Arbor Garden Solutions Anmeldelser 1.917

Professional and polite when getting in touch and very satisfied with the service and quality goods

We recently purchased picnic tables and a bin store for our campsite. Placing an order was easy, communication was excellent and the delivery of the goods was on time.

The picnic tables and the bin store are excellent quality and all were easy to assemble.

Great delivery great builds and great customer service.

AGS swiftly dealt with an issue surrounding the delivery of my order (by a 3rd party company). All communication with AGS was supportive and professional.
I’m pleased that the delivery was made today, and I look forward to assembling the steps for my garden.
Thank you AGS.

Great service and product . Driver was excellent

Delivery to Scotland

Very pleased with everything from communication, delivery man who was fab and the workbench is perfect. It’s very study and easy to assemble and well made. My pride and joy in my studio. Thank you.

My order was all delivered on time and fine; we have just finished putting up he log store and are pleased with the general sturdiness of it. The only problem was a slight shortage of the long screws and the fact that did not seem to be any way of fitting the shelf, there is no way of fixing it into the structure, no batons to screw it to, we will get some wood and sort it out; apart from that it looks good.

Welcome constructed quality pressure treat timber
Easy to assemble
Recommended

Good quality products without an excessive wait.
Delivery window could maybe have been more accurate, but that's only a minor gripe.

Great service, great delivery and great product

Excellent workbench. Well designed, easy to put together, practical and solid. Providing several extra screws was a nice touch! Well done Arbor.

The whole thing was great from ordering and the delivery I would Recommend your company to anyone
I have not put my work bench yet because I have broken my ankle but I would tell my friend about your great company so thanks again .

Initially there was a delay with delivery (you can't get the wood you know) so I waited. Communication was good. The fitter came and started construction but was unable to finish the job because some bits of wood were the wrong size. Communication became difficult then because the fitter didn't speak English. He left and I tidied up all the bits left laying around.
I asked when someone would come and fix the shed. Sometime later another man was sent to do the job, but he was in a hurry and just left a few more bits of wood.
I contacted Arbor Garden Solutions who did not seem aware that the job was still incomplete. By this time I did not feel quite so patient. They promised they would either send someone to do the job, or refund me £30. I accepted the refund.
Now I have found a competent helper the shed is finally all together. It needed some adjustment as it was a bit crooked, but we got there in the end.
Adjusting my review, I added one star because the communications from the office were always so quick and helpful, and now the pantomime is over -the shed does look good.

The quality is great, solid build and looks the part too.
I will spend many hours in my new potting shed with this perfect work bench. Well done Arbor Garden Solutions.

Late delivery (two weeks)
The decking frame supplied was not new, it had screw holes from its previous useage, plus screws in the some of the holes.

The instructions were useless.
I would say I’m rather adapt at following an instruction, I would even rate myself as master IKEA builder, semi-professional LEGO builder & government jargon understandarer. But these were not even helpful as toilet paper.
The item is lovely enough, just a shame it doesn’t come pre treated / painted as an option. It does however do as it says on the tin - which is - store bins.
I can also say you can store one tiny human of the adult variety…. Alive of course! Excellent spot for hide & seek or Halloween frights.
To achieve an extra star from me…. The instructions would have had to have been useful. In order to get the final star, you would have to have supplied them pre printed.

From start to finish I rate this Company 5 star
Excellent communication, I purchased the Verdibin wheelie bin storage it is excellent quality and was delivered ahead of schedule, I used the assembly service which was well worth the money very professionally put together.
Lots of nice comments on it.
Highly recommend

Very well made product, easy to assemble would definitely recommend .

Delivery and driver excellent

This has to be the worst customer service I have experienced in a long time. No one answers a phone, emails take a long time to come back with incomplete information. And the delivery service, despite me paying for premium delivery with assembly, is not possible to choose a date for a furniture delivery. I have been trying to purchase a table for the best part of 2 weeks now and am almost giving up. The lack of delivery flexibility may be the last straw!