Anniecloth Anmeldelser 

3.503
•
TrustScore 3.5 ud af 5

3,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Kakovostna oblačila, ustrezajo opisu in slikam, primerna cena, pomoč strankam, edino prejem naročenega blaga, bi lahko bilo malo hitreje. Velikokrat sem že naročila oblačila in vedno zadovoljna. Annie... Se mere

Bedømt til 4 ud af 5 stjerner

Nice selection at good prices. Well made clothing. One item I purchased was as described, but the picture was misleading. I thought the lacket would be longer based on the picture, but it was hip l... Se mere

Bedømt til 1 ud af 5 stjerner

Order received 1 month later is Not as described item.. Unbelievable I ordered a 45 dollar fair isle sweater and it’s made of SWEATSHIRT material!!! Something you would see on a nursing home patient!!... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

The picture of the item makes it look like there's gold metallic veins running thru the material, looks all sparkly shiny, just what my friend would love. But upon receiving the package, there's no sp... Se mere

Virksomhedsoplysninger

  1. Shopping og mode

Oplysningerne kommer fra forskellige eksterne kilder

Explore Annie Cloth's unique collection of women clothing, accessories, find the hottest and fashionable essentials. Our women's clothing is trendy, chic and casual, including dresses, bikinis, blouses, skirts, accessories, petites, plus sizes and more...


Kontaktoplysninger

3,3

Middel

TrustScore 3.5 ud af 5

4 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,3

Alle anmeldelser

(3.503)

3 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Horrible experience with Anniecloth

Horrible experience with Anniecloth! They charged my credit card and never delivered my order. After finally figuring out how to contact them via chat (company in based in China), I was told they hadn’t even sent it yet. In fact they still had to make it🤬!! They never even bothered to update me!

15. oktober 2024
Uopfordret anmeldelse
Anniecloth-logo

Besvarelse fra Anniecloth

Dear Customer,

Thank you for letting us know about the issue regarding your recent order. We apologize for any confusion or inconvenience this has caused you.

Please be assured that we take your concerns seriously and are committed to resolving this matter. While you may have lost confidence in our process, we want to make things right.

Each customer is important to us, we do hope that the problem can be solved in a way that is satisfactory to you.

Some items are super hot sale item and we need a little long time to process in bulk. Once your item(s) is dispatched from our warehouse, you’ll receive a tracking email from us.

We will consider increasing the inventory of products and improving the efficiency of our logistics colleagues so that the products can be shipped as soon as possible.

We are sorry that I cannot find any orders under your name. Please confirm if you made a purchase with us. Could you please provide us with your order number or email so we can verify it?

Again, thank you for reaching out to us on Trustpilot. If you need any assistance, please feel free to reach out to us via email at service@anniecloth.com. We will respond within 24 hours.

Kind regards,
Timmy
ANNIECLOTH

Bedømt til 1 ud af 5 stjerner

I will give Annie Cloth a zero!!

I will give Annie Cloth a zero!!! I purchased a shirt that was advertised to be 100% cotton on their website. When I received it I noticed the poor quality of the material and then the tag reads Polyester. the shirt is 100 percent polyester. Then I followed the instructions to return it and their website page is defective! it does not let me process the return! Annie Cloth is a total Scam!! stay away.

4. oktober 2024
Uopfordret anmeldelse
Anniecloth-logo

Besvarelse fra Anniecloth

Dear Customer,

Thank you for letting us know about the issue regarding your recent order. We apologize for any confusion or inconvenience this has caused you.

Please be assured that we take your concerns seriously and are committed to resolving this matter. While you may have lost confidence in our process, we want to make things right.

Each customer is important to us, we do hope that the problem can be solved in a way that is satisfactory to you.

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.

Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~

If the quality of the product you received is inconsistent with the description on the website and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.

We are committed to providing our customers with a hassle-free returns process.

Upon checking, we didn't receive your return request of this order before.

