Advantage Home Construction Insurance Anmeldelser 92

NOPE

Dont use

The Worse Experience Ever

VERY BAD COMMUNICATION !!!

They changed surveyors mid job, without telling anyone, all documents and checks done by previuos guy was lost and i needed to sent all again, even if they had it in system, they play on time, answers are after 2-3 weeks !!!

Avoid that company as they will not help you but make you quite and loose money !!!

Joseph was brilliant with our warranty would highly recommend him, nothing is too much trouble and they are great with communication this is our 3rd project using Advantage and would definitely recommend them to our clients

Communication and customer service were poor throughout my experience. I have an active complaint with the Financial Ombudsman due to unresolved issues.

Fantastic service
Danny our inspector was always professional ,easy to contact and was always on hand to offer advice if needed
Highly recommended
Paul @stonewell homes ltd

I had such a great experience with Josh! He was reassuring and responsive. My issue, which had been caused by an oversight by my conveyancer, was handled efficiently, and Josh made sure everything all my questions were answered promptly. He also provided timelines and carefully explained to my step by step the process of obtaining the final warranty certificate for my home.

the time it took to get certificate numerous phone calls told someone would call me back no call back the person Ronan falsey went above and beyond to sort out problems caused by another Surveyer if all of the staff acted like Ronan your company would get 5 stars

Advantage Warranty and the AHCI Structural Defects Warranty team were excellent throughout the process.

Communication was clear, prompt and professional from start to finish, and the whole team dealt with matters efficiently and with a proper sense of responsibility. In particular, Ronan managed the project very well, kept things moving, and was always helpful, knowledgeable and straightforward to deal with.

What stood out most was the team’s willingness to stay engaged, deal with issues properly and work towards the best possible outcome. That level of service makes a real difference.

I would have no hesitation in recommending Advantage Warranty and the AHCI Structural Defects Warranty team to others.

ACHI firstly changed surveyors mid job, without telling me, so I was calling and leaving messages with someone who had left the company. The new surveyor had no knowkedge of my build. Despite the final visit in January, Im still awaiting the completion certificate, Khurrum keeps telling me they have all the information, and the certificate will arrive in 2 day, 3 weeks later, he is still asking for more paperwork to he signed. If feels like they are only interested in sales and nit customer service. Ive asked put in a conplaint 3 times now, still no response. If this is how they treat customers when issuing the policy, what chance is there if you ever need to claim. Avoid this company!

I had an excellent experience working with Advantage Warranty. The team has been professional, responsive and genuinely committed to helping the project progress, even when challenges arose.
In particular, Mr Ronan Falsey provided outstanding support throughout the process. His professionalism, technical knowledge and proactive approach made a real difference in resolving issues and moving the project forward. I would also like to thank Derek Byrne for his assistance and professionalism during the process.
Their dedication and willingness to help truly reflect the high standards of Advantage Warranty. I would strongly recommend Advantage Warranty, especially Ronan Falsey and Derek Byrne, for their excellent service and support
Abbas Al Majidi
Acton Lane London Ltd

Advantage was very thoughtful in dealing with my matter and the surveyor, Ronan Falsey went beyond the call of duty to help. I am very pleased with the customer service that I received.

Joe Deary and Ronan Falsey were very helpful and guided as throughout the process.

After researching various Companies I chose Advantage to obtain Retrospective Warranties for 4 converted Flats.Michael Sumner my relationship manager guided me through quite a complex process, responding to all my calls and emails immediately.Michael encouraged me to continue and not give up at difficult times. Finally I received the Certificates with in February 2026.Thankyou as well to the head ofTechnical team.
Raju

I recently had a site survey completed in one of my projects in London, Chelsea’s and I couldn’t be more impressed with the entire experience. I want to thank the surveyor who inspected the project Mr Ronan F, who was very knowledgeable, and well coordinated. I’m very happy with the level of professionalism as straight after the site visit I received the report with the findings and comments. As a contractor this is what I need at the end of the day, a company and people who are professional and don’t cause any delays to the project. Highly recommend!!

Was really great to work with a proactive team.
Joe Deary was very helpful discussing options at pricing stage.
Ronan Falsey is an absolute legend, really a pleasure to work with him throughout all the stages of the build, ensuring that we get a really good quality product.

Steve and the whole AHCI team were fantastic, guided me through the whole process, which I was unfamiliar with. They also worked very hard to get the structural warranty certificates issued swiftly to help save our property sale from falling through! Thank you.

Josh Giblin
Blin has made the entire journey of obtaining new build insurance for my bungalow as stress free as possible

As a company offering warranties on our builds, we have used AHCI (specifically Derek Byrne) for a few years. He has always been professional, approachable and helpful.
Whilst not the cheapest on the market, we feel that paying that bit extra gives both us and our customers the reassurance that we need...

Efficient service for a retrospective structural warranty. Max Sumner dealt with my policy quickly and professionally. Highly recommend

We’ve been using AHCI for several years now, and they’ve provided warranties for more than 50 of our units to date. They’re always very efficient, well priced, and make the whole process straightforward. It’s been a great partnership that gives us confidence our developments are well covered.