My experience was not great at all! The product was so very different and disappointing when I received it! I have contacted you twice for information as how to return it for a refund but have receiv... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The items purchased I thought varied in quality. The necklace with small balls was very disappointing, can hardly see. It would be nicer if chain was thicker. Loved the bracelet and earrings. Arrive... Se mere
We were more than happy with purchases but had a minor problem with one item. Sarah immediately replaced it for us so problem solved in no time. Great Customer Service Sarah and Arabella Cleo.
I was looking for that exact necklace and looking at numerous websites arabellacleo looked the best quality and had the best reviews so I decided to buy it. I haven’t worn it as yet but the quality l... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Arabella Cleo is a jewellery designer based in Melbourne, Australia. Founded in 2018, we pride ourselves on being a small, independent business that is women owned and operated. We utilise high quality materials including freshwater pearls, genuine crystals and gemstones as well as 18 karat gold and 925 sterling silver. We aim to provide exceptional customer service and enjoy connecting with our wonderful customers and community. Arabella Cleo offers rings, bracelets, necklaces and earrings with a focus on timeless yet modern designs. Our goal is to provide fashionable, high quality jewellery at an attainable price point.
Kontaktoplysninger
GPO, 3000, Melbourne, Australien
- info@arabellacleo.com
- arabellacleo.com
4,6
Fremragende
141 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Love the product
1. juni 2026
Besvarelse fra Arabella Cleo
Thank you so much for your kind review. We are so happy you like your purchase. Thank you for supporting our small business 🤍
My experience was not great at all
My experience was not great at all! The product was so very different and disappointing when I received it! I have contacted you twice for information as how to return it for a refund but have received no reply !
4. juni 2026
Besvarelse fra Arabella Cleo
Hi Janet. As discussed via email, you have been issued a full refund. Thank you
Nice Quality Jewellery
Great efficient service and really nice pieces of jewellery at a competitive price. Very happy with my purchases.
15. maj 2026
Looks good
I saw these beautiful silver earrings online and decided to order them. It did take a week for them to come from Melbourne to Sydney but the wait was worth it! They are very good quality and look fantastic.
13. april 2026
Besvarelse fra Arabella Cleo
Thank you so much for taking the time to leave a review and your kind words 🤍we really appreciate your support of our small business. Love AC xx
Good quality product, exellent custopmer service
Good quality product , excellent customer service
5. marts 2026
very helpful customer service!
19. februar 2026
The person i gave it to loved it shes…
The person i gave it to loved it shes happy and so am i thank you
19. februar 2026
Great Customer Service
We were more than happy with purchases but had a minor problem with one item.
Sarah immediately replaced it for us so problem solved in no time.
Great Customer Service Sarah and Arabella Cleo.
17. februar 2026
Gorgeous ring
I really love the ring. It is exactly as pictured. Great service and very fast delivery. Would highly recommend
28. januar 2026
I was looking for that exact necklace…
I was looking for that exact necklace and looking at numerous websites arabellacleo looked the best quality and had the best reviews so I decided to buy it. I haven’t worn it as yet but the quality looks good and it is exactly what I was after. The price was reasonable as well.
Thank you
21. januar 2026
A lovely necklace
A lovely necklace, sits nicely around my neck and looks very pretty. Good value.
22. januar 2026
Excellent Customer Service
Auspost lost my package. Arabella sent a replacement ASAP. Amazing customer service
9. januar 2026
Great company and beautifully made…
Great company and beautifully made jewellery, packaged lovely and great communication.
I bought the tear drop earrings for my granddaughter for Christmas and she loves them.
29. december 2025
Very trustworthy business that goes…
Very trustworthy business that goes above and beyond.
Beautiful quality products with customer service that’s second to none.
Highly recommend and will be back
29. december 2025
Easy to order and received order in a…
Easy to order and received order in a very timely way.
1. januar 2026
Stunning earrings and perfectly gift…
Stunning earrings and perfectly gift wrapped ready to give my mum on her 60th birthday. Thank you so much
1. januar 2026
Rip off
Earrings are tiny and would be expensive at half the price. Shipping was also slow
29. december 2025
Besvarelse fra Arabella Cleo
Hi Katherine. Thank you for talking the time to leave a review. We are very sorry to hear that you are disappointed in your purchase. We offer free, no reason returns so if you are unhappy you are more than welcome to email info@arabellacleo.com to request a refund.
Kind regards,
Arabella Cleo
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.