Great local company with responsive and helpful staff. Callum who did the installation was efficient and friendly and helpful. Brent who came to sort some gadget connection issues went out of his wa... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Moved over to Alncom broadband last Tuesday and was very impressed by the team who got me connected. They worked hard outside then wired up the router etc. Checking all rooms to make sure I had the ri... Se mere
Virksomheden har svaret
The Alncom team have done a great job in getting us connected. They put up a new pole to bring fibre to our house. The installation team were professional, friendly and efficient. They made minimal... Se mere
Virksomheden har svaret
Had no internet at all. Spoke to Alncom who came in 30mins after speaking to them. They assessed the requirements, back to put a small duct in the back to install. All over approximately two days. S... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Alncom
Skrevet af virksomheden
Rural Broadband Experts
Existing rural broadband connections often struggle to cope with the demands of the typical modern household. At Alncom we specialise in providing ultrafast full fibre broadband to locations where other telecom providers fail. Whether you are working from home, using multiple devices or simply want reliable internet 24/7 Alncom has you covered. Signing up to Alncom is simple. Find out if we are in your area here.
Bridging the digital divide
At Alncom we believe that everyone deserves access to fast and reliable internet and we are passionate about connecting communities that have been left behind by other telecoms companies. We operate across Northumberland and beyond and are continually expanding our network to meet our customer’s needs. We work closely with local authorities, landowners and our industry partners to install full fibre broadband quickly and efficiently with minimal impact to local communities and the environment. Visit our website
Kontaktoplysninger
Alncom, NE662PF, Alnwick, Storbritannien
- 01665604816
- hello@alncom.co.uk
- alncom.co.uk
5,0
Fremragende
410 anmeldelser
Bed kunder om at skrive en anmeldelse
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Fantastic service
Got an Alncom flyer through the door so I thought I'd call them to enquire as my EE contract was about to end. Fantastic service, broadband up and running the next day, much easier to contact than EE and a local company to boot
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra Alncom
Thank you simon for your 5* review, we are so pleased we were able to connect you so quickly and look forward to providing the best service possible for you.
If you need any support in the future please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team alncom
Excellent service and customer care!
Excellent service! When reporting an issue regarding problems accessing a website, Alncom took up the problem and solved the situation promptly and efficiently. I would have no hesitation in recommending them to anyone as a top provider!
7. februar 2026
Uopfordret anmeldelse
Besvarelse fra Alncom
Thank you Mrs L Bridge for your kind words and leaving us your 5* star review.
We really appreciate your feedback with regards to the issue you were having.
Our teams will always do their utmost to solve any problems if and when they may occur and are glad that this was dealt with promptly and efficiently with a positive outcome.
We would also like to thank you for not hesitating to recommend us.
If you need us for any support in the future please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team alncom
We've been customers for almost 3 years…
We've been customers for almost 3 years now and the service from Alncom has always been outstanding. Whenever we've had a question the response is always immediate. Top service.
7. februar 2026
Uopfordret anmeldelse
Besvarelse fra Alncom
Hi Cliff, we really appreciate you taking the time to share your Alncom experience and giving us 5*'s. Our teams thrive on providing the best service possible to our valuable customers.
If you need any support in the future, please do contact us on 01665 6014 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Very good service!
Very good service. Started with a courtesy call about how the system was working, which had deteriorated a bit. Couple of days later it was all sorted by a couple of nice lads who were very knowledgeable. Very efficient!
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra Alncom
Thank you Pete, for your 5* review, we are very grateful to you for sharing your experience that you have received from our teams at Alncom.
We look forward to continuing to provide you with the best service possible.
If you need us in the future for any support please do contact us on 01665 604 816 and we will be happy to help.
Team Alncom
Broadband switch to Alncom
My contract with BT was coming up for renewal. I decided to change to Alncom partly because they offer better value packages but also their straight forward approach to pricing seems to offer an escape from the dialogue you are forced to have with the national providers to haggle them down from the first price they offer you. My next-door neighbour switched last year and gave me very positive feedback.
The switch went smoothly on Monday. All the staff I have dealt with, from the installation team to the admin staff, have been friendly, polite and efficient. It is great to get straight through to a local office without delays or battling with automated help systems. A special mention for the technical support team who have been very patient trying to resolve an issue with my elderly laptop.
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra Alncom
Thank you Juliet for your kind words and for giving us 5*'s. We are so glad that everything was straight forward for you from the beginning with choosing your package to dealing with our teams.
We look forward to serving you as our Alncom customer and providing you with the best service possible.
If you have any queries please do contact us on 01665 604 816 or email help@alncom.cu.uk and we will be happy to help.
Team Alncom
Besvarelse fra Alncom
Hi Philip, thank you for your 5* review, we truly appreciate your support.
If you need us in the future please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Excellent customer service and great to…
Excellent customer service and great to use a local company
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra Alncom
Thank you Carole for your continuing support and taking the time to write you 5* review, we thrive on providing a personalised service to our valued customers.
If you need us in the future, no matter how small your query is, please do call us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom.
Great high speed product
Great high speed product, amazing service (not that I've ever had to contact them with a fault) and a great team.
Have just come to the end of a 2 year contract and have renewed this straight away. Wouldn't look anywhere else having used household names previously.
