Alloy Wheels Direct Anmeldelser 

457
•
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

My experience with alloy wheels direct has been absolutely amazing. Website is idiot proof, any queries or questions I had were answered immediately. Ordering process is easy. The massive s... Se mere

Bedømt til 5 ud af 5 stjerner

I reluctantly needed to buy aftermarket wheels for my Mercedes CL500. After much searching on the web I turned to Alloys Wheels Direct - these guys are absolute wheel and tyre ninjas !! I needed g... Se mere

Bedømt til 4 ud af 5 stjerner

My only criticism regards your shipping charge policies. If multiple copies of the same item are purchased, shipping should be charged on the total weight NOT the number of item purchased times the... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I had great experience with Tony from Alloy Wheels Direct. I needed winter tires and wheel set for g80 M3 and wanted to get 829M wheels. Unfortunately those were discontinued, but Tony was great to of... Se mere

Virksomhedsoplysninger

  1. Hjulbutik
  2. også i
  3. Butik med biltilbehør

Skrevet af virksomheden

Genuine | New | Guaranteed 20 years of knowledge in the OEM wheel market. See 4K Videos of all our Brand New Genuine OEM wheels on YouTube: https://www.youtube.com/@AlloyWheelsDirectLtd Thought you had to go to your main dealer to buy OEM wheels? Think again.. we take the pain out of your main dealer experience and ship to your door.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

457 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 50 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(457)

15 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Service was unbelievable, honest and fast

Service was unbelievable. I ordered a set of wheels which I wanted to match up to what I had and just in the after payment note I added a part number and note asking to ensure it was the same. I got a call the next morning saying the wheels I ordered was similar but not the same and let me know the one i have are not made anymore :( I thought about it and decided not to go ahead with the order and within 10mins my refund had been processed to my credit card. AN honest company to deal with who understands customer requests. Thanks and the reason you have been so successful is how you have conducted your business.
Henry
Gold Coast Australia

1. februar 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Quick email response

Quick email response, with really relevant questions. Ending up in saving me buying something I didn’t need for my Alpina.
Thanks very much.
Would recommended to anyone looking for genuine advice, great customer service.

31. januar 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Ordering at a distance is always an…

Ordering at a distance is always an extra stress but Alloy Wheels Direct were there as I went through the inevitable back and forth emails. They seem interested in providing not only great products but service - something many other companies should try to emulate!

Thanks for "being there"!

7. januar 2022
Bedømt til 5 ud af 5 stjerner

First rate from start to finish.

Buying new wheels and tyres is never cheap but AlloyWheelsDirect made it a pleasurable experience. From Tony’s careful approach and rapid response to UPS’s timely delivery and the quick, cheerful fitting, I am totally impressed.

22. december 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

These guys were great

These guys were great. I ordered the part. They emailed me immediately to check the part was the correct one that I needed asking for pics so they could cross check. I knew then they were a legit and probably reliable company. The part took a few weeks to get from the manufacturer and they kept me informed during this time.

In the end the part was delivered as expected. Really great service provided by these guys.

Would definitely recommend.

13. december 2021
Bedømt til 5 ud af 5 stjerner

Buying my new wheels was an enjoyable…

Buying my new wheels was an enjoyable experience with helpful service. The set arrived well packaged and in perfect condition. In my opinion it is well-worth buying the right genuine wheels for your vehicle, guaranteed to be safe and long lasting and with the correct specs so that they look right and fit right first time, and add value to your car. In the long run, quality wheels pay for themselves.

10. december 2021
Bedømt til 5 ud af 5 stjerner

Great Company, Great Service!

Great company to deal with, had an easy experience with alloy wheels direct. Tyres came when expected and they even came in their own individual boxes straight from Germany.
Another thing to add is the 4 tyres turned up together. From ordering off other sites in the past I would have 1 tyre turn up 1 day, and the other 3 weeks apart. I would highly recommend alloy wheels direct and I’ll definitely be using these guys again in the future! Thank you

4. december 2021
Bedømt til 4 ud af 5 stjerner

Disappointed with purchase experience. Good follow up if problems occur.!

I had decided to source a set of Winter wheels/tyres for my Mini Countryman Cooper S, as I have done so on all my cars.
I came across the Alloy Wheels Direct website and found it had a good choice of Alloys and tyres that would suit, although I initially thought a bit expensive.
On my initial enquiry, I spoke to Tony who was very helpful and checked stock availability of my selection. Chosen wheels and tyres were all available so I placed my order.
This is where it starts to go wrong.
I left it 1 week before contacting Tony to check on progress of order as we were due to go away the following week for approx.a week. I was informed that there was a delay as only 3 of my chosen tyres were available and were chasing up another, despite when I initially ordered I was told everything available.
I then contacted sales adviser when we got back and was informed that the workshop would complete the wheels and sort paperwork for UPS pickup.
It was nearly another week before they were picked up by Courier, then 1 more week before I received. Very stressful to say the least.!! I think UPS need to get their act together.!
Wheels arrived well packaged to be fair. I have since checked all tyre pressures and fitted to the car.
Have had to initialise the tyre settings in the car yesterday and very disappointingly found that it will now not display the tyre pressure settings for each tyre as with original tyres.
Contacted Alloy Wheels Direct with my query and this problem has now been resolved.
To be fair, the Customer Service has been very good regarding this matter.

19. november 2021
Alloy Wheels Direct-logo

Besvarelse fra Alloy Wheels Direct

Hi David
Thank you for your feedback on your order.
You placed your order with Klarna finance on 11th October. We ordered tyres from two suppliers. Three from Baltic tyre (they only had 3 in stock) and the last from reifen.com, all through our usual portal.
I can see that by 15th October everything except the 4th tyre had been delivered to us and was ready. Reifen.com had not delivered by 20th October and so we re-ordered from an alternate, which arrived in 22nd October. We have since blacklisted them as a supplier.
After this delay, you advised us of holiday plans that your wheels were to not arrive any earlier than 3rd November. We then despatched on 3rd November.
It is completely our responsibility to ensure the timely arrival and despatch of all orders and with your order we failed to do so. I have taken some steps to prevent this type of delay happening again.
We have communicated by email since your original feedback to assist in the procedure for your car to recognise the new TPMS sensors and I understand that this has been successful.
Once again thank you for your feedback and patience with your order.
Chris
Owner & Founder

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere