Arbor Garden Solutions Anmeldelser 1.917

TrustScore 4.5 ud af 5

4,6

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Good solid construction - better than expected. Everything included other than a screwdriver - I’d recommend an electric one as there’s plenty of screwing required! Good instructions. Looks very smart... Se mere

Bedømt til 3 ud af 5 stjerner

This was just okay. Had to write separately to the company regarding late delivery and the attitude of the driver. Clearly limited quality control as all but one of the rafters had to be recut to fit.... Se mere

Bedømt til 5 ud af 5 stjerner

The log store is the second order I have placed with Arbor Solutions and both stores have been excellent. The log store arrived earlier than I'd expected and the delivery driver was so helpful and f... Se mere

Bedømt til 5 ud af 5 stjerner

Love the new table, Arbour were great advising on which kamado table to choose for my grill. Would be great if it was offered in left, right or centre option depending on where you need your kamado to... Se mere

Virksomhedsoplysninger

  1. Butik med havemøbler
  2. Møbelfabrikant
  3. Møbelforretning
  4. Producent
  5. Havemøbelforretning
  6. Fyrretræsmøblerforretning

Skrevet af virksomheden

Arbor Garden Solutions is one of the UK's leading suppliers of industrial handmade wooden workbenches. We have a cost-effective standard range of Medium Duty, Heavy Duty, Super Heavy Duty, Mobile workbenches. We are also manufacturing garden furniture and pergolas. We specialise in bespoke custom sizes.

Arbor Garden Solutions

Skrevet af virksomheden

Happy customer is always our main goal!
We have a longstanding commitment to treal all customers the way we want to be treated - with respect, support and kindness.

Best quality and free shipping to most of UK Mainland Areas!

Handmade in United Kingdom.

There are no shipping costs to most of UK Mainland Areas and all of our products are handmade in UK for a premium quality.

Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 28 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

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Bedømt til 5 ud af 5 stjerner

Excellent quality and great service

We recently purchased picnic tables and a bin store for our campsite. Placing an order was easy, communication was excellent and the delivery of the goods was on time.

The picnic tables and the bin store are excellent quality and all were easy to assemble.

24. marts 2026
Bedømt til 5 ud af 5 stjerner

AGS swiftly dealt with an issue…

AGS swiftly dealt with an issue surrounding the delivery of my order (by a 3rd party company). All communication with AGS was supportive and professional.
I’m pleased that the delivery was made today, and I look forward to assembling the steps for my garden.
Thank you AGS.

3. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

My order was all delivered on time and…

My order was all delivered on time and fine; we have just finished putting up he log store and are pleased with the general sturdiness of it. The only problem was a slight shortage of the long screws and the fact that did not seem to be any way of fitting the shelf, there is no way of fixing it into the structure, no batons to screw it to, we will get some wood and sort it out; apart from that it looks good.

19. marts 2026
Bedømt til 5 ud af 5 stjerner

Good Quality Products

Good quality products without an excessive wait.
Delivery window could maybe have been more accurate, but that's only a minor gripe.

19. marts 2026
Bedømt til 3 ud af 5 stjerner

A long story, be warned

Initially there was a delay with delivery (you can't get the wood you know) so I waited. Communication was good. The fitter came and started construction but was unable to finish the job because some bits of wood were the wrong size. Communication became difficult then because the fitter didn't speak English. He left and I tidied up all the bits left laying around.
I asked when someone would come and fix the shed. Sometime later another man was sent to do the job, but he was in a hurry and just left a few more bits of wood.
I contacted Arbor Garden Solutions who did not seem aware that the job was still incomplete. By this time I did not feel quite so patient. They promised they would either send someone to do the job, or refund me £30. I accepted the refund.
Now I have found a competent helper the shed is finally all together. It needed some adjustment as it was a bit crooked, but we got there in the end.
Adjusting my review, I added one star because the communications from the office were always so quick and helpful, and now the pantomime is over -the shed does look good.

18. marts 2026
Bedømt til 3 ud af 5 stjerner

The instructions were useless, but you can store a human!

The instructions were useless.
I would say I’m rather adapt at following an instruction, I would even rate myself as master IKEA builder, semi-professional LEGO builder & government jargon understandarer. But these were not even helpful as toilet paper.
The item is lovely enough, just a shame it doesn’t come pre treated / painted as an option. It does however do as it says on the tin - which is - store bins.
I can also say you can store one tiny human of the adult variety…. Alive of course! Excellent spot for hide & seek or Halloween frights.
To achieve an extra star from me…. The instructions would have had to have been useful. In order to get the final star, you would have to have supplied them pre printed.

11. marts 2026
Bedømt til 5 ud af 5 stjerner

Excellent Company to deal with

From start to finish I rate this Company 5 star
Excellent communication, I purchased the Verdibin wheelie bin storage it is excellent quality and was delivered ahead of schedule, I used the assembly service which was well worth the money very professionally put together.
Lots of nice comments on it.
Highly recommend

4. marts 2026
Bedømt til 1 ud af 5 stjerner

This has to be the worst customer…

This has to be the worst customer service I have experienced in a long time. No one answers a phone, emails take a long time to come back with incomplete information. And the delivery service, despite me paying for premium delivery with assembly, is not possible to choose a date for a furniture delivery. I have been trying to purchase a table for the best part of 2 weeks now and am almost giving up. The lack of delivery flexibility may be the last straw!

19. marts 2026
Uopfordret anmeldelse
Arbor Garden Solutions-logo

Besvarelse fra Arbor Garden Solutions

Thank you for your feedback. We’re sorry to hear that you feel frustrated, however we do need to clarify a few important points.

At no stage do we offer or advertise a “premium delivery” service. Our delivery terms are clearly outlined as a standard one-man ground floor delivery, with assembly offered separately as an additional service. This was communicated in writing throughout the process.

The assembly service you requested relates specifically to on-site installation, not to a dedicated delivery slot or flexible scheduling. As with many bespoke furniture companies, delivery and installation are coordinated based on logistics, routes, and team availability — which means specific date selection is not always possible.

We would also highlight that your order is a bespoke, made-to-order piece, not a standard item. This requires additional coordination, manufacturing time, and scheduling, which differs significantly from typical retail purchases.

Throughout your enquiry, our team responded, provided detailed information, and progressed your order to confirmation and scheduled delivery. The reference to “premium delivery” appears to be a misunderstanding, as this is not a service we provide.

We appreciate that bespoke purchases can sometimes feel less flexible, but this is a direct result of the care, craftsmanship, and logistics involved — not a lack of service.

If you would like to discuss this further, we remain available to assist.

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