Quick next working day delivery with DHL tracking. Products came perfectly packaged with no signs of damage or defects. Flat Bench made from solid steel construction, comfortable bench covering for lo... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I used to be a big fan of Again Faster, but unfortunately their quality and service have really dropped off. Our most recent purchase of 20 brand-new AdMats turned out to be a huge disappointment. Aft... Se mere
Virksomheden har svaret
Product is fine and as expected. Delivery via DHL was far from straight forward. This reflects on AF business in my eyes. Messages regarding delivery slots sent after delivery was attempted. Reschedu... Se mere
Virksomheden har svaret
So superb shipping by Again Faster, with one of the best weight lifting benches on the Market. I've been looking to upgrade my home gym and this commercial grade bench is not only much cheaper than... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Again Faster are a leading supplier of high-performance, durable, functional fitness, weightlifting and strength equipment to home gyms and commercial fitness facilities across the UK & Europe. Please browse our website for one of the best ranges of barbells, bumper plates, power racks and weight benches to take your fitness to the next level! Exceptional equipment design and customer service are the heart of everything we do, and we pride ourselves on always striving to improve, just like our customers with their training efforts. We have multiple finance and payments options available for both individual customers and businesses so that you can spread the cost of your equipment purchases over time. Head to the finance area of the website for more information.
Kontaktoplysninger
Unit 9, Trent Gateway Technology Drive Beeston Business Park Nottingham United Kingdom , NG9 1DA, Nottingham, Storbritannien
- service@againfaster.eu
- againfaster.eu
3,8
God
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 92 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
GHD didn’t disappoint- amazing
Arrived within 3 days of ordering. Limited build instructions- but take your time and double check each part and you will be fine. A solid piece of equipment for the size. Clients are loving it
5. oktober 2025
Besvarelse fra Again Faster Europe
Thank you for your great review!
We're glad to hear your order arrived quickly and that your clients are enjoying the equipment. We appreciate your note about the build instructions — we’re always looking to improve, so that’s valuable input.
Thanks again for your support — we truly appreciate it.
Team AF
Great company
Great communication, good delivery, excellent quality gym equipment will definitely use again.
2. oktober 2025
Besvarelse fra Again Faster Europe
Thank you for the great review! We're really glad to hear you were happy with the communication, delivery, and especially the quality of the gym equipment.
If you ever need anything else, we’re always here to help.
Team AF
cette barre est simplement magnifique. les grandes marques sont deux fois plus chers et pourtant elles n'ont rien de plus. quand j'ai ouvert le carton ça a fait whaou! !!
livraison rapide et coli bien protégé
1. oktober 2025
Besvarelse fra Again Faster Europe
Thank you so much for your review! We're thrilled to hear that you were impressed with your new Barbell.
We believe quality shouldn't come with a huge price tag, so it's great to know you found real value in what we offer. Also, glad to hear the delivery was quick and the packaging did its job!
Thanks again for your support — we truly appreciate it.
Team AF
Great customer service
Great customer service, fast delivery and an excellent, well made product
15. september 2025
Besvarelse fra Again Faster Europe
Thank you so much for your kind words! We're thrilled to hear that you were happy with our customer service, speedy delivery, and the quality of your product.
We're always here if you need anything in the future.
Team AF
Cable machine
Cable machine. Machine itself arrived in record time. Just that it was missing the essential weight plates to be able to assemble it. After a prompt to AF, three quarters of the plates have arrived. A week later it’s all still in boxes waiting for the last five plates with no update. Looks like another week before I can use it.
5. september 2025
Besvarelse fra Again Faster Europe
Thanks for taking the time to leave a review. We're really glad to hear your cable machine arrived quickly, but we're very sorry about the delay in getting all the weight plates to you.
While most of the order was delivered promptly, the final plates have unfortunately been held up due to a delay with the courier — something that’s outside of our control, but still incredibly frustrating, and we completely understand your disappointment.
Please know we’re actively following up with the courier and doing everything we can to get the remaining items to you as soon as possible. Your order is a priority, and we’ll keep you updated as we receive more information.
Thanks again for your patience, and if you’d like a more direct update, feel free to reach out to our team.
