Tristan and his team were excellent. Their online booking system let us know when his staff member would be arriving, and we were kept up to date. The undersink filter he installed has transformed... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great service from a freindly team. A family run business supplying quality products at competitive prices. I've been buying salt from Aquasoft for years and when my Harvey softener needed replacing a... Se mere
Virksomheden har svaret
Great team in Aquasoft, totally satisfied with my sofa water in my new home. Tristan is so professional and explained all options very clearly. Neat and clean installation by Adam, he was very pleasa... Se mere
Virksomheden har svaret
Making the appointment with Aquasoft was very easy and confirmation was given expertly online on my mobile. Reminders were sent before the appointment date and the Aquasoft employee arrived on time. H... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Offering a first class service to homes and businesses throughout the South East for sales, installation, service & repair for water softeners, drinking water systems, water coolers & boilers and salt delivery.
Kontaktoplysninger
51 Westgate Close, CT2 8JH, Canterbury, Storbritannien
- 01227 656670
- mail@aquasoftuk.com
- aquasoftuk.com
4,6
Fremragende
684 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good attention to service
Good attention to service, but dissappolnted that the recent salt delivery was placed outside our garage door but no one seemed to inform us either by knocking on the door or sending an email to say when delivery would take place.
thank you
20. august 2023
Besvarelse fra Aquasoft water softeners
Many thanks for the review David! Apologies for the issues with your delivery however - we will flag this to our delivery driver and make sure it doesn't happen again
Besvarelse fra Aquasoft water softeners
Many thanks for the review! Unfortunately we have experienced a high volume of orders recently which has meant that our delivery times have been longer than usual. Normally we will get your order to you within a week!
Excellent service.
13. august 2023
Besvarelse fra Aquasoft water softeners
Thanks so much for the great review Terry!
Payment problems.
Had issues with the payment for the items, it took 4 attempts due apparently to my address being an apartment. However the staff were very helpful in resolving the problem.
This should be looked into to allow easier payment.
20. august 2023
Besvarelse fra Aquasoft water softeners
Thanks for the review! Sadly the issue with the payment system is out of our control but it has been flagged to our provider.
Good and reliable service
Good and reliable service. Engineer was prompt and efficient. Last softener lasted for 21years before replacement, with good check-ups from Aquasoft.
Maybe it would be helpful to include in the Info pack left with the machine, an address for further supplies of the tablets for testing the water.
13. august 2023
Besvarelse fra Aquasoft water softeners
Thanks so much for the great review! We can help you out with the testing tablets so please let us know when you need them and we can get a delivery arranged.
Good job
Fairly prompt service and the engineer who came round to service the softener and fix the leak and replace the filter for me did a very good job.
9. august 2023
Besvarelse fra Aquasoft water softeners
Thanks so much for the great review!
Besvarelse fra Aquasoft water softeners
Thanks so much for the great review Ruth!
Very clear proposition and pricing
Very clear proposition and pricing. excellent installation.
15. august 2023
Besvarelse fra Aquasoft water softeners
Thanks so much for the great review Mike!
Besvarelse fra Aquasoft water softeners
Thanks so much for the great review Anna!
Excellent Service and Product
Great team in Aquasoft, totally satisfied with my sofa water in my new home. Tristan is so professional and explained all options very clearly. Neat and clean installation by Adam, he was very pleasant and efficient.
Loving my soft water, especially in bathing. Thanks everyone in Aquasoft.
20. juli 2023
Besvarelse fra Aquasoft water softeners
Thanks so much for the great review Celia!
Quick efficient enginear
2. august 2023
Besvarelse fra Aquasoft water softeners
Thanks so much for the great review Bob!
Great Service!
Great service and provided clear directions on issues with the softner that were promptly corrected under the 10-year guarantee...Excellent!
13. juli 2023
Besvarelse fra Aquasoft water softeners
Thanks so much for the great review Adrian!
Delivered on the day you siad
13. juli 2023
Besvarelse fra Aquasoft water softeners
Thanks so much for the great review Catherine!
Great service from start to finish
Great service from start to finish. Explained the options well and installation was very well done.
19. juli 2023
Besvarelse fra Aquasoft water softeners
Thanks so much for the great review!
Besvarelse fra Aquasoft water softeners
Thanks so much for the great review Iain!
Great service from a freindly team
Great service from a freindly team. A family run business supplying quality products at competitive prices. I've been buying salt from Aquasoft for years and when my Harvey softener needed replacing after 19 years they gave me a far better service than Harvey's. Highly recommended for both salt and softeners.
13. juli 2023
Besvarelse fra Aquasoft water softeners
Thanks so much for the great review!
Adam
Adam, who installed the pressure cylinder was friendly, professional and competent, all the necessary skills for satisfied customers.
4. juli 2023
Besvarelse fra Aquasoft water softeners
Thanks so much for the great review Gerard!
Arrived quickly after order placed and…
Arrived quickly after order placed and fitted in quick time. Efficient service received
10. juli 2023
Besvarelse fra Aquasoft water softeners
Thanks so much for the great review Jane!
Harvey Water Softener Repair
Fear and trepidation ran through me as my Harvey Water Softener failed yet again!
One call to Aquasoft was immediately responded to by Stephen who with style and with a smile put it back together again and saved me an absolute fortune not having to renew it - yet!
Thank you Stephen and Aquasoft 🤗
10. juli 2023
Besvarelse fra Aquasoft water softeners
Thanks so much for the great review Michael!
Fantastic Service
Christina, Tristan and Adam were amazing. Provided a great service and were so kind to squeeze me in with such short notice for an installation before my wedding to help me with my eczema. Very knowledgable, very friendly people, great service all around. Would recommend to anyone who wanted a water softener!
4. juli 2023
Besvarelse fra Aquasoft water softeners
Thanks so much for the great review Shannon!
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