Efficient and prompt service, no problems whatsoever. My films were processed with no issues other than perhaps being a little over developed, the negs are a tad dense - but I am being a bit "picky".... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had an issue with shipping where there was a real risk that Royal Mail lost / couldn’t get me my order in time for a trip - customer services were super helpful and understanding - the advisor p... Se mere
Virksomheden har svaret
Always great products & competitive pricing. App is really good and allows you to filter by what's in stock. Wonderpoints are a fab idea as is Club AW, which brings loads of benefits. Added bonus is t... Se mere
Virksomheden har svaret
Can't fault the staff! I had a small issue with my last order, partly down to my own misunderstanding, and Oliver sorted it out quickly and satisfactorily. Very happy with the service received.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Started by Paul and Mary in 2018, Analogue Wonderland has grown to be a leading online retailer and photo lab for photographic film: we exist to make film photography fun and accessible for everyone! We stock over 200 different films, so there's always lots for analogue photographers to explore, and we support the small independent film manufacturers who are working hard for the future of the industry. We are still a small family-run business, operating from our Buckinghamshire base, so your feedback and reviews are invaluable to help us understand and improve our service!
Kontaktoplysninger
Unit 12 Treadaway Technical Centre, HP10 9RS, Loudwater, Storbritannien
- 01494 325970
- help@analoguewonderland.co.uk
- analoguewonderland.co.uk
4,8
Fremragende
7 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 51 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
All went as planned all good.
9. september 2026
Besvarelse fra Analogue Wonderland
Great to hear it Martyn! Thanks for the lovely review!
prompt service
4. september 2026
Besvarelse fra Analogue Wonderland
That's what we aim for! Thanks for the review!
Fast
Fast, reliable and friendly service that give nice and frequent updates on your order, aswell. I was and still am very pleased with my digital photos and prints, they were everything I had asked for and amazing quality for a real decent price. I will most definitely use again in the future, thank you!
3. september 2026
Besvarelse fra Analogue Wonderland
Hi Malayna! I'm so glad to hear that, you deserve the best photos!
Besvarelse fra Analogue Wonderland
That's what we're going for Tracey! Thanks a million for the review!
Quick delivery, a prepaid label and a cool sticker.
Quick delivery, a prepaid label and a handy box with which to return film for processing, and a cool sticker. What's not to like?
3. september 2026
Besvarelse fra Analogue Wonderland
I appreciate you, fellow sticker lover. You are seen and you are valued!!! Thanks so much for the review!
Fair price
Fair price, quick delivery and helpful information on the website about the film I am buying.
1. september 2026
Besvarelse fra Analogue Wonderland
Hi Adam! We're glad the website had everything you needed - if there's ever anything else we can advise on, never hesitate to send us an email! We've got a few lifetimes worth of experience between our team and we're all ready to help you take the best photos you can!
Found what i needed at a good price and…
Found what i needed at a good price and it arrived quickly.
2. september 2026
Besvarelse fra Analogue Wonderland
Hi Sarah! Thanks so much for the feedback - our warehouse will be happy to know they're smashing it!
Good communication
Good communication, used them a few times now & will continue to do so.
2. september 2026
Besvarelse fra Analogue Wonderland
If your film shop ain't broke don't... buy from amazon? Yeah we'll go with that. Thanks so much for the review John!
Besvarelse fra Analogue Wonderland
Aw Rich, thanks so much! We're lucky we have such great customers!
Ideal online shopping for all analogue…
Ideal online shopping for all analogue photography needs. Helpful and very efficient service. Good pricing too.
3. september 2026
Besvarelse fra Analogue Wonderland
Hi Ronald! Thanks very much for the review - we love to make sure you can get everything you need in the same place!
Results excellent quality, just a little slow.
Results - Great. Comms - Great. Excellent customer service. I just hope they can upscale to shorten turnaround times a little more. Keep up the good work guys.
4. september 2026
Besvarelse fra Analogue Wonderland
Hi Marcus! Thanks so much for leaving a review, we're working hard on our turnaround time. Next time you place an order we'll be sure to earn that 5th star!
Order arrived promptly
Order arrived promptly. It is a present so neither film has been used yet.
4. september 2026
Besvarelse fra Analogue Wonderland
Hi James! Thanks so much for your order! I've got a pro-tip to share with you for the next present you happen to purchase: Always send us an email to let us know if it's for a birthday, some customers have been known to get special treats when they do!
ok, but worth looking around
ok, i would say the service has gone downhill a bit now. I think the service for price is now unacceptably slow. I submitted some film on 6th August. They have scanned my negs which arnt good enough quality to use for anything my negs havent been returned yet (i scan my Negs at home)
6. august 2026
Uopfordret anmeldelse
Besvarelse fra Analogue Wonderland
HI Paul,
We're really sorry about the time it's taken to get your scans back to you, we have had some significant delays. If you're unhappy with the quality of the scans - we'd love to have a chat to discuss what we can do to improve your experience with us.
We're going to email you shortly to follow up - keep an eye on your inbox!
processing paid, fim sent nothing back after 1 months avoid
Film procession was ordered on the 9th of August
other than a few emails re longer processing times nothing
one month later still nothing received. Is the company a fraud or gone bust?
9. august 2026
Uopfordret anmeldelse
Besvarelse fra Analogue Wonderland
Hi There,
I've had a look into what i think is your order and it looks like your scans were uploaded 12 days after we received your film. If you'd like to give me a call to discuss how you can access your scans - please do so on 01494 325970
Excellent and sympathetic service from…
Excellent and sympathetic service from Hakeem in tracking down and redirecting a package that had mistakenly been sent to the wrong address. Situation resolved with good grace and humour. Full marks, AW.
7. september 2026
Uopfordret anmeldelse
Besvarelse fra Analogue Wonderland
Aww man i don't know what to say! Thank you so much - I'm really glad we could get that sorted for you!
Fast shipping and great customer service!
Analogue went above and beyond by sending my package the next day right when I needed it. I did have to pay a delivery fee, but it was absolutely worth it for the speed. They were also incredibly prompt at replying to all of my emails. Highly recommended!
3. september 2026
Besvarelse fra Analogue Wonderland
HI Paige, thanks so much for the review!
That's absolutely what we're here for - those last minute upgrades make all the difference when there's an important shoot or holiday the next day!
We're really glad we got that out to you in time!
Besvarelse fra Analogue Wonderland
Hi Michelle! Thanks so much for saying so, I'm super glad you were pleased with your order!
Always fantastic products and service
Always fantastic products and service, and great range of products with member club discounts. 5/5 recommend!
28. august 2026
Besvarelse fra Analogue Wonderland
Thanks so much for the review! I'm glad you're making the most of those Club AW discounts!
Always great products & competitive…
Always great products & competitive pricing. App is really good and allows you to filter by what's in stock. Wonderpoints are a fab idea as is Club AW, which brings loads of benefits. Added bonus is that you can request old film cartridges for reloading via an order note and they'll pop some in the box for you. This is great if you use bulk film and load your own. Packaging is also excellent and fully reusable/recycleable.
24. august 2026
Besvarelse fra Analogue Wonderland
Hi Rob! Sometimes its the little things that make all the difference! We're really proud of our green packaging - and the steps we take to keep film accessible. Thanks so much for your order and review!
Besvarelse fra Analogue Wonderland
I hope you enjoy! We look forward to developing them for you! (potentially)
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