Amwell Anmeldelser 

2.231
TrustScore 1.5 ud af 5

1,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Called up and had symptoms of UTI and told to nurse practitioner. Did she send me for testing. Did she send out prescriptions, NO. TOLD her I had UTI a year ago, same symptoms . Did nurse practitio... Se mere

Bedømt til 1 ud af 5 stjerner

Robbery. Couldn't do anything except tell me what I already knew, and charged me for a three minute video chat with someone who probably isn't even a doctor. Would not recommend... O out of 10

Bedømt til 1 ud af 5 stjerner

Your on line patient info system is user unfriendly. I could not delete a credit card when I needed to change payment modes. Your insurance options listed do not match the plans you accept. Your couns... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Their website says they treat UTIs via Telehealth, when seen by the Dr, for all of 5 minutes, the Doctor said she couldn't treat UTIs over Telehealth, after they charged us for the visit. They won't... Se mere

Virksomhedsoplysninger

  1. Sundhed og medicin

Oplysningerne kommer fra forskellige eksterne kilder

Amwell makes it easy for you to talk to providers, immediately, from home. You don't need to call ahead or wait for a provider - simply log on or call.


Kontaktoplysninger

1,4

Dårlig

TrustScore 1.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,4

Alle anmeldelser

(2.231)

22 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Amwell does not prescribe Suboxone

Amwell does not prescribe Suboxone, even though I specifically asked if they did, and they told me yes. They did refund my money quickly

6. december 2020
Uopfordret anmeldelse
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Besvarelse fra Amwell

Hi Heather. Thank you for this very useful feedback. I will be sure to communicate all of these points to the team.

Bedømt til 1 ud af 5 stjerner

Tried to make an appointment by phone

Tried to make an appointment by phone, still waiting. Co payment for a dermatologist $79 before insurance. This service was supposed to be cheaper than in person but it is not. This is a reap off.

30. november 2020
Uopfordret anmeldelse
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Besvarelse fra Amwell

Hi there, I'm sorry to hear about your negative experience. If you ended up hanging up, please let us know by contacting us at lho@livehealthonline.com with the name and email associated with the account, along with the issue/request for a refund. Thanks in advance for your patience and take care.

Bedømt til 1 ud af 5 stjerner

AmWell HR is unethical

AMwell hiring process was pretty unethical. They sign you up and give you a welcome letter and then have you do all their online training approximately 30 hours of on-site training. After they hire all the candidates they send out a letter that they had unfortunately hired too many nurse practitioners or PAs or didn’t anticipate the COVID-19 situation to be what it was. When you asked to get paid for that 30 hours of training they deny that they have to pay you the 30 hours of training. Highly illegal to do to people in Washington state. Don’t waste your time! Move forward and find an ethical employer. FYI they will not send you full-time work. You would possibly get 1 to 2 patients a day. Their platform and training as a bunch of malarkey. Go online and read other reviews about being hired by this company. Don’t use their website to find the reviews look at other websites

29. oktober 2020
Uopfordret anmeldelse
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Besvarelse fra Amwell

Hi Shari, thanks for this important feedback. Can you please share these details and any others by contacting us at social.media@amwell.com? We would be interested in hearing more of your input and sharing it with our internal teams. Thanks again and take good care.

Bedømt til 1 ud af 5 stjerner

Inconsistent service and incompetent…

Inconsistent service and incompetent doctors. One day you call and the doctor is helpful and willing to do his job, next time you get Utubaba from the middle east making a thousand excuses as to why he needs to prescribe otc medication instead of actual medication, doesn’t even understand you and his personal phone is ringing. Don’t use this service, it’s a waste of money.

28. oktober 2020
Uopfordret anmeldelse
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Besvarelse fra Amwell

Hi Zoe, we're so sorry to hear about your negative experience. If you were unsatisfied with your visit, please contact us at social.media@amwell.com with the name and email associated with the account, along with the primary issue/request. Thank you and take good care.

Bedømt til 2 ud af 5 stjerner

difficult to deal with customer service

way too many people in customer service. do I really need to talk to this many people

28. oktober 2020
Uopfordret anmeldelse
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Besvarelse fra Amwell

Hi Michael, we're so sorry to hear about your negative experience. If you're still waiting on your prescription, please contact us at social.media@amwell.com with the name and email associated with the account, along with the primary issue/request. Thank you and take good care.

Bedømt til 5 ud af 5 stjerner

Easy quick safe and better than urgent Care

Easy quick safe and better than urgent
Care! I love it for those in between
Insurance coverage times and it’s
Soo convenient when you don’t feel
Your best

27. oktober 2020
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Besvarelse fra Amwell

Michelle, this is so great to hear! Thank you for sharing!

Bedømt til 5 ud af 5 stjerner

Great experience!

The video appointment was very easy to access. I could hear and see the physician with no trouble, and everything was quickly taken care of. It was very nice to be able to do it from home.

27. oktober 2020
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Besvarelse fra Amwell

This is great news! Thanks for the awesome review!

Bedømt til 5 ud af 5 stjerner

Easy way to see the doctor

Easy way to see the doctor.
Amwell is a great way to get a diagnosis and treatment quickly and privately without leaving your home.

26. oktober 2020
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Besvarelse fra Amwell

Christine, this is what we love to hear! Thanks for the great review!