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra Alncom
Hi Kathryn, thank you for taking the time to write your 5* review, we are delighted that you chose Alncom to be your broadband provider.
Please do not hesitate to contact us if you need any support in the future on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
House move.
Recently moved house and of all the services, utilities etc dealt with Alncom by far the best! So easy to contact and excellent customer care. Recommend to all.
27. januar 2026
Uopfordret anmeldelse
Besvarelse fra Alncom
Hi Tim, we are extremely grateful to you for your continuing support as our valuable Alncom customer and thank you for taking the time to leave your 5* review.
We would also like to thank you for the recommendation, our teams strive to do their utmost to provide the best service possible.
If you need us in the future please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Glad we changed to Alncom
Have used Alncom for around 5 years and our experience from the initial enquiry, installation and ongoing usage have all been excellent. We have had a couple of issues (lost signal and damaged wiring) both caused by work inside the house which were promptly fixed by Alncom within 24 hours of reporting the fault. All in all, we’re glad we changed from our previous, expensive and unreliable provider.
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra Alncom
Thank you Andrew for your 5* review, we are extremely grateful to you for continuing to support Alncom by being our valuable customer. If you have any queries or need any support in the future please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Besvarelse fra Alncom
Thank you Stuart for your 5* review, we are delighted that you are impressed with our teams and our service.
If in the future you do need us please do contact us on 01665 604 816 and we will be happy to help.
Thank you again Stuart
Team Alncom
From my initial phone call it was fitted same day
From my initial phone call, to the arrival of the installation team, it was four hours.
The work was done in an efficient and tidy manner and the operatives first class.
I've never had an issue with the system so I would reccomend this business.
Les
6. februar 2025
Uopfordret anmeldelse
Besvarelse fra Alncom
Hi Les, thank you for your glowing 5*review, we really do appreciate your support and taking the time to share your Alncom broadband experience.
If you need us in the future for any support, no matter how small, please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
I am very impressed with Alncom
I am very impressed with Alncom. The installation was faultless, exactly as promised. The customer service was superb. Thankyou for setting up my TV, Laptop phone etc. I would not hesitate to recommend Alncom to anyone who is thinking of changing their Broadband supplier.
30. januar 2026
Uopfordret anmeldelse
Besvarelse fra Alncom
Thank you Sheila for your fabulous 5* review, we are delighted that you have been impressed with our teams and the installation of your Alncom broadband.
We would also like to thank you for the recommendation, this is very much appreciated.
If you need any support in the future please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Efficient setting up process and good…
Efficient setting up process and good coverage and service since. Supporting local business
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra Alncom
Thank you for your 5*review, our teams really do appreciate you taking the time to share your views on your Alncom Broadband.
If you need any support in the future please do call us on 01665 604 816 and we will be happy to help.
Team Alncom
They installed the system without any…
They installed the system without any fuss or mess. It works really well. I haven't had any cause to contact them , but they will occasionally get in touch to make sure everything is okay. Cannot fault this company
19. juni 2025
Uopfordret anmeldelse
Besvarelse fra Alncom
Thank you Alan for your 5* review, we are truly grateful to you for taking the time to share your experience of your Alncom Broadband.
Please do contact us on 01665 604 816 or email help@alncom.co.uk if you need any support in the future and we will be happy to help.
Team Alncom
Being using Alncom for 3years now…
Been using Alncom for 3years now brilliant service always, if ever a problem occurs dealt with as soon as possible engineers very efficient and polite and customer service excellent.
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra Alncom
Thank you Hazel for leaving your 5* review and for your continuous support, we are extremely grateful to you.
We look forward to continuing to provide you with the best service possible.
If you need any support in the future, please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Reliable and responsive
Reliable broadband and responsive, friendly customer service - hope it remains that way
30. januar 2026
Uopfordret anmeldelse
Besvarelse fra Alncom
Thank you for your kind words, and giving us 5*'s we are thrilled you have had a great experience with our teams at Alncom. We look forward to continuing to provide you with the best service possible.
Please do contact us on 01665 604 816 or email help@alncom.co.uk if we can be of any support to you in the future.
Team Alncom.
I got two lines from them both have…
I got two lines from them both have been excellent and the service has been personable and effective. A world of difference from the massive soulless providers like sky and co. 10/10
30. januar 2026
Uopfordret anmeldelse
Besvarelse fra Alncom
Thank you Dan for your 5* review, we are really happy that you feel valued as an Alncom customer, all of our teams will always do their utmost to provide the best service possible.
If you need any support in the future please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
I am very impressed with Alncom
I am very impressed with Alncom. The installation was faultless with stability and broadband speed exactly as promised. The customer service has always been superb and pricing very competitive. Much of the village have switched to Alncom and I have yet to hear from anyone who hasn’t had great service. I would not hesitate to recommend Alncom to anyone who is thinking of changing their Broadband supplier.
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra Alncom
Thank you Philip for taking the time to write your 5* review, we are extremely grateful to you for sharing your experience of your service you have received from our teams at Alncom.
If you have any queries in the future, please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom.
Troube-free experience
There have been no issues since the connection was installed, so I can't comment on their support. The speed and reliability are as promised.
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra Alncom
Hi John, thank you for your 5*review, we are thrilled that you are happy with the speeds and reliability of your Alncom Broadband. If you need us in the future you can contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.