Agapediamonds Anmeldelser 523

TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The Agape diamond was beautiful! My wife loved it. The ordering process was seamless and everything came packaged very well. I highly recommend Agape Diamonds.

Bedømt til 5 ud af 5 stjerner

I wanted to write to share how pleased I am with the recent annual service of my ring. It is gleaming and sparkling and looks great (I also got the rhodium coating to freshen it up). Admittedly, whe... Se mere

Bedømt til 5 ud af 5 stjerner

I have always wanted a beautiful wedding set that makes a statement. The only stone I truly love are diamonds. Having purchased two previous styles I like knock out gorgeous but have short fingers and... Se mere

Bedømt til 5 ud af 5 stjerner

So far the experienced has been very simple. I was worried paying in advance for the entire diamond prior to receiving it, but that’s the process! I am hoping it can arrive sooner than later before th... Se mere


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

523 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 38 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I had the pleasure of dealing with…

I had the pleasure of dealing with Kailey with your customer service department. I contacted customer service regarding an exchange and she was competent, personable and do very helpful,
I purchased a pendant thinking it was a lab grown but realized it was simulated. I had an opportunity to purchase a lab grown pendant locally but because she went over and above the call of duty I purchased a 3 ct lab grown pendant from Agape. My experience was fantastic and she exceeded my expectations. She should be commended.

26. februar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

The site is very complicated for an…

The site is very complicated for an older person to use. I tried to buy my fiancé, her engagement ring, and wedding bands, and I was gonna propose to her, and it was going to be a surprise. However, your site was so difficult for me to use that. I actually had to call her and have her help me so there with a surprise I didn’t get a chance to be able to take them to her, get down on one knee and propose properly like a man should. So basically because of your site, I had to propose over the telephone.
Edit: I received the shipping notice for FEDEX and to our dismay they are shipping the ring to me and not to my fiancé. Only problem is I am a 1000 miles away from her and handling family affairs. This is seriously concerning. This is quite a fiasco. This is a complete and utter disaster and failure to deliver on the excellent customer service that Agapé promises. At this point I am very much regretting my purchase from them. I gave the two stars originally and now have updated it to one star.

17. februar 2026
Bedømt til 4 ud af 5 stjerner

8.5 out of 10

Your customer service was great via email. We did play “phone tag” for a day or two but it wasn’t a big deal. The shipping and pricing was also very good. The only thing I am a little disappointed with is the setting. The main 4ct diamond is perfect. The band seems a little small and thin.

3. februar 2026
Bedømt til 1 ud af 5 stjerner

Delivered was done to the billing…

Delivered was done to the billing address and was done after valentine day very disappointed

12. februar 2026
Agapediamonds-logo

Besvarelse fra Agapediamonds

We’re sorry for any confusion and appreciate you sharing your feedback.

For security reasons, we can only ship orders to the address entered at checkout. While we can sometimes correct minor typographical errors (such as a misspelled street name or apartment number), we are not able to change the city or state once an order has been placed.

This policy is in place due to the high value of our products, credit card processing regulations, and strict fraud-prevention requirements designed to protect our customers and prevent unauthorized transactions.

The order was shipped to the address exactly as provided at the time of purchase. If an incorrect or outdated address is entered, unfortunately we’re not permitted to alter the destination after checkout.

We understand how frustrating this can be and encourage customers to carefully review their shipping details before completing an order. Our support team is always happy to clarify policies or help explore available options

Bedømt til 1 ud af 5 stjerner

I paid for next day air and still…

I paid for next day air and still haven’t received my package and it’s a day and a half. Need this for Valentine’s Day which is why I paid 40 for delivery!

11. februar 2026
Agapediamonds-logo

Besvarelse fra Agapediamonds

I’m happy to let you know that your pendant has been completed and shipped today via FedEx Next Day Air with Saturday delivery. It will arrive in time for Valentine’s Day as promised.

All of our jewelry is made to order, which does require manufacturing time. The shipping method selected reflects the transit time once the piece has been completed and dispatched.

We truly value your business and are glad we were able to meet our delivery guarantee. If you feel we’ve resolved your concern, we would sincerely appreciate you considering an update the review.

Please let us know if there’s anything else we can assist you with — we’re always here to help.

Warm regards,
Agape Diamonds Team

Bedømt til 1 ud af 5 stjerner

Confusing website

Confusing website
Sends orders to the wrong address

9. februar 2026
Agapediamonds-logo

Besvarelse fra Agapediamonds

We’re sorry for any confusion and appreciate you sharing your feedback.

For security reasons, we can only ship orders to the address entered at checkout. While we can sometimes correct minor typographical errors (such as a misspelled street name or apartment number), we are not able to change the city or state once an order has been placed.

This policy is in place due to the high value of our products, credit card processing regulations, and strict fraud-prevention requirements designed to protect our customers and prevent unauthorized transactions.

The order was shipped to the address exactly as provided at the time of purchase. If an incorrect or outdated address is entered, unfortunately we’re not permitted to alter the destination after checkout.

We understand how frustrating this can be and encourage customers to carefully review their shipping details before completing an order. Our support team is always happy to clarify policies or help explore available options.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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