Ombudsman unfortunately to resolve the matter) and apparently there is a known issue with the wet belt with Peugeots that causes the catastrophic failure that happened to me. I took possession back of the vehicle In March 2023 and sadly had lost all confidence in driving it so used it rarely.

My agreement has now finally come to an end which is why I am now writing this review.

I am not suggesting that the issue was known by the Dealership at the time of purchase, but if I had done my homework before buying, I would not have purchased it. My suggestion to anyone looking to buy a Peugeot, do your research before you sign on the dotted line

28. januar 2026
Uopfordret anmeldelse
Arbury - Citroen Lichfield-logo

Besvarelse fra Arbury - Citroen Lichfield

Thank you for bringing this to our attention. We are sorry to hear about your experience with the vehicle. We strive to provide excellent service and quality vehicles to all our customers. We appreciate your feedback and we are glad that your car was repaired.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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