I've never even had a reply from them and ive sent over ten emails to return my trousers. The trousers were way to big and made from cheap terline fabric, these aren't chinos they are the cheapest mos... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
great trousers, I have bought many pairs but impossible to return when they send a wrong size. I have emailed their CS multiple times with no answer. annoying to throw away over £50 when you cant r... Se mere
Shout out to James My 2nd time order was not as smooth as the first time around to say the least. What truly saved it was James exceptional VIP customer service and professionalism. On that... Se mere
Ordered lightweight chinos. The fit is perfect and the elasticity is exactly what I have been looking for. Not giving 5 stars because the material and stitching isn't the best but I would order them a... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Alden & Ash is a leader in premium menswear, combining over 35 years of expertise in craftsmanship and quality. We specialize in creating timeless clothing with a modern edge, designed for men who value style, comfort, and durability. Our collections feature essentials like tailored trousers, chinos, polo shirts, and high-quality knitwear - ideal for both professional and casual occasions. At Alden & Ash, we believe fashion should feel as good as it looks.
Kontaktoplysninger
Amsterdam, Holland
- info@aldenandash.com
- aldenandash.com
2,2
Under middel
136 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 68 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
PURE SCAMMERS, CHEAP MATERIALS AND DO NOOOOOOOTTTTT BUY!!!!!!!!
PURE SCAMMERS, DO NOT BUY, THERE IS NOOOOO!!!! REFUND AS THEY CLAIM!!! They first offer 10% refund and you keep the product and if you refuse and ask for you 100% as they advertised thrn they continue upwards untiñ they reach 30% and if ypu still refuse they tell you that you pircjased under s stack and save promotion and that all they can do. PLUS THE CLOTHES IS VERY VERY CHEAP MATERIAL!! Looks horrible and very cheap on!!! DO NOOOOOOOOOOT BUY!!!!!!! PURE SCAMMERS AND VERY CHEAP PRODUCT!!!!!!
27. april 2025
Uopfordret anmeldelse
Besvarelse fra Alden & Ash
Hi there, we’re sorry our promotional refund steps and the garment’s quality felt misleading—heavy volume after our recent sale caused limited options, and we understand your frustration. We stand by the quality trusted by thousands of customers, so please email info@aldenandash.com and we’ll arrange the fairest solution, whether a full refund, replacement, or whatever feels right to you.
Excellent attention
I must say that the attention was excellent in this website when I had a problem. They answered in less than 24 hours and offered me a great solution. I´m very happy with them and I will continue buying clothes in this shop.
26. april 2025
Uopfordret anmeldelse
DO NOT BUY
Fraud.
The Claim to do refund but they don't. They offer to send a Replacement with a different size, because they are dirt cheap. I demanded it multiple Times. They offer a different Option with 15% extra störe Credit or what not... And in third time insisting a refund. they Tell you that you can only convert "discounted" products to Store Credits and Link their AGBs.
But they advertise is completly different.
I'm satisfied with the Look and they fit me, but on the lower Chin Area right above the ankle the Material becomes fuzzy after the first time wearing it. I Flame it Off.
DO NOT BUY
21. april 2025
Uopfordret anmeldelse
Super Kundenservice
Ein Teil hat gefehlt, aber der Support hat sofort reagiert und es nachgeschickt. Richtig professionell.
29. marts 2025
Ordered again
Tried one item to test them out and I’m hooked. Next order is already placed.
10. marts 2025
Schnelle Lieferung und perfekte Passform
Habe Dienstag bestellt, Donnerstag war das Paket da. Das Hemd passt wie angegossen.
14. marts 2025
A brand I can rely on
The sizing was dead-on, colors looked just like the pics, and nothing felt off.
9. marts 2025
Fit is absolutely spot on
Not gonna lie, I was a little skeptical at first. I’ve had way too many “almost fits.” But this hits the sweet spot: not baggy, not painted-on tight. Just a clean shape that somehow feels polished and comfortable. Win.
7. marts 2025
Top Qualität
Ich bin wirklich überrascht, wie hochwertig alles ist. Stoff fühlt sich gut an und sieht edel aus. Sehr zufrieden.
5. marts 2025
Great experience overall
Clean website, fast shipping, and the clothes looked just like the photos. Couldn’t be happier.
12. marts 2025
Brilliant service …
The whole process was easy my items arrived in reasonable time and the items are true to size and are very comfortable
8. april 2025
Uopfordret anmeldelse
Amazing quality at an unbeatable price
Didn’t expect this level of craftsmanship for the price. The stitching, the fabric, even the packaging. It all feels premium.
16. marts 2025
DO NOT BUY
DO NOT BUY. This is a scam company. I bought some chinos from them and they won’t refund even though I’m well within the 30 days refund policy stated on the website. Really disappointing. The quality of the chinos are awful and they don’t fit so I’m well within my rights to ask for a refund. Avoid this company at all costs and don’t get stung. I’ve opened up a PayPal case against them as this is just fraud.
3. april 2025
Uopfordret anmeldelse
Am liebsten 0 Sterne…
Am liebsten 0 Sterne…
4 ChinoHosen bestellt in 2 verschiedenen Größen, weil heißt ja man hat 30 Tage rückgaberecht….
1. absolut billigste chinaware, stinkt, sehr schlecht vernäht.
Wollte 2 Hosen wieder zurückschicken….
Also per email angeschrieben, nach einer Woche kam eine Antwort.
Komplet mit falschen Namen angeschrieben worden.
Ich soll es mir nochmal überlegen….
Also ich wieder geschrieben nein 2 passen nicht, die will ich zurückgeben….
Naja nach weiteren emails….
Da ich die chino Hosen im sale gekauft habe (60€) können sie mir nur noch einen Gutschein für ihren Shop ausstellen
Und der Versand würde extra nochmal 15 € kosten
Ende der Geschichte ich bleibe auf die 203,84 € sitzen.
2. marts 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.