Bedømt til 5 ud af 5 stjerner

I loved

Good servicios

26. oktober 2020
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Besvarelse fra Amwell

Awesome to hear, Ivette! Thanks for the great review!

Bedømt til 5 ud af 5 stjerner

It was Saturday..my Doctor is not in...

It was Saturday; I realized that overnight the vertigo had crept in with a vengeance. I didn't have any of the medication I needed from the last time I had this silly thing...So I remembered I could use Amwell; got my phone out, and got a Doctor quite quickly. I explained what I needed and why the OTC really didn't work well. She checked the types of medications I was on and told me that she would send a Prescription to my Pharmacy within the next few minutes. This was done expediently and easily. I appreciate the ease and availability of this service.

26. oktober 2020
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Besvarelse fra Amwell

Linda, this is what we love to hear! Thanks for the awesome review!

Bedømt til 3 ud af 5 stjerner

The doctor forgot my appointment twice

The doctor forgot my appointment twice. The second time, I never heard back from my message to her. I guess I'm supposed to find a new therapist?

26. oktober 2020
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Besvarelse fra Amwell

Hi there, we are so sorry to hear about your negative experience. Would you mind contacting us at social.media@amwell.com with the name and email associated with the account, along with the name of the therapist? We will look into this person. We're sorry again and take good care.

Bedømt til 5 ud af 5 stjerner

I LOVE Amwell

I LOVE Amwell. I could feel a cold sore coming on, so I called and within minutes I was able to talk to a doctor. He sent a prescription in for me.

26. oktober 2020
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Besvarelse fra Amwell

Vicky Jean, this is what we love to hear! We're so happy to hear you had such a positive experience!

Bedømt til 5 ud af 5 stjerner

Doc was awesome!

I went on Amwell looking for a quick fix for my eczema thinking that I knew exactly what I wanted. I’ve had eczema basically since I was born and have previously treated it what seems like a million times, always the same way, but the doctor on amwell that I got a same day telehealth appointment with took the time to listen to my concerns and inevitably end up addressing them better than I could have asked. His treatment suggestion cleared up my eczema on my face and eyes within days of treatment and before the wedding I was standing up in! He also made himself available to contact if I ended up not being happy with the treatment he prescribed. Shoutout to Dr. Marc Serota for being a great physician and a help to me and my face!

25. oktober 2020
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Besvarelse fra Amwell

Gabriela, we're so happy to hear you had a positive experience with Dr. Serota! Thanks for the great review!

Bedømt til 5 ud af 5 stjerner

It is very convenient and helpful to be…

It is very convenient and helpful to be able to talk to a doctor face to face from your home and quickly get a prescription called into your pharmacy. We are very thankful for this service which is free with our health insurance.

25. oktober 2020
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Besvarelse fra Amwell

This is what we love to hear :). Thanks for the great review!

Bedømt til 5 ud af 5 stjerner

Service was very easy

Service was very easy and doctor took the time to understand everything. With Covid this was so reassuring!!

25. oktober 2020
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Besvarelse fra Amwell

Lisa, we love hearing this! Thanks for the awesome review!

Bedømt til 2 ud af 5 stjerner

OTC meds ?

After the appointment, only "over the counter" meds were given ? Not any prescribed RX. Could have just drove to the local CVS and not made the call. One was a anti-itch cream, which I know there's a higher strength version available by prescription. So what was that all about.

25. oktober 2020
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Besvarelse fra Amwell

Hi there, we're so sorry to hear about your negative experience. To request a refund, please contact us at social.media@amwell.com with the name and email associated with the account, along with the primary issue/request. Thank you and take good care.

Bedømt til 1 ud af 5 stjerner

Your on line patient info system is…Am not-so Well!!

Your on line patient info system is user unfriendly. I could not delete a credit card when I needed to change payment modes. Your insurance options listed do not match the plans you accept. Your counselors are not knowledgeable on how to assist new patients with payment processing questions. Your main phone number pops up on the counselor contacts page, so it is difficult to directly reach the person to set up a first appointment. I will never use AmWell ever again.

25. oktober 2020
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Besvarelse fra Amwell

Hi Beck, we're sorry to hear about your negative experience. If you weren't satisfied with your visit, please contact us at social.media@amwell.com with the name and email associated with the account, along with the primary issue/request. Thank you and take good care.

Bedømt til 5 ud af 5 stjerner

Fast service

Fast service, friendly doctor. Will use them again!

25. oktober 2020
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Besvarelse fra Amwell

Hi Naggie, we love hearing this! Thanks for the great review!

Bedømt til 5 ud af 5 stjerner

Highly impressed with therapist

I am impressed with the therapist that I am seeing through AmWell. She has been helping me a great deal. I look forward to our meetings and appreciate the quality and effectiveness of homework assigned. She is well versed in PTSD and depression. I am grateful to have found her.
Technologically I think that AmWell needs some improving. Despite my internet connection speed being high (99Mbps) the therapist and I can only use the video connection for 15 minutes or so before the sound and picture are out of sync. We then have to resort to phone only which the therapist does not prefer and I agree with her.
More often than not, the therapist that I use is not listed on AmWell's site. She has notified AmWell but it does not appear to be corrected several weeks later.
Thank you for having great providers. I highly recommend AmWell!

25. oktober 2020
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Besvarelse fra Amwell

Wow, this is wonderful to hear! We're so happy you had a positive therapy experience!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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