When I contacted the firm for information they sent through additional pictures of the beautiful butterfly urn. I wanted to be sure it was a perfect choice for my wonderful friend as it is the last gi... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Beautiful urn, 2 persons ashes fit perfect. But use a plastic bag to fill up to make sure it will never spill. DPD took a little bit longer to deliver, but it arrived safely in very solid package... Se mere
Everything was as stated. Product lovely quality and it was packed expertly for shipping, so no upset of receiving a damaged piece.
Received item very quickly packaged well to protect item. Such a beautiful piece been looking for a while for the right one. Would recommend this company as my experience was nothing but good.
Virksomhedsoplysninger
Skrevet af virksomheden
For many people today, carefully choosing a cremation urn for a loved one is a deeply poignant way of paying tribute to them. We aim to help our customers with this important decision by offering a range of urns for ashes which are all designed to be aesthetically beautiful and are created by skilled artisans using the highest quality materials. We are proud to say many of our urns have received awards at international funeral fairs. We are also introducing a range of biodegradable urns which eventually break down and return to the earth, without harming the environment. Our unique range offers a variety of styles to suit all tastes. In addition, we are able to offer a personalised memorial plaque, so you can rest assured the urn you choose will be both a meaningful and personal tribute to your loved one.
Kontaktoplysninger
Unit 1200 The Pompey Centre, Fratton Way, PO48SL, Southsea, Portsmouth, Storbritannien
- 07837662545
- info@aestheticurns.co.uk
- aestheticurns.co.uk
4,9
Fremragende
254 anmeldelser
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Lightweight unsteady urn with no locking lid
Lightweight urn with no locking lid. Led to difficult conversation with Funeral home about the need to put my father in law in a bag in the urn because otherwise as it wasn't 100% stable it could easily spill if knocked. Use of a bag meant less space in the urn which meant we had to buy an additional scatter tube for the ashes. Horrible experience.
10. april 2023
Besvarelse fra Aesthetic Urns
Kelly, we are always keen to resolve any issue that our customers have with our products, and we offer the option of a full refund if you feel that your urn doesn't meet your needs. You ordered this urn 3 days before you needed it and we provided it to you promptly and in perfect condition. I am disappointed that you posted this review without contacting us for assistance and I feel that your review does not give an accurate representation of the product and service provided to you. I note that four out of the seven reviews you have posted on TrustPilot are for one star. In our correspondence since the review, we have offered to refund you but, despite what you said in your review, you have decided that you want to keep this urn.
Regarding the issues you have mentioned:
1. Light weight.You choose an urn made of bamboo. It is not flimsy, or liable to tip over, but it is certainly lighter than our other urns. That's bamboo - it is a light material. However, the urn is completely stable and is certainly not going to move or tip over, especially once the ashes are inside.
2. The lid. It is normal for top-opening urns to have a separate lid. The lid of this urn fits down snugly into the neck of the urn, so it doesn't wobble or fall off, but it can be removed if desired. Some people like to seal the top with adhesive, but many are content to leave it unglued. No-one else has ever complained about it.
3. Volume. In common with all urn suppliers, we provide urns in standard 3 litre and 4 litre sizes (though ours are more beautiful). Either size is usually sufficient for an adult's ashes, though we advise customers that a three-litre urn might, rarely, not always accommodate all the ashes of a larger person. It is usual to insert the bag of ashes received from the crematorium directly into the urn, and the bags usually fit easily into a three-litre urn. The bag itself occupies a minute proportion of the urn's volume. If the bag does not fit (which is very rare), we are happy to exchange the urn for a 4 litre one or refund you in full if you prefer.
Brilliant service
Beautiful Urn.so pleased with it.
Came so well packaged.
Nicer than the pictures.
Would recommend this company
10. april 2023
Danke für den schnellen Versand
Danke für den schnellen Versand, sie ist gut angekommen.
2. april 2023
I was concerned as to whether my order…
I was concerned as to whether my order had been received.
I emailed the seller and he replied by phone straight away to explain what was happening.
I felt that I had received a service which is not always so.
Thank you
26. marts 2023
Brilliant service from start to finish
Brilliant service from start to finish, lovely gentleman rang a couple times to keep me informed what was happening regarding delivery.
26. marts 2023
great communication and maximum effort…
great communication and maximum effort to send me the product as soon as possible. Also, the urn is beautiful, just as shown on photo (perhaps slightly bigger than first thought it would be )
17. marts 2023
Fabulous product
Fabulous product, unusual and beautiful. Service was good and arrived well packed.
5. marts 2023
Hearts filled with love ❤️
I ordered 4 urns from Dom at Aesthetic Urns all arrived safely…expertly packed & perfect. They are so beautiful & such a wonderful way to store & keep our loved ones ashes pride of place on display. I chose a heart design & they are now filled with love & cherished. Great product & great service. Thank you once again!
18. marts 2023
I recently lost my beautiful precious…
I recently lost my beautiful precious daughter, on 27th February, 2023, she was a young successful solicitor when she was taken by undiagnosed cancer. Our family were stunned and lost, my daughter's wishes were to "come home in a pretty little vase" I made contact with this company, they were so compassionate for my needs and I purchased a beautiful heart shaped urn. It was made and shipped with love and care within a couple of days. My daughter is now home in her "pretty little vase" where she belongs, a million thanks.
5. marts 2023
Quick delivery and beautiful urn
25. januar 2023
Fantastic service
24. januar 2023
A Bespoke Urn
Shortly after I placed an order I had a call to offer me a bespoke urn at no extra cost. When the urn arrived it was beautiful and I was really pleased with it. Delivery was also great, very quick.
4. januar 2023
Very pleased, for what it is it looks great
Contacted to check on order, very quick delivery. Its very heavy, and bigger than I thought, despite my knowing the dimensions! It looks really good.
Still awaiting confirmation of credit apart from that excellent.
20. januar 2023
Unique like the occupant
My husband died young, our two small children are of the opinion that his soul is travelling through the universe. This beautiful urn was so unusual and really reflected our children's beliefs. It came very well packaged and arrived quickly. I am so pleased. It is unique just like him!
5. januar 2023
Good web site easying ordering
10. januar 2023
Absolutely beautiful urn
Absolutely beautiful urn, excellent communication and fast delivery. Thank you so much.
6. januar 2023
Uopfordret anmeldelse
Highly recommended business
Dom, the guy at aesthetic urns was a massive help when I rang for advice on a particular urn that I needed information about. When it arrived it wasn’t exactly what I wanted but that was my own fault as I did not read the description correctly, a refund was issued and the replacement that I chose was sent out straight away. I would highly recommend this company.
19. december 2022
Very happy with my purchase
I was very pleased with my purchase from Aesthetic Urns. Unfortunately my original choice was out of stock but my alternative choice arrived very promptly the next day.
I would recommend.
23. december 2022
Fabulous company my item arrived well…
Fabulous company my item arrived well packaged, and I love it, it will look fab once my mama is transfered
Thank you so much Dom. ☺️
23. december 2022
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