If you need to return, you may check our return policy and how to return via https://anniecloth.com/information/return-refund-policy

If the return process does not work. You can contact our customer service team and explain the situation in detail, including the reason for requesting return and any relevant order.


Again, thank you for reaching out to us on Trustpilot. If you need any assistance, please feel free to reach out to us via email at service@anniecloth.com. We will respond within 24 hours.

Kind regards,
Timmy
ANNIECLOTH

Bedømt til 4 ud af 5 stjerner

sizing

I love the clothes but will have to experiment with the sizing

7. august 2024
Uopfordret anmeldelse
Anniecloth-logo

Besvarelse fra Anniecloth

Dear Customer,

Thank you for reaching out to us! We’re delighted to hear that you love the clothes.

We understand that getting the perfect fit can sometimes be a bit of a process. To help with sizing, we recommend checking our detailed size guide available on our website, which provides measurements for each size. If you’re still unsure, please feel free to reach out to us with any specific questions or concerns about the fit, and we’ll be more than happy to assist you.

We understand that sizing can be a tricky issue, and we strive to provide accurate measurements and sizing information to help our customers choose the right fit.

If you need additional assistance, please feel free to contact us by email at service@anniecloth.com, we will reply to you within 24 hours.

Best regard,
Ashley
ANNIECLOTH

Bedømt til 1 ud af 5 stjerner

My husband ordered me some clothes a…

My husband ordered me some clothes a while back exactly $135 worth just beware of these clothes the sizes are sooooo off nothing fits at all and the quality is terrible the material is extremely cheap The company makes is so hard to return any thing when I tried I didn’t understand all the steps so I got so frustrated I just forgot about it so frustrating never again don’t order from them terrible experience all the way around

17. april 2024
Uopfordret anmeldelse
Anniecloth-logo

Besvarelse fra Anniecloth

Dear Customer,

Thank you for bringing the issue to our attention. We sincerely apologize for any confusion or inconvenience caused.

Unfortunately we are not able to find any order with your user name. It seems that you left almost the same review in Feburary, at that time you said the order worth $165. May we know exactly how much it is?
We were never informed of your order number since then.
Could you please send us the order number or the buyer's email address so that we can check for you?

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
Please note we do not use standard size. Every item has its own size chart. Some of the items has smaller measurements than standard size, and some larger.
We recommend you use "Size Guide" to better determine your ideal size, because sizing varies between our items.

If the product does not meet your expectation, you can contact us or submit return request in order's detail page. There's no difficulties in return process.

Items can be returned within 30 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear).
For the return policy, you can check it here: https://anniecloth.com/information/return-refund-policy

To improve customer shopping experience, we now have return warehouses located in the United Kingdom, Germany, France, Canada, Australia, and the United States.
For customers in USA, we provide prepaid label for customer to return easily.

If you need help with return, or that you are not satisfied with the current reply, please feel free to send your order number to us by chat for quick response or by email at service@anniecloth.com. By email we will reply to you within 24 hours.

Again, thank you for reaching out to us on Trustpilot. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding. We believe that our company will make better progress due to valuable customers like you.

Best regard,
Louisa
ANNIECLOTH

Bedømt til 3 ud af 5 stjerner

Love the clothes

Love the clothes. The sizes are way off! According to your size chart and measurements I would wear a 4XL. I typically wear a large or XL.

18. juli 2024
Uopfordret anmeldelse
Anniecloth-logo

Besvarelse fra Anniecloth

Dear Customer,

Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by size.

Please note we do not use standard size. Every item has its own size chart. Some of the items has smaller measurements than standard size, and some larger.

We recommend you use "Size Guide" to better determine your ideal size, because sizing varies between our items.
"Size Guide" with detailed product measurements is included on each product page. As a note, these are measurements for item itself. You can compare these measurements to similar pieces you already own.

