American Book Warehouse Anmeldelser 

149
•
TrustScore 4 ud af 5

4,0

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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I have been trying to get in touch with American Book Warehouse via their online portal, phone and email. No response. On my end I can see that my order was "shipped" Oct 1, its been far too long. I'm... Se mere

Bedømt til 4 ud af 5 stjerner

Had an issue with getting a textbook delivered which was out of stock, company had some back end issues with inventory/email servers. However, customer service issued me a refund and offered me a diff... Se mere

Bedømt til 5 ud af 5 stjerner

Great customer service! I've been trying to get my hands on an indie cover that is going out of print and tried to order through American Book Warehouse. They didn't end up having the book in stock bu... Se mere

Bedømt til 5 ud af 5 stjerner

They provided a rare book in wonderful condition, and they offered the best price of this book, too! They were really nice and a “real human” on the other end of our email correspondence which I reall... Se mere

Virksomhedsoplysninger

  1. Boghandel
  2. også i
  3. Antikvarboghandel
  4. Boggrossist

Oplysningerne kommer fra forskellige eksterne kilder

American Book Warehouse – We are the number 1 place to find cheap textbooks online. Visit us to buy used textbooks, college textbooks. We focus on student needs in the United States.


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

149 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,0

Alle anmeldelser

(149)

72 anmeldelser inden for de sidste 12 måneder

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Bedømt til 4 ud af 5 stjerner

Great Customer Service!

I had an issue with the copy of the book that was sent to me. The customer service department was quick and courteous. They offered me several options and mailed out a new copy ASAP. I’m happy with the final result!

31. december 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I am a first time customer to ABW

I am a first time customer to ABW. They had a semi-rare book I've been looking for, and placed my order straight away. After a week I hadn't received my tracking email, so I emailed them to request it. Turns out, it was out of stock after all. ABW kept in communication with me from start to finish and in a very timely manner. I was offered a full refund (with a discount for a next purchase) and a sincere apology along with the option for them to source the book for me. I chose to wait and see if they would be able to still get me the book. It didn't take long, maybe a few weeks, to get the news they found my book and it was on its way with a tracking number. I did receive my book around Christmas which made it almost magical! Again, communication was consistent throughout this entire process. I never felt like I was being ignored, irrelevant or bothersome. I was treated with respect, importance and offered options. I am very impressed with the level of customer service I received, and how professional and genuinely a heart-warming human experience I was provided over the internet.
I ABSOLUTELY RECOMMEND AMERICAN BOOK WAREHOUSE FOR YOUR BOOK PURCHASES!! I am a very happy customer and look forward to continuing doing business with them again!

Re: Iodine: Why you need it, why you can't live without it by Dr. David Brownstein

6. december 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great Experience

The used book I ordered arrived on time and in great condition. I didn't recieve a tracking number; however, upon emailing customer support I was updated quickly. They then reached out to follow up verifying I had recieved my item.

16. december 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Horrible experience

Ordered a book, paid extra for faster shipping, took over a month to arrive, was ignored multiple times when I asked to send it back as the date when I needed it had passed.

1. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

THE BOOKS ARRIVED QUICKER THAN I…

THE BOOKS ARRIVED QUICKER THAN I THOUGHT THEY WOULD AND THEY ARE CLEAN AND NOT TORN OR HURT IN ANY WAY. I WILL BE CHECKING YOU OUT AADGAIN WHEN I NEED BOOKS. THANK YOU AGAIN FOR THE GOOD SERVICE AM VERY PLEASED!!!!!

25. september 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great!

Okay, so I needed a textbook for class. As most of us know, textbooks are NOT cheap :/ But, I was able to purchase my textbook from the American Book Warehouse for only a fraction of the price my school's textbook store was selling them for! Not only did I save roughly $200, I got my textbook in GREAT condition! I spoke with the Support team, and they answered all of my question clearly and in a timely manner. What's more, they were genuinely concerned with my concerns! I would recommend this site to everyone who needs good quality books for a low cost :) Happy Shopping

30. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Absolutely wonderful customer service

Absolutely wonderful customer service. I had an issue with my order because of my error. They resolved it immediately and in the most customer friendly way possible. Book I received is quality product at a great price.

16. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

So happy I found them

I was looking for an out of print book when I found American Book Warehouse on line. Not only did they have the book, listed as used, very good condition, but their price was cheaper than other sites. Service was great, and I received the book in two days. Best of all, my book was in even better condition than advertised, like new. I'll be very confident ordering from them in the future.

5. august 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Scammers making money on the "float"

I suspect that American Book Warehouse is primarily a scammer. They bill your credit card and then tell you they DO NOT have the book. They promise to "look" for another copy. Two weeks later, I checked back, and American Book Warehouse had not found one. I requested a refund. American Book Warehouse makes money on the "float" when they hold your money for a few weeks until you demand a refund for a book that I suspect never existed in the first place.

15. juli 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Be cautious when trying to purchase books from this company.

I ordered a book and the payment was excepted next day it had been cancelled. I tried ordering it twice.the second time they had raised the price 200 plus, they said the book was unavailable and they were trying to fix the problem, well 3 months later it is still on the website lowered the price. I wonder if it’s still unavailable!!! I found the book on Amazon with an affordable price with no issues.

4. april 2024
Uopfordret anmeldelse

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