Team AF
Solid equipment at a great price
The quality of the competition bench is outstanding. Delivered on time. I'd expect to be using this bench for the rest of my life.
Well worth the purchase
22. august 2025
Besvarelse fra Again Faster Europe
Thank you so much for the fantastic review!
We're thrilled to hear that you're impressed with the quality of the competition bench and that it arrived on time.
We truly appreciate your support and hope the bench serves you well for many years to come!
Team AF
Amazing quality worth every penny!
Amazing quality worth every penny!! Heavy duty solid
26. august 2025
Besvarelse fra Again Faster Europe
Thank you so much for your 5-star review!
We're thrilled to hear that you found the quality to be worth every penny. Your support means a lot to us!
If you ever need anything else, we’re always here to help.
I bought an item incompatible with my…
I bought an item incompatible with my previous purchase. She went above and beyond to point this out. I have re ordered
5. august 2025
Besvarelse fra Again Faster Europe
Thank you so much for your 5-star review!
We're really glad we could catch the incompatibility before it became an issue, and we're happy to hear you've been able to re-order the right item.
If you ever need help again, don't hesitate to reach out — we're always here to support you!
Team AF
Besvarelse fra Again Faster Europe
Thank you so much for the great review!
We're thrilled to hear you love the brand and that your order arrived quickly. It’s always great to know our products are hitting the mark.
We really appreciate your support and look forward to serving you again soon!
Team AF
Power rack is great
Power rack is great. But communication with company is absolutely terrible. Never got any responses back from messages or from telephone calls. Wanted to change some items on order but could not get through to do it.
1. august 2025
Besvarelse fra Again Faster Europe
Thank you for your feedback — we're glad to hear you're happy with the power rack!
That said, we're sorry to hear about the difficulties you experienced trying to reach us.
If there's anything still unresolved or you'd like to discuss your order further, please don’t hesitate to reach out to us.
Thank you again for your support and patience.
Team AF
Great bench and squat rack
Great bench and squat rack! The 20% discount was a nice bonus. The rack feels solid, and the bench is heavy-duty.
24. juli 2025
Besvarelse fra Again Faster Europe
Thanks so much for your review!
We're thrilled to hear you're happy with the bench and squat rack! It's great to know the rack feels solid and the bench delivers on durability.
We appreciate your support and hope you continue to enjoy your workouts!
I didn't actually make a purchase
I didn't actually make a purchase ! I placed an order that I had to cancel. Again Faster did however deal with the cancellation and refund of funds very effifciently.
25. juni 2025
Besvarelse fra Again Faster Europe
Thank you so much for taking the time to leave a review—even though your order didn’t go ahead in the end! We're really glad to hear that our team handled the cancellation and refund process efficiently for you.
If there's ever anything you need in the future, we’d love the chance to help again.
All the best,
Team AF
Nobody seems to work for this company
Having ordered the wrong kind of dumbbell on Thursday of last week, I immediately realised my mistake have have been trying to cancel the order ever since. There appears to be no option to do it yourself, and nobody seems to answer any form of communication. I have so far tried (multiple times) calling, emailing, the WhatsApp service, and the online chat function, all within normal working hours. The phone line goes to answer machine and all other methods go unanswered or are said to be offline.
This company appears to be an local distribution center for an American manufacture, and I can only assume is being run on a shoestring.
Having bought a lot of similar gym equipment in the past I can only recommend that future prospective customers try a competitor like Mirafit instead, with whom I have always had a prompt response from for any issues encountered.
30. juni 2025
Uopfordret anmeldelse
Besvarelse fra Again Faster Europe
Hi Andrew,
Thank you for taking the time to leave a review, and we’re really sorry to hear about your experience.
We understand how frustrating it can be to place an incorrect order and not be able to make changes in time. Your email reached us after business hours on Thursday, and while we always do our best to intercept or amend orders before dispatch, Fridays are our busiest day for fulfilling shipments to ensure the fastest delivery times possible. Occasionally this means there’s a very narrow window to stop or change an order before it leaves us.
We’re sorry that you struggled to reach us during this time. We’ve recently experienced a high volume of inquiries, and while that’s no excuse, we’re actively improving our systems and coverage across all communication channels to make sure messages like yours are picked up faster in the future.
