AIT Home Delivery UK Ltd Anmeldelser 

254.236
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Excellent experience, ordered my sofas on the Wednesday, was delivered on the Friday lunch time. I received a text & email the night before with a 2 hour slot, then the delivery driver called me in... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great communications about timescales. Able to book the day I wanted. Updates with two hour window delivery slot as promised the night before and then one hour advance messages by text and email on th... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

It’s very difficult to get parking where I live and the loading bay is always occupied. However the driver stayed in contact with me until they found a space to park which was a good way from my home... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

My scooter order from CareCo was delivered by AIT HOME DELIVERY. They kept me informed right from picking it up until they delivered on Saturday 1st August. The 2 men were very helpful, friendly and p... Se mere

Virksomhedsoplysninger

  1. Kurér- og leveringsservice

Skrevet af virksomheden

AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

254 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(254.236)

56.251 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Great communication about delivery

Great communication about delivery, which was on time. Friendly driver. Would recommend.

1. august 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that you were pleased with the communication throughout the delivery process and that your order arrived on time as expected. Keeping customers informed every step of the way is a key part of the service we strive to provide, so it is wonderful to know that this contributed to a smooth and stress-free experience.

We are also pleased to hear that our driver was friendly and professional during the delivery. Providing reliable service alongside excellent customer care is something we take great pride in, and it is rewarding to know that your experience reflected these values. Your recommendation is greatly appreciated and serves as valuable encouragement for our team to continue delivering dependable, customer-focused service with every delivery. Thank you again for your support.

Bedømt til 5 ud af 5 stjerner

1st class service

1st class service

31. juli 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your excellent review and for taking the time to share your feedback. We are delighted to hear that you received first-class service and that your delivery experience met your expectations.

Our team works hard to provide reliable deliveries, clear communication, and outstanding customer care from start to finish, so it is wonderful to know that we delivered the high standard of service you deserve. Your kind comments are greatly appreciated and will be shared with the team as recognition of their efforts.

Feedback like yours is a fantastic source of motivation and encourages us to continue providing professional, efficient, and customer-focused service with every delivery. Thank you again for your support.

Bedømt til 5 ud af 5 stjerner

Delivered on times and took old…

Delivered on times and took old appliance away as requested

1. august 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that your delivery arrived on time and that the collection of your old appliance was completed exactly as requested. Providing a reliable and convenient service, including appliance removal where arranged, is something we take great pride in, so it is wonderful to know that everything went smoothly.

Our team works hard to ensure deliveries are completed efficiently, professionally, and with minimal hassle for our customers. Your kind comments are greatly appreciated and serve as valuable encouragement for us to continue delivering dependable, customer-focused service with every delivery. Thank you again for your support and for sharing your experience.

Bedømt til 5 ud af 5 stjerner

Delivered when they said they…

Delivered when they said they would.laced item where we asked.

29. juli 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that your delivery arrived when promised and that our team placed the item exactly where you requested. Providing a reliable, convenient, and customer-focused service is something we take great pride in, so it is wonderful to know that your experience met your expectations.

Your kind comments are greatly appreciated and will be shared with the team as recognition of their efforts. Feedback like yours motivates us to continue delivering professional, efficient, and dependable service with every delivery. Thank you again for your support.

Bedømt til 5 ud af 5 stjerner

Friendly driver

Friendly driver, advance notification of place in que, arrived on time even offered to assist me getting the item into my house. Very pleased with the Gentleman.

31. juli 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that our driver was friendly and that the advance notifications and queue updates helped keep you well informed throughout the delivery process. Providing clear communication and reliable delivery times is something we take great pride in, so it is wonderful to know that everything arrived on time as expected.

We are especially pleased to hear that our colleague went the extra mile by offering to help get the item into your house. Delivering excellent customer service alongside a helpful and professional approach is at the heart of what we do, and it is rewarding to know that this made such a positive impression.

Your kind comments are greatly appreciated and will be shared with the team as recognition of their efforts. Feedback like yours motivates us to continue delivering reliable, courteous, and customer-focused service with every delivery. Thank you again for your support.

Bedømt til 5 ud af 5 stjerner

Really great

Really great, helpful guys who went above and beyond for us. Layton was one of the guys.

31. juli 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your wonderful review and for taking the time to share your feedback. We are delighted to hear that our delivery team provided such a positive experience and went above and beyond to assist you. Delivering excellent customer service is something we take great pride in, so it is especially rewarding to know that our colleagues made such a positive impression.

We are particularly pleased to hear your kind comments about Layton. We will ensure that your feedback is shared with him and the rest of the team as recognition of their outstanding work. Friendly, helpful, and customer-focused service is at the heart of what we do, and it is fantastic to know that their efforts were so appreciated.

Your kind words mean a great deal to us and serve as valuable encouragement for our team to continue delivering reliable, professional, and exceptional service with every delivery. Thank you again for your support and for recognising Layton and his colleague for going the extra mile.

