Good communication with the office on the repair progress. Driver (C) who brought the courtesy car was a pleasure to deal with. Car delivered back within expected time frame, it was nicely vale... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Having an accident is not a good experience for many reasons but Lyn on reception just made the nightmare so much easier. She was reassuring, kind and so helpful. John who delivered my car back to... Se mere
Virksomheden har svaret
Positives: Staff are friendly and responsive. They quickly replaced a piece of the bodywork that had fallen off after being put back on the car. Negative: Repair took longer than expected (3 weeks... Se mere
Virksomheden har svaret
Lynn answered queries quickly. Was unable to give5 stars as was disappointed to have to leave my car with keys under wheel. It was then picked up by another firm from Haywards heath and taken to shor... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At AD Williams we know that being without your vehicle can be an inconvenience. That’s why we offer a hassle free service, completing every repair as quickly as possible whilst ensuring outstanding quality. It’s no accident that we are BSI accredited accident repair centres. We’ve been helping motorists get back on the road after accidents for more than 30 years. Our state of the art body shops are fully equipped to meet manufacturers’ standards for your peace of mind. We only use genuine replacement parts to maintain the safety, integrity (and value) of your vehicle. Our highly trained technicians’ workmanship is guaranteed for three years. We use the latest repair technology including Smart Repair (Small Medium Area Repair Technology) and tackle all types of repair including small scratches, dents, alloy wheel refurbishments and windscreen repairs. We’re a one stop shop for first class, rapid repairs and can manage all the insurance paperwork and negotiations on your behalf. Find our nearest garage to you.
Kontaktoplysninger
Dengemarsh Rd, Romney Marsh, TN29 9JH, Lydd, Kent, Storbritannien
- 01797 320222
4,6
Fremragende
214 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra AD Williams - Lydd
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Workshop repair
Lynn answered queries quickly.
Was unable to give5 stars as was disappointed to have to leave my car with keys under wheel. It was then picked up by another firm from Haywards heath and taken to shore ham . The car didn’t actually get to you until almost one week after the accident.
21. oktober 2024
Besvarelse fra AD Williams - Lydd
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
We're very helpful
We're very helpful, and got the job done quick and professionally.
16. oktober 2024
Besvarelse fra AD Williams - Lydd
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Besvarelse fra AD Williams - Lydd
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Very efficient friendly service
Very efficient friendly service. Lovely man collected my car and brought a courtesy car. Was kept informed of repair time and car was returned by some gentleman. Office staff were very helpful and polite.
11. oktober 2024
Besvarelse fra AD Williams - Lydd
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
Besvarelse fra AD Williams - Lydd
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
They contact me with in 24 hours of the…
They contact me with in 24 hours of the accident and fix and return the vehicle with in 2 weeks very polite to talk to on the phone and have done a great job on the repair
10. oktober 2024
Besvarelse fra AD Williams - Lydd
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
A1 service
Car picked up promptly, repaired in 7 days immaculately and returned - what more can one ask for?
8. oktober 2024
Besvarelse fra AD Williams - Lydd
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
The receptionist I dealt with was so…
The receptionist I dealt with was so lovely and nothing was too much trouble for her.
19. september 2024
Besvarelse fra AD Williams - Lydd
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Recommended by my insurer
Recommended by my insurer, A D Williams provided an efficient service and excellent repair on my vehicle.
25. september 2024
Besvarelse fra AD Williams - Lydd
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Good communication
Good communication, very professional and did a very good job. Couldn’t fault them. Also they were very helpful, going out their way to get my car back to me as early as possible.
27. september 2024
Besvarelse fra AD Williams - Lydd
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
Very good quality work
Very good quality work, with clear communication. Would certainly recommend this company.
1. oktober 2024
Besvarelse fra AD Williams - Lydd
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Good comms and quality work
20. september 2024
Besvarelse fra AD Williams - Lydd
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Excellent Job
The quality of the paint jobs done on my car are very good. They just need to be careful before returning a car to a customer to check that all the work has been done and everything removed to do the work has been put back in place securely.
9. september 2024
Besvarelse fra AD Williams - Lydd
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Excellent
Excellent, professional and friendly staff.
The quality of the repair was outstanding,
I would recommend AD Williams to friends and family.
23. september 2024
Besvarelse fra AD Williams - Lydd
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
I I found every employee I dealt with…
I I found every employee I dealt with to be very professional and friendly.
23. september 2024
Besvarelse fra AD Williams - Lydd
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
Customer service was poor .
23. september 2024
Besvarelse fra AD Williams - Lydd
We are sorry to read your review and can assure you customer service is our main priority.
Please email feedback@adwilliams.net so we can resolve and investigate this further.
Kind Regards
AD Williams Coachworks – Customer Care Team
Car picked up and delivered back
Car picked up and delivered back , informed at every step of repair .
19. september 2024
Besvarelse fra AD Williams - Lydd
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Great service and telephone manner
Great service collection of my damaged car and excellent telephone manner
4. september 2024
Besvarelse fra AD Williams - Lydd
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
Excellent fast service under their guarantee.
A small fault developed with a sensor in an area repaired by A D Williams some months ago.
They collected the car, left us a hire car, and then returned our car fully repaired inside 2 days.
Excellent fast service under their guarantee.
9. september 2024
Besvarelse fra AD Williams - Lydd
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.