AEA Airguns Shop Anmeldelser 610

Very fast delivery in a few days from Spain to the Netherlands

No matter the question, they answer it, no matter what requests u have, they do anything to help archive it. I love the customer service as much as the guns!

Alles super

Highly recommended. qualified service. I bought two Aea rifles here and I'm going to continue shopping. Shipping to Poland in 3 days with a thorough tracking. I highly recommend it again.

It pains me to write this review I'm absolutely gutted because of my latest experience with my order.

I'm a frequent, returning customer with many orders. There has been a few issues with past orders but not really an issue to me as I can work on the products but not everyone can.

My latest order arrived empty!! Literally nothing was inside my package!! I was sent an empty package.
Both the recorderd weight and content description most certainly didn't reflect on my order.

I had contacted aea along with the couriers proof of delivery photo plus my own photos and video of the package. I was told it will be sorted by the end of that week, it hadn't so I contacted them the following week. Another week has passed and no contact from aea nor has my order been shipped. Extremely disappointed.

I've had to contact PayPal and raise the complaint with them so I don't loose my money. This was a week ago and they haven't even had any response.

I now have products that I can't get spare parts for so I'm forced into the position where I'm going to have to sell what I have. Again this is a great shame because I was saving for a pre order to come in stock.

This experience is a headache at best and left me confused to why this has happened GUTTED

These guys are awesome

Expédition rapide. Top. Je recommande.

Expedited shipping was unparalleled,

I had made a mistake on my order and sent a chat on a Sunday hoping for correcting it before shipping. I was answered quickly and they resolved my issue immediately. Great service and appreciated.

⭐️⭐️⭐️⭐️⭐️
Outstanding customer support beyond words

I honestly struggle to put into words how exceptional my experience with AEA Airguns has been.

I needed several specific parts that were officially no longer in stock and, to be fair, I did not expect much. What followed, however, was customer support on a level I have rarely – if ever – experienced.

Through incredible dedication, initiative, and genuine effort, the AEA Airguns team managed to make these parts available anyway. Not once, but twice. This wasn’t a standard “check the system and reply” situation – this was real problem-solving, going far beyond what is normally expected from a company.

The communication was friendly, transparent, fast, and deeply committed to helping me as a customer. You could clearly feel that they care, not just about selling products, but about supporting the people who use them.

In a world where customer service often feels automated and indifferent, AEA Airguns stands out as a rare example of what true customer support should look like.

Massive respect and a big thank you to the entire team.
This kind of service builds real trust and long-term loyalty.

Highly recommended – 5 stars are honestly not enough.

Really helpful really fast delivery and great products

Una empresa absolutamente fantástica.
El soporte y el servicio que brindan son excelentes, no hay nada que les suponga un problema. Son muy serviciales y sus productos son fantásticos.

Very quick handling of order and shipping arrived within 2 1/2 days despite being shipped internationally across Europe.

Potencia y calidad. Me encantan. Muy rápidos en la entrega . Totalmente recomendable

J'ai apprécié d'ovoir une réponse à mes messages suite un problème technique sur une pièce d'effectueuse.
Et qu'on ait pu me dépanner.
Et aussi que les livraisons soient rapides

Everything was great, excellent communication and fast shipping. Would gladly order again.👍🏼

Fantastic website delivery is really good staff very helpful
Products are not to bad maybe more sales 🧨

Ordered aea SF standard over black Friday 2025 and it's faulty, contacted them many times and no reply.

I've had to contact the bank to raise a dispute, still not been able to return rifle or had refund.

I bought the aea SF Compact mid 2025, the rifle operates as it should, all good.

Bought the aea HP rifle late 2024 early 2025 I think, but it was faulty, on that occasion they was really good and accepted the return.

Basically, all could be good, but you could also end up in my situation.

Update - Finally got in contact after nearly 2 months and can return the rifle for full refund. 🙂

Adjusted from negative 1 star to 4 stars as never had any problems with previous orders. ( Just been stressful, thought I was stuck with faulty rifle, lol )

Plus, the 'AEA SF Compact' is so cool. 🙂