It was a wonderful customer service experience from Maggie Grace of Airbeas Travel for my upcoming trip to Hong Kong. I really impressed how she dealt my booking and managed to facilitate all my desir... Se mere
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Se, hvad kunderne siger
From my experience. Still no refund after 10 months even though promised . They take money from old and vulnerable and if you use this company your in my opinion funding this despicable behaviour. A... Se mere
I was contacted numerous times by Alex and Jetti . Alex was very good understanding my choices of flights. He offered me many flights until he found one that was suitable for me. I thanked him for put... Se mere
My British Airways return flight to Malaysia involves a direct flight outbound but a stopover at DOHA inbound. With the geopolitical situation in the Middle East, it was not certain I could be ba... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Airbeas Travel UK Limited is the leading Travel Company. It is the online travel portal specializing in Cheap Flight Deals, Discount Hotel Rooms, affordable holidays, Cheap Car Rentals and Cruises to the top travel destinations around the World.
Kontaktoplysninger
The Charter Building, Charter Place, UB8 1JG, Uxbridge, Storbritannien
- 02045158077
- care@airbeastravel.co.uk
- airbeastravel.co.uk
Har besvaret 15 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
From my experience
From my experience. Still no refund after 10 months even though promised . They take money from old and vulnerable and if you use this company your in my opinion funding this despicable behaviour. Also it could be you next 🤔. Ive seen other companies on this platform who converse, discuss and are concerned for their customers and try to resolve issues. This however this has never happened here . They do not reply to emails . In my opinion they behave like the typical bully . there be ok while your accepting there terms but if you dont accept their inflated prices and dodgy dealings then things will change in my opinion . In my opinion the manager is ignorant and without professional ethics. God bless and goodnight 🙂
FRAUDULENT SCAMMERS
Booked tickets. They said 48h before we would have tickets. No tickets were never booked for us. Wanted to charge us 700$ / person more, asked refund. Waited for refund, never came in for 8 months after many company contract letterS from the refund department, sent legal papers for suing, wrong adresses, false adresses. Telephone lines were cut for 2 month and more, march till april 2026, Fraud, Fraud, SCAMMERS, don't buy tickets or anything with them, they owe us 2381 $.
Helpful efficient and friendly service…
Helpful efficient and friendly service Maggi Grace was excellent and I received my e-ticket the same day
Very disappointing experience with…
Very disappointing experience with Airbeast Travel. They first sent a reservation and said the ticket was confirmed, asking us to make payment immediately, which we did. After payment, they repeatedly assured us the ticket was confirmed and would be delivered within 24 hours, then by 3 PM, then after the weekend. Finally, on Monday, they said the ticket was not available unless we paid more money.
What is more unfair is that no tickets were issued in our names, yet they still asked for £75 per person as an administration fee. The whole experience felt misleading with false promises and unfair charges. Please be cautious before booking.
It was a wonderful customer service…
It was a wonderful customer service experience from Maggie Grace of Airbeas Travel for my upcoming trip to Hong Kong. I really impressed how she dealt my booking and managed to facilitate all my desires. I was looking a trusted travel agent for all of future trips. Thank you.
Your have locally & international best…
Your have locally & international best quality services & your customer care team more so Mr Alex Taylor doing nicely and your travel services such as flights prices are one of the lowest prices as compared to other Travel agencies, continue with such nice service,thank you
The staff is very friendly and helpful
The staff is very friendly and helpful. Their communication by phone and email regarding any changes off booking is excellent
I will recommend them to my family and friends
Very helpful and informative agents…
Very helpful and informative agents indeed.
Good service and excellent staff…
Good service and excellent staff communication
Excellent service booking a flight
I was contacted numerous times by Alex and Jetti . Alex was very good understanding my choices of flights. He offered me many flights until he found one that was suitable for me. I thanked him for putting up with me. Excellent experience booking a flight with Airbeas. I would happily recommend to my friends and family.
Getting a refund (credit note) for my Flights
My British Airways return flight to Malaysia involves a direct flight outbound but a stopover at DOHA inbound. With the geopolitical situation in the Middle East, it was not certain I could be back in UK on the booked day which is important to me. Unfortunately, unknown to me, the inbound flights (KL-DOHA & DOHA-London) were not BA flights but a codeshare flights. This means I would be flying on a Qatar plane . BA has already suspended all flights to DOHA but my flight was not operated by BA.
Alex (Airbeas Travel) helped me to cancel my flights and secured me a credit to be use for my journey which is now postposed. The initial personnel at Airbeas were unable to help me but eventually esculated the problem to Alex who resolved the problem for me with 24 hours.
Thank you, Alex!
Thank you Joy Taylor for dealing with…
Thank you Joy Taylor for dealing with my flite very polite very clear very secure flite thank you very much I recommend joy Taylor to all thank you very very much xxxxxx
Great service offered happy about it
Great service offered happy about it
Jitty very helpful and clear and precise
Jitty very helpful and clear and precise
Neo from start to finish has been…
Neo from start to finish has been amazing, even when I was stressed, Neo’s calm professional attitude was refreshing. I would 100% use Airbeas again. I can’t thank Neo enough for all his help, he is a star ⭐️ even called me when I got to the airport to check everything went smoothly xxx
jitty was really helpful to beat the prices compared to other Agents
Brilliant service sorted my tickets on time
the agent Maggie Grace was very help…
the agent Maggie Grace was very help full and efficient
happy with the service provided
I have a good experience with Airbeas…
I have a good experience with Airbeas Travel . They guide me about my ticket and travel arrangements. Very helpful team they have . I m really impressed with their service. Specifically Sheran and Joe Taylor . Thanks
Five-Star Travel Support from Airbea and Jitty
I’ve been absolutely delighted with the service from Airbea, especially the Whats App method of contact, which makes organizing flights and ticket changes so easy, smooth, and completely stress‑free while I am in other countries.
A very special thank you to Jitty, who has been unbelievably kind and helpful over the last year with all my travel plans. Whenever my plans changed, even at short notice, Jitty always went the extra mile to find new tickets at a reasonable rate and handled everything quickly, cheerfully, and professionally through the Whats App set‑up.
It’s so refreshing to find such warm, reliable, and personal support, and I truly appreciate all the help, patience, and positive attitude. I highly recommend Airbea to anyone looking for friendly, efficient, and genuinely caring travel assistance. all the best will be in touch again
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