Agent Fiamma Anmeldelser 

The Company was easy to contact and Ross who deal with my enquiry was both responsive and helpful. Thanks, great service 👍

Ross was extremely helpful and went out of his way to contact the technical team for advice on our behalf.
And they also came back promptly with the answers to our query.
Thank you all very much for your help and time ***** Andrew

Hi I have dealt with Ross from ordering a fiamma 500 box and a fiamma carry bike pro c
Unfortunately there was a couple of non essential bits missing so I could still fit the items. I emailed Ross who emailed me back apologising for the missing bits and has sent them out next day delivery. After talking to Ross on the phone and via email I couldn’t ask for a better service they have dealt with this issue with upmost professionalism great service couldn’t ask for better

I cannot express how delighted I am with the help I received from Agernt Fiamma. Including a weekend, it has taken 2 days and 3 exchanges of emails to identify and order the exact replacement part we needed. They have been so helpful and responded so quickly, I am happy to recommend to anyone. Thank you ross at Agent Fiamma. From one very satisfied customer.

I've rarely experienced such clear and helpful communication. Ross was meticulous in gathering information from me about my caravan (relevant to the secure fitting of the awning I intend to buy).
Having bought Fiamma products in the past, most recently a bike carrier for the caravan, I can vouch for the quality.

Very very poor quality. We bought the Fiamma Caravanstore awning and it bent in the 1st gentle bit of wind (was 23 degrees heat). Company just didnt want to know. Avoid at all costs and go for something better quality even if it is more expensive. The customer service showed they knew the product was inferior but washed their hands of it.

Fantastic customer service. Very informative and helpful.
Even after the order of my awning end caps I was regularly updated with my delivery schedule.
Rare these days to receive such great service.

I too have had shocking customer service from this company - it's the way they deal with issues is awful. I have almost never left a bad review for anyone but please avoid this company and buy from elsewhere

I recently brought both the Fiamma two bike rack and the 320 storage box.
You would think that buying from the same supplier would ensure a good fit, but alas no.
Bike rack. Several holes had to be reamed (drilled) out to allow the bolts and fixings to go through.
The bolts supplied to attach the rack section to the frame are too small, none of the nylon in the nut was holding a thread.
320 box. It doesn’t fit, despite being sold together. The attachment “U” bolts for the base will not pass through the bike holding channel and the main frame. Only choice was to drill additional holes and move the channel back 2cm.
Back fixings were drilled as per instructions but the “U” fixing bolts do not reach from the frame to the box. I had to use the spare set not for my box and redrill. I now have extra holes letting in moisture.
Tighten the bolts and the rear channels for the brackets hit the bolts on the rack deformation the box!
Final moan. Lock it total garbage!

I struggled to find some replacement mounting plates for a Fiamma box.
Agent Fiamma went above and beyond to supply some to me very quickly.
Such a great service. I will definitely be using them again.
A special thankyou to Daniel for excellent customer service.

We recently purchased a Fiamma canopy & privacy room for our caravan. We had a few problem's putting it all together so contacted Camperlands & spoke to Courtney who went above and beyond to help us. She put us in touch with Ryan who was equally as helpful and after a few days of emailing, managed to solve our problem. This company has one of the best customer services I’ve experienced, I wouldn’t hesitate to use them again.
Thanks again Courtney & Ryan.

Had a trip to France booked on the 14th April. Checked my awning it failed to open as the canvas had split its as cheap to replace awning as to try and repair.so contacted company on Friday late afternoon ordered a new 4Mt awning and it arrived 8.30am via DX courier excellanr servicefrom both seach online companies and agent fiamma couldn't be beaten on price and delivery. Can't thank them enough well done team

In my experience, a company that goes above and beyond normal service levels. I recently made a mistake with an order and was not aware of it until they phoned (left a message) and emailed me - thanks Ross. My other transactions have also been excellent. I also find their prices to be very keen.

I needed some advice on awning brackets as I was finding it quite confusing. The lady at Agent Fiamma could not have been more helpful, I was called back within a few minutes as promised with the part number. Agent Fiamma had the correct parts in and they are on the way to me now. Great old fashioned service Thank you

We received excellent service from this company when we ordered our bike carrier with little time to spare.
Both the ordering, delivery times and customer service were first class.
Thank you

I have been trying to get some product advice from 2 other dealers, both were of no help. I Left a v’mail today & received a call back with the necessary advise as to what parts I required.
Although I’m based in Ireland I could not be supplied by Agent Fiamma ( Thanks to Brexit nonsense) the gentleman even gave me the part numbers to help solve my problem.
I feel bad I didn’t get the gentleman’s name but top marks for his customer service & help.
Well done guys.

Awesome awesome customer service! Helped me choose the parts I needed. Responded quickly to emails. Send detailed instructions (via email) on how to install my parts. So good! Thank you!

Excellent customer service and speedy delivery.

Can’t praise Agent Fiamma enough, This is the second time I used them & on both occasions they have provided me with the info I required before purchasing the items.

I have nothing but praise for the customer service I received from Agent Fiamma. Ordered a caravanstore awning and privacy room and the whole process went smoothly and quickly, delivered to me within 3days from two separate suppliers.
After a week a person from the sales team contacted me to say I had ordered the wrong privacy room (complete mistake on my part). They very quickly arranged the room to be exchanged, all within a week. Plus they refunded me the difference in cost.
Absolute Brilliant service. Will definitely use again.