Be sure to check the measurements provided online for each item advertised as comparing them to yours to insure a better fit.

If you need any assistance after receiving the product, please feel free to contact us by chat for quick response or by email at service@anniecloth.com. By email we will reply to you within 24 hours.

Again, thank you for reaching out to us on Trustpilot. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
Best regard,
Louisa
ANNIECLOTH

Bedømt til 3 ud af 5 stjerner

I loved the sale prices

I loved the sale prices! But, your website did not allow me to check out and I had to make my order over the phone. That was somewhat inconvenient.

26. juni 2024
Uopfordret anmeldelse
Anniecloth-logo

Besvarelse fra Anniecloth

Dear Customer,

Thank you for bringing the issue to our attention. We sincerely apologize for any confusion or inconvenience caused by ordering.

It seems that our website is working fine. If possible, please send a screenshot of the error message to us so that we can check for you.

Please follow the Ordering Steps: Login to our website (recommended) - choose size - choose color - Add to cart - View cart - select the items you want to order - add code if eligible - Checkout - change shipping address - choose shipping method - CHOOSE PAYMENT METHOD - CHECKOUT - complete the payment

If you need any assistance, please feel free to contact us by chat for quick response or by email at service@anniecloth.com. By email we will reply to you within 24 hours.

Again, thank you for reaching out to us on Trustpilot. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
Best regard,
Louisa
ANNIECLOTH

Bedømt til 1 ud af 5 stjerner

Only got half of my order-Never heard…

Only got half of my order-Never heard anything about the other piece.

9. maj 2024
Uopfordret anmeldelse
Anniecloth-logo

Besvarelse fra Anniecloth

Dear Customer,

Thank you for bringing the issue regarding your order to our attention. We sincerely apologize for any confusion or inconvenience caused by shipping time.

We are deeply sorry for making you wait so long. Due to the high season, the stock changes rapidly. We will do our best to improve the stock alert system.

Regarding this issue, our representative have sent an email to you and discuss about a better solution, please check your inbox and spambox later, and reply to us by email. Your patience and understanding is highly appreciated.

If you need any assistance, please feel free to contact us by chat for quick response or by email at service@anniecloth.com. By email we will reply to you within 24 hours.

Again, thank you for reaching out to us on Trustpilot. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
Best regard,
Louisa
ANNIECLOTH

Bedømt til 1 ud af 5 stjerner

terrible service! Where is my order ????

Ordred on 5/10/2024 and have not recieved a tracking number ! All means to try to track my order on the web site does not work! I've tried to get help 4 times from they web site but everything you click does not work! might be a scam website!

21. april 2024
Uopfordret anmeldelse
Anniecloth-logo

Besvarelse fra Anniecloth

Dear Customer,

Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.

Please note that we are a legitimate company.

We apologize for any inconvenience caused by not receiving the shipment notification.
Please note that after your product has been shipped, our system will automatically send a shipment notification to the email address provided at the time of purchase. This email will contain important information about your order or product, such as the shipping date and estimated delivery time.

You can log in to check your order list, or track your order by email address and order number at this website : https://anniecloth.com/order-query

We are sorry to hear that you could not get in touch with us. May I know how did you try to contact us?
You can write email to service@anniecloth.com or create a service ticket at https://anniecloth.com/contact-us
You can also click on the earphone icon at the lower right of our website to start a chat conversation. Or got to contact-us page, choose option OTHER-OTHER to find out the chat enter button.

Regarding this issue, our representative have sent an email to you with all the tracking numbers, please check your inbox and spambox later. Your patience and understanding is highly appreciated.

Again, thank you for reaching out to us on Trustpilot. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.

Best regard,
Louisa
ANNIECLOTH

Bedømt til 4 ud af 5 stjerner

At checkout

At checkout, the box to get to (Spin to Win) was annoying. Working from my iPhone it seemed to locate itself where I needed to select.
Loose it or make it behave.

18. april 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere