Communication was great. Once they learned the computer was a 16th birthday present for our son, they rushed production to get it here on time. Computer arrived 2 days before his birthday. He will... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The PC arrived and was built great, packaged great, and operates great. Though upon arrival I found several boxes damaged in terms of the peripheral devices thankfully none of those devices were not b... Se mere
Robert, John, and Ryan all worked with me to make sure this new gaming machine was perfect. Other then 1 bad stick of ram that stopped the comp in it's tracks, Waiting for new ram. This Computer is e... Se mere
I’m giving 2 stars just for customer service. It took over a month and a half to get my pc. Then when i received it the case that i got was not the case i ordered. Then i paid for the antivirus soft... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Apex Gaming PCs is a high-end custom gaming PC manufacturer located in Houston, Texas. Apex Gaming PCs focuses on providing the highest level of customer service, so you can experience the best of PC gaming every day.
Kontaktoplysninger
Air Center Blvd, 77032, Houston, USA
- 215-565-1069
- Support@ApexGamingPCs.com
- www.apexgamingpcs.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Amazing service
There was a issue and one of the guys was very respectful professional and they where able to fix the issue. I would most definitely recommend them!
Robert
Robert, John, and Ryan all worked with me to make sure this new gaming machine was perfect. Other then 1 bad stick of ram that stopped the comp in it's tracks, Waiting for new ram. This Computer is excellent. The streaming is Movie quality. The gaming on a high demand game Is Great.
Thank You Apex.
Update.
I’m giving 2 stars just for customer service. It took over a month and a half to get my pc. Then when i received it the case that i got was not the case i ordered. Then i paid for the antivirus software and i still don't have it on my pc.
I’m updating my review. I was given an update on the status of my pc after writing my review. And they were able to make everything right. A shout out to the customer service team at apex. I appreciate everything.
They contacted me first and were very…
They contacted me first and were very nice and patient with me. They went out of there way to make sure everything was done correctly and fixed the problem in very little time. He also had a great humor. Some of the best customers service I have ever received.
His name was Robert and I think he is an absolute unit of the company. Thank you Robert I hope you have a wonderful future at this company and that you get what I deserve for being such a good guy.
Overall great service
The PC arrived and was built great, packaged great, and operates great. Though upon arrival I found several boxes damaged in terms of the peripheral devices thankfully none of those devices were not broken but it still raises questions. But overall service was great and continues to be.
Honestly was super skeptical at first…
Honestly was super skeptical at first after watching and reading reviews on you guys, but sometimes you have to trust the process. It's really an amazing team over at apex and they have great
communication and knowledge about what they do.
The po works incredibly and it was truly built with knowledge and care. The waiting does suck a little bit, but totally understandable because of the workload. I really appreciate all the help, and thank you so much for my first po!
Great Customer Service
The Customer Service team was responsive, and so kind and helpful!
Always keeping me updated on the…
Always keeping me updated on the process of my PC. I appreciate that very much and giving me information on someone I can call if I have questions on my PC
Very satisfied 16th Birthday Boy
Communication was great. Once they learned the computer was a 16th birthday present for our son, they rushed production to get it here on time. Computer arrived 2 days before his birthday. He will have years of fun gaming. He also plans to use it for education as he wants to be an architect or architectural engineer.
Ghosted me after cancelling my order
Company gave out 10 gift cards that I used to purchase a PC, and then stated they weren't intended to be used in that way. When I requested to use one of them on peripherals instead, they ghosted me entirely. Generally slow customer service and not helpful in the least.

Besvarelse fra Apex Gaming PCs
I love how they give you many options
The buying experience was super easy!
The buying experience was super easy. The recommendations and continuous
Checking in and updates on the build are very helpful for beginners!
Outstanding customer service
Outstanding customer service. Promptly answered all my questions
I was relatively nervous due to a…
I was relatively nervous due to a YouTube video I’m sure most people in the gaming pc community have seen. However, that was not my experience with apex. (It also seems like some things were either embellished or misrepresented in that video). They were kind, and very informative. When I had a question I had an answer in hours regardless of the topic. When my case was discontinued at no fault of their own they communicated and we were able to add a cpu cooler to replace the price of the case. My pc is amazing and runs anything and everything. Moral of the story don’t listen to everything you see on the internet 😂 give apex a try
Loving it for now…
I havent received my pc yet but the customer service is incredibly fast and lovely, they provide a lot of help and are really understanding
I didn't like that
I didn't like that. They took my order without telling me that they didn't have parts. They gave me a promise date for shipping. And that they came and went when I called them, they told me that there was a part of back order. Well, they can't hold my order to, you know, with a part of back order without telling me in order for them not to lose the order so that p***** me off, then they tried to hold you longer, they tried to upsell you more that you don't really need. Then when I told him this, I called him on this all of a sudden, my part arrives called them and they have it out in a c outlet days
Apex PC’s are the greatest!
Apex built my pc in a relatively short time frame and delivered a quality product. The support staff was diligent about letting me know the progress of my pc, and remains available if I have any issues. Will definitely recommend them to anyone looking for a pc.
Very pleasurable.
The website made customizing a first time buyers pc very simple. An engineer reached out offering recommended upgrades. Just an overall great experience.
Sent Computer in because it wouldn't…
Sent Computer in because it wouldn't power on (Still under warranty). Gave them a different address to use to send my PC back to me and they still used the old address of when I first bought the PC. I don't even live close to that address! Very inconsiderate of them even after multiple email sent with the correct address.

Besvarelse fra Apex Gaming PCs
Customer Service is impeccable
Customer Service is impeccable! They answer any questions and help immediately throughout the entire building and shipping and set up phases.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







