purchased some LED bulbs from Any-Lamps to replace one in my bathroom that went faulty. After searching for the right replacement Any-Lamps where the only company with the right one. I received the bu... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This company stocks a vast range of lamps and fluorescent tubes and provides advice if you're not sure what you need. I have LED fluorescent tubes in my attic and the sales team told me exactly which... Se mere
Ordered some bulbs quite a while back, only belatedly found out several had been damaged in transit, no question from Any-Lamp however and replacements sent out straight away and a good will gesture f... Se mere
Yet two more of the GU5.3, 50W replacement, Warm White and wide angle bulbs (very expensive from Phillips) that I bought from Any-Lamp have failed within the guarantee period, and these were replaced... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
At Any-Lamp, we're dedicated to finding the perfect solution to your lighting requirements at the most competitive prices. We stock a huge variety of lighting products including specialist ones that you're unlikely to find elsewhere. Better still, our extensive range of LED lights and fixtures will help you reduce your energy bills.
Kontaktoplysninger
Northamptonshire, Storbritannien
- 020 3608 6378
- info@any-lamp.co.uk
- any-lamp.co.uk
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Order arrived on time and as expected
Order arrived on time and as expected. Excellent price too.
Svar kan have AI-indholdLæs mere
Poor Customer Service and Delivery
Following the response from the company, I would like to point out that the one star review is purely down to the customer service. My parcel spent two weeks going back and forwards between The Netherlands and the UK and even although I kept bringing this to your attention, all that the customer service team did was tell me what the DPD tracking said. One simple phone call to DPD and I might have got my parcel and you wouldn't have got a bad review.
Maybe if you can retrain your staff, I may try again. I still want the items but I am not going to pay high postage costs just to watch my parcel go back and forth, I can watch Wimbledon for that.
I wish I'd read the reviews before ordering. Do not expect to receive your products and customer service is lousy.
Although they have a .co.uk address and UK phone number, they are not based in the UK. They are based in the Netherlands. I don't have a problem with that, if they were actually any good at providing your purchases.
Although they say they sent my parcel, and I got DPD tracking for it, it spent a few days going through customs twice and, perhaps the label had fallen off because it then spent the next few weeks going back and forwards between the UK and The Netherlands. I contacted customer services several times but all they would tell me was that it looked like it was delayed and sent me a copy of the DPD tracking! I could see the DPD tracking, which is why I was contacting them, but they did not seem interested in trying to find out why it was not being delivered! Eventually I had to cancel the order.
This was a trial shipment as I wanted to try a few light fittings out to see if they were any good before replacing the entire store! Now looking for another supplier and will definitely be checking the reviews first!

Besvarelse fra Any-lamp
Good price and fast delivery.
Horrible service
I made an order, inputted my address and they missed half of my address off the label to the shipping company, they told me to contact the shipping company after they have collected it. It hadn't even left the warehouse but they wouldn't change it. Customer service was horrendous and extremely poor, it was also shipped from outside the UK when the site is a .co.uk company. I had to spend 2 days trying to change the shipping address withe the courier but instead I had to wait all day at an address that wasn't mine and stop the driver, this cost me two days wages and yet again Customer service team were terrible, never use them again, poor service, took along time to arrive and I could get better service and price in the UK.
No it wasn't taken direct from the order, thats the whole point. I've got email confirmation stating my address, then email confirmation for the shipping address which was different. I can post the exact emails if you like?
Yes. I did intercept the parcel courier on the road not at my address because you put the wrong one on it, also when I complained you agreed and told me to contact the delivery company! Horrible customer service

Besvarelse fra Any-lamp
Great price and swift delivery,
I will never order again
It was an extremely poor service and wouldn't use this company again. Put my order in and they completely changed my address and left half of the address from the shipping address. I told customer service before it was shipped and they wouldn't change it, they said If it doesn't get delivered it will be sent back.
I explained it won't be delivered it's the wrong address and second I got told to try and change it myself with the parcel currier.
I told them before it was shipped, when it was shipped and even asked how can they miss half the address off, customer service was a horrendous experience and didn't want to help.
Eventually I personally contacted the parcel company and changed the address and it was never confirmed so I had to wait on my near by road for them to see if they came close. I did track them down, but it was a very poor service from start to finish. Never again.
My address I put on the order was correct, your company changed it and didn't write the proper address to the shipping company,

Besvarelse fra Any-lamp
Very good
Very good, fast delivery and replaced some bulbs under warranty without a quibble.
The bulbs arrived safely and all worked.
Package went to Denmark
Any-lamp.co.uk have some difficult to find stuff listed but don't make it obvious HQ and their warehouse in Eindhoven.
That's OK, would prefer it was more upfront about business location, but waited a week and check tracking with DPD that shows packet in wrong country.
Don't usually bother with trustpilot but have to take that rating down a bit as any-lamp.co.uk website promises better experience.
update 1 Paul/Sean at Any-lamp.co.uk quick to respond and friendly, hope to get delivery mishap sorted!
Update 2 any-lamp may have got the packet redirected but not to Scotland, its spent past 4 days moving around dutch countryside. Their advice is to refuse the package for full refund if it arrives.

Besvarelse fra Any-lamp
The delivery charges are excessive : See example
The delivery charges are excessive. On an item costing £14 the original delivery charge was approx £10. To return the goods for credit . the charge was £13.00. Refund is advised at £14.00. If I hadn`t bought anything from you,
Total expenditure = £14 + £10 del. + £13 return postage equals = £37.00
Total refund = £14.00
Total loss = £23 ie I would be £23 better off if I had avoided purchasing anything from you.
Definitely not user friendly!!

Besvarelse fra Any-lamp
great selection of lamps available
great selection of lamps available. ata reasonable price
Update to ‘No settlement of…
This is an update to ‘No settlement of Approved Warranty Claim’
The outstanding Warranty Claim has been settled at last.
The claim was made on the16th April 2025 and approved for payment on the 23rd April 2025 but payment never happened.
It has taken numerous emails, phone calls, Citizen’s Advice Notification of Breach of Contract as well as a negative review on Trustpilot before the refund was forthcoming on the 19th May 2025
This is not an isolated case judging by some of the reviews I have read. Any-lamp have a problem in making refunds of any sort and I for one will be not be dealing with this company again.
Be Warned!!!!!

Besvarelse fra Any-lamp
Great inventory of products.
No problems with ordering and delivery.
easy to find what you need at a fair…
easy to find what you need at a fair price and fast delivery
Fast service which was great.
Great prices
Very good price for genuine SOX lamps made at Hamilton before they stopped lamp production in 2019!
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