Reliable Appliance Repair Anmeldelser 

my mother took out the policy in June,up to now she has not received any paperwork. I have emailed the company twice and have had no response,also did the online call and was told it would be emailed over to me that day,still haven`t received a week later. the phone number that is available always failed. I am worried that if anything happens to my mothers appliances she will not be able to get it repaired.

I called Reliable because my washer was dripping water inside the drum. The Reliable repairman came out the next day. I showed him what was happening and went back in the other room to keep social distancing. He came out about 5 minutes later and told me that I needed a new hose and a new pump. I said okay. He didn't have any parts so he said he would return the following day The next morning I had a text from the Reliable repairman in which he stated that he didn't have the parts for my fridge but he would tell me where to get them. I called the main office and talked to a woman who sounded uninterested in what I was telling her. She had no info or insight to give me. I thought about it, I decided I didn't want Reliable fixing my WASHER so I called Reliable's repairman and cancelled the appointment. I called another company and when that repairman came out, I explained to him the problem and what the Reliable repairman had told me what I needed. After he got into the machine, he told me that there was nothing wrong with the hose and there was nothing wrong with the pump. What I needed was a water valve, an $87.00 part. Reliable's repairman was going to charge me $229.00 for something that I didn't need. Washer was repaired by second repairman and works like new.
AVOID this company as they are crooks!
Update: after receiving a response from customer care, I tried both numbers. The first number I called just rang and rang and then went dead. I called the mobile number and got the voice mail of the gentleman from Customer care. Since his voice mail stated he was with some other company, I did not leave my number as I do not want it "out there " I will reach out again.

We had Reliable come out to repair our Samsung dryer. Eddie spent all of 5 mins, opened the dryer, spun the drum, turned some knobs, then quoted $800 for a new mother board. I paid the fee. Thought that was crazy. Had Samsung come out and they fixed it for about $100 in parts. Called to let Reliable know Eddie made mistake on his diagnosis, and all dude on the phone could say was that they stand by their technicians. I told the guy obviously Eddie was wrong since I now have a working dryer and replaced $100 worth of parts. Dude still said they stand by technician. Asked for a supervisor, and was told none were there.

Check reviews on-line and BBB. This was not an isolated incident. This is pretty much how they operate. DO NOT USE this company.

i love these ppl. i checked out 4 other places first but went w/ them for a few reasons; they answer their phone promptly, they will work w/ u on pricing, AND mainly because THEY HAVE THE NICEST BEST CUSTOMER SERVICE ORIENTED INSTALLER IN THE BIZ...his name is PHIL. im telling u now if i had a company and i was looking for EMPLOYEES, I WOULD HIRE AND SUPPORT PHIL. when u call, i recommend u request PHIL. im going to have them back to fix my oven and possibly washer. thanks Reliable.

The guy came out and charged 200 for 15 minutes of work to fix my dryer and then failed to properly diagnose my fridge. When I called the girl was rude. Also their site says new customers get a 15% discount but I did not get it. It's a scam. When I asked for it she said "well you didn't mention it when you called" and I most certainly did. She just hung up on me at that point.

Very quick response, the tech was very thorough in his repair. Very happy with their service- will be using again.