Amwell Anmeldelser 

2.231
TrustScore 1.5 ud af 5

1,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Called up and had symptoms of UTI and told to nurse practitioner. Did she send me for testing. Did she send out prescriptions, NO. TOLD her I had UTI a year ago, same symptoms . Did nurse practitio... Se mere

Bedømt til 1 ud af 5 stjerner

Robbery. Couldn't do anything except tell me what I already knew, and charged me for a three minute video chat with someone who probably isn't even a doctor. Would not recommend... O out of 10

Bedømt til 1 ud af 5 stjerner

Your on line patient info system is user unfriendly. I could not delete a credit card when I needed to change payment modes. Your insurance options listed do not match the plans you accept. Your couns... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Their website says they treat UTIs via Telehealth, when seen by the Dr, for all of 5 minutes, the Doctor said she couldn't treat UTIs over Telehealth, after they charged us for the visit. They won't... Se mere

Virksomhedsoplysninger

  1. Sundhed og medicin

Oplysningerne kommer fra forskellige eksterne kilder

Amwell makes it easy for you to talk to providers, immediately, from home. You don't need to call ahead or wait for a provider - simply log on or call.


Kontaktoplysninger

1,4

Dårlig

TrustScore 1.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,4

Alle anmeldelser

(2.231)

22 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

hit or miss

Amwell is wonderful when it works, but the app is hit or miss, and I have found it less stressful to discontinue my counseling altogether rather than gamble if my appointment will be randomly cancelled or cut off with no ability to contact my counselor afterwards. So frustrating. And don't count on Amwell customer service to follow up on any emails alerting them to the situation. It's too bad, since it's so promising.

21. oktober 2020
Uopfordret anmeldelse
Amwell-logo

Besvarelse fra Amwell

Hi Michael, thanks for this feedback and we understand your frustration. We've been working to fix any glitches with the app and will continue to do so. Your feedback is valuable to us, and I'll pass this on to our support team. Take good care.

Bedømt til 5 ud af 5 stjerner

I wouldn't hesitate to use Amwell again!

Such a great service in these uncertain times! I am immune compromised and to be able to speak to a doctor and have her actually look down my throat and ask what my symptoms were without having to go out of my door was absolutely amazing.

20. oktober 2020
Amwell-logo

Besvarelse fra Amwell

This is so great to hear! Thank you for the awesome review!

Bedømt til 2 ud af 5 stjerner

The price of a doctor visit has gone…

The price of a doctor visit has gone up. I have medicare and a supplement insurance which Amwell does not accept. The visit price was up to $269. I will not be using your services again.

20. oktober 2020
Amwell-logo

Besvarelse fra Amwell

Hi Joyce, we're sorry to hear about your negative experience. If you weren't satisfied with your visit, please contact us at social.media@amwell.com with the name and email associated with the account, along with the primary issue/request. Thank you and take good care.

Bedømt til 5 ud af 5 stjerner

We had a wonderful doctor who was very…

We had a wonderful doctor who was very thorough and kind. She made my daughter and me feel very comfortable. We will definitely use again!

20. oktober 2020
Amwell-logo

Besvarelse fra Amwell

Julie, thank you for the great review! We're so happy to hear you and your daughter had a positive experience.

Bedømt til 5 ud af 5 stjerner

Quick but thorough

I was helped quickly and the doctor answered all of my questions. I felt she took the necessary time to ask me questions about my condition to make sure I didn't have something other than what I suspected.

20. oktober 2020
Amwell-logo

Besvarelse fra Amwell

Patty, this is exactly the kind of feedback we like hearing. Thank you very much for the great review!

Bedømt til 5 ud af 5 stjerner

Very professional wry professional

Very professional, and understanding of situation being a travel tech so unable to get my medications in my home state so refilled me fo three months. Made my life so much easier thank you so much!

20. oktober 2020
Amwell-logo

Besvarelse fra Amwell

This is wonderful feedback! Thank you for the great review!

Bedømt til 5 ud af 5 stjerner

The provider was a great

The provider was a great, listened to my concerns and offered great guidance.

20. oktober 2020
Amwell-logo

Besvarelse fra Amwell

Amber, we love hearing this! Thanks for the review!

Bedømt til 3 ud af 5 stjerner

Need More Choices

I enjoy using the app, it makes my life a lot easier! I wish there were more choices of therapists though. None of the three that are available have experience in what I need.

20. oktober 2020
Amwell-logo

Besvarelse fra Amwell

Hi there, this is helpful feedback! We're currently working on building more therapy options into our services. We're happy to hear you enjoyed using the app. Tune back in soon for more options!

Bedømt til 5 ud af 5 stjerner

Quick

Quick
Great job!

20. oktober 2020
Amwell-logo

Besvarelse fra Amwell

This is awesome, thanks for sharing!

Bedømt til 5 ud af 5 stjerner

Very easy to use once I got the…

Very easy to use once I got the settings to accept my insurance. On my first login I got the message that the visit was going to cost $79 so I exited until I found a friend that explained how/where to put in the service key for our insurance plan.

20. oktober 2020
Amwell-logo

Besvarelse fra Amwell

Bess, this is great feedback! Thanks for the awesome review!

Bedømt til 5 ud af 5 stjerner

She was fast and efficient

She was fast and efficient! It was very nice to be able to go to the doctor without leaving my house.

20. oktober 2020
Amwell-logo

Besvarelse fra Amwell

Kasha, we love hearing this! Thank you for the positive review!

Bedømt til 5 ud af 5 stjerner

Excellent

Easy app (very user friendly), great doctors and service. Thanks.

20. oktober 2020
Amwell-logo

Besvarelse fra Amwell

Saira, we love hearing this! Thanks for the great review!

Bedømt til 5 ud af 5 stjerner

Amwell is a gamechanger for me!

Amwell is a gamechanger for me and healthcare. I often hesitate to consult a health care professional simply because life is too short to sacrifice a half day in a waiting room for something that might go away on its own. On my latest virtual visit, I was speaking to a physician within a couple of minutes. The diagnosis was completed, prescription transmitted, and instructions delivered in only 11 minutes!

20. oktober 2020
Amwell-logo

Besvarelse fra Amwell

Fred, thank you so much for the great review! We're happy to hear you had a positive experience with us!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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