We are a UK-based company and take pride in delivering quality equipment with dedicated local service and support. We absolutely welcome feedback like yours, even when it’s critical, as it helps us get better.
If your issue is still unresolved, please reply to your original email or send a message referencing your order number and we’ll prioritise a resolution.
Thank you again for your patience and for giving us the opportunity to address this.
Best regards, Team AF
Besvarelse fra Again Faster Europe
Thanks for taking the time to leave us a review!
We work hard to ensure that our service and products are the best that we can make them!
Good luck with your lifting goals and don't forget to tag us on social media via @againfastereu
#pursueyourevolution
- Team AF
Besvarelse fra Again Faster Europe
Thanks for taking the time to leave us a great review!
We are a passionate team when it comes to our products and service!
Tag us in any pics via @againfastereu on social media and use #PursueYourEvolution
- Team AF
Great kit but customer service not great
Great quality and good value kit but spoilt by poor customer service: phone never answered, messaging via chat extremely slow, long wait for email reply and poor/no comms about split orders.
Conflicting references to delivery charges at various parts of the website so beware that the actual charge at checkout may not be what youve read and are expecting.
21. maj 2025
Besvarelse fra Again Faster Europe
Thanks for taking the time to leave us a review.
We're very sorry to hear that you're not entirely happy with the service received.
The delay in responding was due to the long bank holiday weekend, while our office was closed. I can see that you received a response first thing Tuesday morning.
We aim to make our shipping charges as transparent as possible. To make it more affordable for smaller orders, we charge fixed rates, determined by order size.
Due to the size and weight of our equipment, some of it may need to be manually handled, as it can't be sorted by machines. The courier may split your order in order to deliver as soon as possible. This is communicated on order confirmations
If there's anything you'd like to discuss, or if you have any further feedback, please feel free to get in touch with us at service@againfaster.eu.
Thanks
- Team AF
Terrible experience
Terrible experience. Hidden delivery fees. Low to average quality products. Don’t buy from them, they have a big marketing spend but are far from the best place to shop.
29. januar 2025
Uopfordret anmeldelse
Besvarelse fra Again Faster Europe
Thanks for taking the time to leave us a review.
We're very sorry to hear that you are not happy with your experience with us.
The charges that you mention are not shipping costs billed by us, or paid to us. They are for tax and duty, billed by the tax authorities in the country of delivery. We do have a pop up on our website to notify customers of this, as we aim to be as transparent as possible.
I can't see any correspondence regarding any issues with the products purchased. We pride ourselves on the quality of our equipment, so If there's anything you'd like to discuss, or if you have any feedback, please feel free to get in touch with us at service@againfaster.eu.
Thanks
- Team AF
Besvarelse fra Again Faster Europe
Thanks for taking the time to leave us a great review!
We are a passionate team when it comes to our products and service!
Tag us in any pics via @againfastereu on social media and use #PursueYourEvolution
- Team AF
excellent delivery equipment was in…
excellent delivery equipment was in excellent condition - have started training on it already 💪🏼
17. april 2025
Besvarelse fra Again Faster Europe
Thanks for taking the time to leave us a review!
We work hard to ensure that our service and products are the best that we can make them!
Good luck with your lifting goals and don't forget to tag us on social media via @againfastereu
#pursueyourevolution
- Team AF
Failed to deliver more than 8k worth of…
Failed to deliver more than 8k worth of equipment. 2 years later still chasing.
worst customer service ever - lied about sending equipment then stopped replying or answering calls still chasing them.
Warning DO NOT USE them have just spoken with someone who is owed 27k from them
28. april 2024
Uopfordret anmeldelse
Besvarelse fra Again Faster Europe
Hi MTI,
We’re very sorry to hear about your experience.
However, we believe there may have been some confusion. You left this review on the page for Again Faster UK, a separately owned and operated business from Again Faster New Zealand.
We want to assure you that Again Faster UK is independently run and has no involvement in the situation you described. Nevertheless, we understand how frustrating your experience must have been, and we encourage you to continue following up directly with the correct company in New Zealand.
If there’s anything we can do to assist you in connecting with the right team, please don't hesitate to contact us at service@againfaster.eu
Best regards,
The Again Faster UK Team
Dette er Trustpilot
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