My experience was not great at all! The product was so very different and disappointing when I received it! I have contacted you twice for information as how to return it for a refund but have receiv... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The items purchased I thought varied in quality. The necklace with small balls was very disappointing, can hardly see. It would be nicer if chain was thicker. Loved the bracelet and earrings. Arrive... Se mere
We were more than happy with purchases but had a minor problem with one item. Sarah immediately replaced it for us so problem solved in no time. Great Customer Service Sarah and Arabella Cleo.
I was looking for that exact necklace and looking at numerous websites arabellacleo looked the best quality and had the best reviews so I decided to buy it. I haven’t worn it as yet but the quality l... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Arabella Cleo is a jewellery designer based in Melbourne, Australia. Founded in 2018, we pride ourselves on being a small, independent business that is women owned and operated. We utilise high quality materials including freshwater pearls, genuine crystals and gemstones as well as 18 karat gold and 925 sterling silver. We aim to provide exceptional customer service and enjoy connecting with our wonderful customers and community. Arabella Cleo offers rings, bracelets, necklaces and earrings with a focus on timeless yet modern designs. Our goal is to provide fashionable, high quality jewellery at an attainable price point.
Kontaktoplysninger
GPO, 3000, Melbourne, Australien
- info@arabellacleo.com
- arabellacleo.com
4,6
Fremragende
141 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Beautiful earrings at a reasonable price
22. maj 2024
I wrote to you when I encountered a…
I wrote to you when I encountered a problem after receiving the item, but you didn't respond at all.
21. maj 2024
Double Blessing
I have bought from Arabella Cleo once before and very happy each time with the quality of the jewellery and the service.
30. april 2024
Pleasantly surprised with the necklace
Pleasantly surprised with the necklace, it's lovely and looks just like the picture.
23. april 2024
My first experience of buying from…
My first experience of buying from Arabella Cleo was good. I am a private buyer who made a purchase of 1 item only. But the service was excellent. A phone enquiry was handled courteously and competently, and the item arrived well packaged. Thank you.
23. april 2024
Besvarelse fra Arabella Cleo
Hi Layla. Thank you to much for taking the time to leave a review. Your support of our small business means the world! We are so happy you are pleased with your rings. Arabella Cleo 🤍
Earring hook very thin and spindly.
Not very good quality. Earring hook very spindly feels like it would easily break
24. marts 2024
These pants are more like a child’s…
These pants are more like a child’s size , not adults size sorry … love the earrings though . I would like to return the leggings .
24. marts 2024
Haven’t gotten them yet
22. marts 2024
Besvarelse fra Arabella Cleo
Hi Tyler. Thanks very much for your order and for taking the time to leave a review. As discussed with you via email, your order has now been delivered. Please reach out if you need anything further. Thank you, Arabella Cleo 🤍
Beautiful pieces!
2. marts 2024
Besvarelse fra Arabella Cleo
Hi Priya,
Thank you so much for taking the time to review our pieces and we are so happy that you are enjoying your new jewellery!
Your support of our small business means so much. Please reach out if you’re ever planning on making another purchase in the future.
Arabella Cleo 🤍🤍
Unfortunately I was disappointed with…
Unfortunately I was disappointed with my purchase, I wanted a choker necklace , so when I went into google search , Arabella Cleo popped up . They advertised 2 choker gold plated necklaces , I bought one , when I tried it on the shortest the necklace came to was to by collar bones , not a choker length 🙁
10. marts 2024
drop earrings.
The earrings were shown as quite large but when i received them they were so small i could not get them on . I think they should be marked for babies .Vinnies will get them .I will not shop from there again .
4. marts 2024
Besvarelse fra Arabella Cleo
Hi Mary. Thank you for taking the time to leave a review. I am sorry to hear that you are disappointed with the earrings.
The measurements are listed on the product page and are shown on a model for an indication of the size. They earrings are a dainty style with a small, huggie hoop designed to fit closely to the earlobe.
I understand that this style is not what you were expecting and have issued you a full refund. Further details have been emailed to you. Kind regards, Arabella Cleo 🤍
cute bow necklace
I've just received my bow necklace and omg it's so so cute. I really love it!!
12. marts 2024
Uopfordret anmeldelse
Lovely jewellery
Items I ordered were lovely and nice quality. However, rings are much smaller than appear in the photos and therefore I had to return them which was not a problem.
Good customer service.
16. februar 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.