Bedømt til 5 ud af 5 stjerner

Great service.

Great service.

1. august 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that you were pleased with the service provided. Delivering a reliable, efficient, and customer-focused experience is something our team strives for every day, so it is wonderful to know that your delivery met your expectations.

Your kind comments are greatly appreciated and will be shared with the team as recognition of their hard work and dedication. Feedback like yours serves as valuable encouragement and motivates us to continue providing the highest standards of customer care and professionalism with every delivery. Thank you again for your support.

Bedømt til 1 ud af 5 stjerner

Just avoid

Just avoid, worse than Yodel

30. juli 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your feedback. We're genuinely sorry to hear that your experience did not meet your expectations, and we're committed to resolving your concerns. I can see that you have provided your order details. A member of our customer care team will reach out to you soon to discuss your complaint in detail and work towards a satisfactory resolution. Thank you for your patience!

Bedømt til 5 ud af 5 stjerner

did exactly what was said arrived on…

did exactly what was said arrived on time with polite friendly drivers left it where i asked all great thank you

31. juli 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that everything went exactly as promised, with your delivery arriving on time and our team placing the item where you requested. Providing a reliable and hassle-free delivery experience is something we take great pride in, so it is wonderful to know that your expectations were fully met.

We are also pleased to hear your kind comments about our delivery drivers. Friendly, polite, and professional service is at the heart of what we do, and it is rewarding to know that our colleagues made such a positive impression.

Your feedback is greatly appreciated and will be shared with the team as recognition of their efforts. Thank you again for your support. We are delighted that everything went so smoothly and that you had a great experience.

Bedømt til 5 ud af 5 stjerner
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that your delivery was completed quickly and arrived exactly on schedule. Providing a fast, reliable, and efficient service is something our team takes great pride in, so it is wonderful to know that your experience met your expectations.

Your kind comments are greatly appreciated and serve as valuable encouragement for our team to continue delivering professional, dependable, and customer-focused service with every delivery. We are pleased that everything went smoothly and thank you for sharing your experience.

Bedømt til 5 ud af 5 stjerner

Called ahead and Kept me updated on…

Called ahead and Kept me updated on delivery. Friendly delivery guys and took care with the parcels.

1. august 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that the advance call and delivery updates kept you well informed throughout the process. Providing clear communication is an important part of the service we strive to deliver, so it is wonderful to know that this helped make your delivery experience smooth and convenient.

We are also pleased to hear that our delivery team was friendly and handled your parcels with care. Delivering reliable service while ensuring every item is treated with the utmost attention and respect is something we take great pride in. Your kind comments are greatly appreciated and will be shared with the team as recognition of their efforts. Feedback like yours motivates us to continue providing professional, customer-focused service with every delivery. Thank you again for your support.

Bedømt til 5 ud af 5 stjerner

Delivery of double bed mattress

Kept fully informed of progress from order to delivery.
Driver telephoned when they were about 30 minutes away and they arrived and delivered within that timescale. Team were cheerful and polite. All round a good experience. THANKS.

31. juli 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that you were kept fully informed throughout the entire process, from placing your order right through to the final delivery. Providing clear communication and regular updates is something we take great pride in, so it is wonderful to know that this helped make your experience a positive one.

We are also pleased to hear that the driver's call approximately 30 minutes before arrival was accurate and helpful, and that the delivery team arrived as expected. Friendly, cheerful, and polite customer service is at the heart of what we do, and it is especially rewarding to know that our colleagues made such a positive impression.

Your kind comments are greatly appreciated and will be shared with the team as recognition of their efforts. Feedback like yours motivates us to continue delivering reliable, professional, and customer-focused service with every delivery. Thank you again for your support.

Bedømt til 5 ud af 5 stjerner

What a great service from the team…

What a great service from the team specially end team (Drivers).
I have received few deliveries from Joybuy in the past and recently from Amazon who have used AIT delivery company. All the way from start to finish they were updated and end service always was pleasant, specially their delivery drivers. They are very helpful, nice manner and smiley faces. Thank you AIT team.

31. juli 2026
Uopfordret anmeldelse
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your wonderful review and for taking the time to share your experience. We are delighted to hear that you have consistently received excellent service from AIT through your deliveries from both Joybuy and Amazon.

Providing clear communication and regular updates from the moment a delivery is arranged through to its successful completion is something we take great pride in, so it is fantastic to know that this has been reflected across multiple deliveries. We are especially pleased to hear your kind comments about our delivery drivers. Friendly, helpful, professional service delivered with a smile is exactly what we strive for, and it is wonderful to know that our colleagues continue to make such a positive impression.

Your feedback means a great deal to us and will be shared with the team as recognition of their hard work and dedication. Comments like yours are a fantastic source of motivation and encourage us to continue delivering reliable, customer-focused service with every delivery. Thank you again for your kind words and continued support of AIT.

Bedømt til 5 ud af 5 stjerner

Great service

Great service

31. juli 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.

