My first visit to Agnew Volkswagen, as response to a product recall. I was immediately impressed with the surroundings, and the professionalism of the staff during my visit. Not to mention the wonder... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a brilliant experience dealing with the BMW sales manager Robbie. He was polite, friendly, and genuinely helpful from start to finish. Communication was great , he always kept me updated and not... Se mere
Virksomheden har svaret
I honestly can’t say enough about Agnew and James who handled our sale. I needed to change car the same day, and James really went above and beyond to make it happen. I don’t remember ANY dealer tryin... Se mere
Virksomheden har svaret
Another service completed by the staff at Audi Titanic Quarter Belfast, amazing service From the moment you walk through the door, until you leave, friendly,welcoming, nothing is too much. The atmos... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Agnew Group
Skrevet af virksomheden
Welcome to the official Trustpilot profile for Agnew.
We are a leading motor vehicle retailer group in Northern Ireland, whilst also being one of the UK’s top 25 franchised dealers.
Established in 1931, our reputation and wealth of experience is second to none with friendly and professional staff who are dedicated to providing an exceptional level of customer service.
We operate 12 dealerships around the Belfast and Portadown areas, representing seven prestigious manufacturer brands; Audi, BMW, Mercedes-Benz, MINI, Porsche, Volkswagen and Volvo.
Check out our dealership locations.
We also operate Agnew Leasing (Contract Hire & Leasing), Agnew Van Centre (Commercial Vehicles), Agnew Motability, TPS (VW Group Trade Parts), Agnew Repair Centre (Bodyshop), Agnew Trade Centre (Trade Auction Site), Agnew Car Buyer.
Plus, we offer a full range of manufacturer approved servicing and aftersales.
Kontaktoplysninger
18 Boucher Way, BT12 6RE, Belfast, Storbritannien
- agnewcars.com
4,6
Fremragende
18 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
This company always gets it right
21. oktober 2025
Besvarelse fra Agnew Group
Thank you for the great comments Jane. We hope to see you again soon. Best regards, Agnew Volkswagen Belfast
The staff are friendly
The staff are friendly, welcoming and explain everything that will be done. Complimentary wash added. A video of the full check was also emailed to me, advising me of what will need done in the next months.
14. oktober 2025
Besvarelse fra Agnew Group
Thank you for you visit and review Ruth.
Mercedes staff need to be honest and…
Mercedes staff need to be honest and helpful i would like to speak someone in a senior position in service at Boucher Road Belfast My tel no is 07836797850 thanking you john Mc Elwaine
21. oktober 2025
Besvarelse fra Agnew Group
Thank you Mr McElwaine for your review. We appreciate you taking the time to leave your feedback and we will review this with our Service Team. Kind Regards, Mercedes-Benz of Belfast.
Store person and motability advisor…
Store person and motability advisor very helpful and professional
21. oktober 2025
Besvarelse fra Agnew Group
Thank you for the five star review, we're glad everything went well for you.
Besvarelse fra Agnew Group
Thank you Christina for your 5 star review. We are pleased to read about your experience. Kind Regards, Mercedes-Benz of Belfast.
Service delivered in a timely manner
Service delivered in a timely manner, additional work requirements well communicated and friendly staff!
21. oktober 2025
Besvarelse fra Agnew Group
Hi Mrs Guerin, thank you for the 5 star feedback. We look forward to seeing you again in the future. Best regards, Agnew Volkswagen Belfast
Besvarelse fra Agnew Group
Thank you Mr Matiichuk for your review. We really appreciate the feedback. Kind Regards, Mercedes-Benz of Portadown.
I enjoyed my experience with Volkswagen…
I enjoyed my experience with Volkswagen mallusk. I got a service on my car today and thought it was well done. Paperwork gave me all information I needed and very informative. Jamie especially was amazing. He is a very kind and helpful man and enjoyed my experience with him. Can’t fault him at all.
I was told my car was cleaned and hoovered and when I went out it wasn’t. I went back into Jamie just to let him know… I wasn’t too worried about it. He ensured that someone very quickly took care of this issue and ensured I was looked after and was very apologetic.
Cannot fault Jamie I really couldn’t praise him anymore.
20. oktober 2025
Besvarelse fra Agnew Group
Hi Ms Stewart-conway. It is great to receive such positive feedback regarding our staff and processes, and we will be happy to pass these on to Jamie and the team. We look forward to seeing you again in the future. Best regards, Agnew Volkswagen Mallusk
Great experience
Very easy to book, pleasant staff who kept me informed each step of the way, comfortable area in which I could work whilst my car was having the work done
20. oktober 2025
Besvarelse fra Agnew Group
Hi Mr Ashe, thank you for taking the time to submit this review and provide your positive feedback, we're delighted you were looked after well. Kind Regards Team Bavarian
Great service as always
20. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Agnew Group
Thank you for your 5 star review and comments Roslyn, from all the team at Agnew Repair Centre.
Fast and efficient .
20. oktober 2025
Besvarelse fra Agnew Group
Hi Mr Damian, thank you so much for your review and positive feedback, it's always a pleasure to welcome you to Bavarian. Kind Regards
Always so easy and reliable!
My 3rd time purchasing a car of VW Mallusk, always a pleasure!
17. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Agnew Group
Hi Emma, thank you for the 5 stars and your continued loyalty. We appreciate the business and look forward to seeing you again soon. Enjoy your new car! Best regards, Agnew Volkswagen Mallusk
Besvarelse fra Agnew Group
Hi Wendy, thank you so much for your review and positive feedback, it's always a pleasure to welcome you to Bavarian. Kind Regards Team Bavarian
Bought a used car from Ben who gave 5 star experience
Bought a used car from Ben who from the moment I walked into the showroom was first class. In the 25 years I have been buying cars this by far is the best experience I have had. Ben went above and beyond so I could not be more satisfied with the experience.
17. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Agnew Group
Hi Ultan, We’re thrilled that Ben was able to go above and beyond to make it a smooth and memorable process. We hope you enjoy your new BMW. Kind Regards, Bavarian BMW
Very professional
Very professional, efficient and attentive staff. Would highly recommend.
19. oktober 2025
Besvarelse fra Agnew Group
Thank you for your review.
Friendly staff
Friendly staff, great service.
Bonus...my car came back clean inside and out.
19. oktober 2025
Besvarelse fra Agnew Group
Thank you.
Excellent service and the face to face…
Excellent service and the face to face experience with my representative Aaron he was so helpful and he was very excellent to talk to thank you
14. oktober 2025
Besvarelse fra Agnew Group
Thank you Mr Shields.
Great experience at Bavarian BMW.
From start to finish the experience with Bavarian was exceptional. From our first meeting with Chris McVeigh, we were looked after with both professionalism and care, and Chris worked through any issues with our finance to ensure the car was ready for collection at a time that suited us. As well as a beautiful bunch of flowers, Chris has also been available to look after us post purchase.
27. september 2025
Besvarelse fra Agnew Group
Hi Karen, Thank you so much for the wonderful feedback! We're delighted to hear your experience with Bavarian was exceptional from start to finish. Chris McVeigh always goes the extra mile, and it's great to know he was able to look after you so well. Kind Regards, Bavarian BMW
My Service Advisor
My Service Advisor, Darren, was most helpful. He explained the work required and kept me well informed how things were progressing over the day and when my car would be ready for collection.
8. oktober 2025
Besvarelse fra Agnew Group
Hi Gareth, thank you so much for your review and positive feedback about Darren, it's always a pleasure to welcome you to Bavarian. Kind Regards
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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