Bedømt til 5 ud af 5 stjerner

Brilliant service

The delivery guys were brilliant. They contacted us when they were 30 minutes away. They were both polite, respectful and mindful that this was our home. They took every precaution to make sure they delivered our goods with care. I would highly recommend their services to anyone. Thank you

31. juli 2026
Uopfordret anmeldelse
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your wonderful review and for taking the time to share your experience. We are delighted to hear that our delivery team made such a positive impression. Providing advance notice before arrival and keeping customers informed throughout the delivery process is something we take great pride in, so it is fantastic to know that the 30-minute call was helpful.

We are especially pleased to hear your kind comments about the delivery colleagues. Being polite, respectful, and mindful when working in customers' homes is at the heart of the service we strive to provide. It is also wonderful to know that they took great care in handling your goods and ensured the delivery was completed safely and professionally.

Your recommendation means a great deal to us and will be shared with the team as recognition of their excellent work. Feedback like yours is a tremendous source of motivation and encourages us to continue delivering reliable, professional, and customer-focused service with every delivery. Thank you again for your support and kind words.

Bedømt til 5 ud af 5 stjerner

Perfect delivery service

I was kept informed of delivery time. Driver called to confirm he was 30 minutes away. The 2 young men carried in a very cumbersome and heavy box without complaint. They were both very pleasant and very polite. No one could ask for more. Thank you.

31. juli 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your wonderful review and for taking the time to share your experience. We are delighted to hear that you were kept fully informed throughout the delivery process and that the driver's call approximately 30 minutes before arrival helped you prepare for the delivery.

We are especially pleased to hear your kind comments about our delivery team. Handling a large, heavy, and cumbersome item requires care, teamwork, and professionalism, so it is fantastic to know that the two colleagues carried your delivery into your home without complaint and did so with such a pleasant and polite attitude. Treating our customers with courtesy and respect is something we take great pride in, and it is wonderful to know that this was reflected in your experience.

Your feedback is greatly appreciated and will be shared with the team as recognition of their excellent work. Comments like yours are a tremendous source of encouragement and motivate us to continue delivering reliable, professional, and customer-focused service with every delivery. Thank you again for your kind words and support.

Bedømt til 5 ud af 5 stjerner

Elliptical Trainer

Arrived on time and team of three set up our elliptical trainer well. Very professional and courteous.

29. juli 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that your delivery arrived on time and that our three-person delivery team set up your elliptical trainer smoothly and efficiently.

Providing a professional, courteous, and customer-focused service is something we take great pride in, so it is wonderful to know that our colleagues made such a positive impression. Ensuring larger items are delivered, assembled, and placed correctly while treating customers and their homes with respect is an important part of the service we strive to provide.

Your kind comments are greatly appreciated and will be shared with the team as recognition of their excellent work. Feedback like yours motivates us to continue delivering reliable, professional, and high-quality service with every delivery. Thank you again for your support.

Bedømt til 5 ud af 5 stjerner

A two-hour window was helpfulwith…

A two-hour window was helpfulwith plenty of forward notice. Regular communication by the driver gave me cobfidence of arrival within the timeslot.

31. juli 2026
Uopfordret anmeldelse
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that the two-hour delivery window was helpful and that the advance notice gave you plenty of time to plan for the delivery. Providing clear and reliable delivery information is an important part of the service we strive to deliver, so it is wonderful to know that this contributed to a positive experience.

We are also pleased to hear that the regular communication from the driver gave you confidence that the delivery would arrive within the promised time slot. Keeping customers informed every step of the way is a key priority for our team, and it is rewarding to know that our efforts were appreciated.

Your kind comments are greatly appreciated and serve as valuable encouragement for our team to continue delivering reliable, professional, and customer-focused service with every delivery. Thank you again for your support and for sharing your experience.

Bedømt til 1 ud af 5 stjerner

Box was damaged and when I u packed the…

Box was damaged and when I u packed the tv the tv was damaged aswell!!!

31. juli 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your feedback. We're genuinely sorry to hear that your experience did not meet your expectations. Please reach out to our complaints team with more details so we can address your concerns and provide assistance. To contact us, please email complaints.aithd@aitworldwide.com . Your satisfaction is important to us, and we appreciate the opportunity to make things right.

Bedømt til 5 ud af 5 stjerner

On time and efficient delivery

On time and efficient delivery. Friendly delivery men.

30. juli 2026
AIT Home Delivery UK Ltd-logo

Besvarelse fra AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that your delivery arrived on time and was completed efficiently. Providing a reliable and well-organised service is something we take great pride in, so it is wonderful to know that your experience met your expectations.

We are also pleased to hear your kind comments about our delivery team. Friendly, professional, and customer-focused service is at the heart of what we do, and it is rewarding to know that our colleagues made such a positive impression.

Your feedback is greatly appreciated and will be shared with the team as recognition of their efforts. Comments like yours motivate us to continue delivering dependable, efficient, and high-quality service with every delivery. Thank you again for your support.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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