My experience with AD Williams was amazing! They were in contact with me frequently via email and telephone at every stage of the repair process for my vehicle. The body shop manager Ciprian ensured t... Se mere
Lokation
Skift lokation8 B/C Beaver Industrial Park, Brent Road, UB2 5FB Southall, Middlesex, GB
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Se, hvad kunderne siger
Really excellent service. Ciprian was very easy to deal with and efficient. The car was well looked after and dropped home at our convenience. Would definitely recommend the service.
You can only go on your own experience and with that I can only speak good as Ciprian and I believe Rob and there team were very informative throughout the process and answered any questions I had pro... Se mere
Ad Williams express Heathrow is one of the worse, unexpected, not Loyal , delay on the repair of the car , and doesn’t know how to fix AD condenser , waste of time to leave your car with them , three... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At AD Williams we know that being without your vehicle can be an inconvenience. That’s why we offer a hassle free service, completing every repair as quickly as possible whilst ensuring outstanding quality. It’s no accident that we are BSI accredited accident repair centres. We’ve been helping motorists get back on the road after accidents for more than 30 years. Our state of the art body shops are fully equipped to meet manufacturers’ standards for your peace of mind. We only use genuine replacement parts to maintain the safety, integrity (and value) of your vehicle. Our highly trained technicians’ workmanship is guaranteed for three years. We use the latest repair technology including Smart Repair (Small Medium Area Repair Technology) and tackle all types of repair including small scratches, dents, alloy wheel refurbishments and windscreen repairs. We’re a one stop shop for first class, rapid repairs and can manage all the insurance paperwork and negotiations on your behalf. Find our nearest garage to you.
Kontaktoplysninger
8 B/C Beaver Industrial Park, Brent Road, UB2 5FB, Southall, Middlesex, Storbritannien
- 02039 178000
4,5
Fremragende
19 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Really excellent service
Really excellent service. Ciprian was very easy to deal with and efficient. The car was well looked after and dropped home at our convenience. Would definitely recommend the service.
8. marts 2023
Uopfordret anmeldelse
Excellent customer service
My experience with AD Williams was amazing! They were in contact with me frequently via email and telephone at every stage of the repair process for my vehicle. The body shop manager Ciprian ensured that every part of the process was as stress-free as possible for me after my vehicle was damaged by another driver. He even arranged collection and drop off of my vehicle to and from my home! Not only was their customer service excellent, but the repairs to my vehicle were great too! It looks as good as new. I was very impressed by them and would highly recommend using them in future.
1. marts 2023
Uopfordret anmeldelse
Superb job & very informative
You can only go on your own experience and with that I can only speak good as Ciprian and I believe Rob and there team were very informative throughout the process and answered any questions I had promptly. You sometimes hear of bodywork shops that don't do a decent job but I can only praise them on the work on my Jaguar XE R-sport looks just like new.
2. februar 2023
Uopfordret anmeldelse
Great friendly service also quality of…
Great friendly service also quality of work was excellent. Will be my go for garages in the future the manager Ciprian went the extra mile and was in close contact for the duration of my repair thank you
14. februar 2023
Uopfordret anmeldelse
Amazing bodywork and amazing customer service.
Amazing bodywork and amazing customer service. Every member of staff I came into contact with were very helpful and polite. They made my car look brand new again.. could not recommend them enough. Thank you!
7. februar 2023
Uopfordret anmeldelse
Very quick repair
Very quick repair, they went beyond what was expected of them, my door needed replacing after someone had crashed into the side of it, not only did they repair the door, they did an excellent paint job, and readjusted my front bumper as it was falling off. Very pleased with their service.
24. januar 2023
Uopfordret anmeldelse
Absolute amazing
Absolute amazing. The support I received was outstanding. My vehicle is perfect, the drivers were caring and helped me empty my boot of my car. Extremely respectful. The manager updated every week. Will definitely recommend them. Very professional and supportive.
30. januar 2023
Uopfordret anmeldelse
Extraordinary Work
Very happy with the result of the reparation. Great responsibility from the beginning until the end, giving confidence to customer, and informing many times about the process of reparation. In 5 days the vehicle was repaired in perfect conditions.
29. november 2022
Uopfordret anmeldelse
Excellent job
Excellent bodywork. I wasn't expecting the perfect colour match for my silver car, but after all I can't see any difference at all. Plus they've done my car very quickly.
Professional and friendly customer service.
Thanks again guys😎
7. november 2022
Uopfordret anmeldelse
Ad Williams express Heathrow is one of…
Ad Williams express Heathrow is one of the worse, unexpected, not Loyal , delay on the repair of the car , and doesn’t know how to fix AD condenser , waste of time to leave your car with them , three months after first repair of car , still my car is not on the road properly, customer service 0.0000, experience -0.0000 . For few days I didn’t go to work because they haven’t finished to repair my car .
9. december 2021
The standard of work is fine.
The standard of work is fine.
I understand that the delay couldn’t be helped but nevertheless that’s why it’s not 5 stars
7. juli 2021
Customer service at the best
Customer service at the best. Very cooperative and accommodating..
5. juni 2021
AD Williams
AD Williams, done an excellent job in my car.
Very reliable and the communication was superb.
25. maj 2021
Fantastic job
Hi I am sorry
I over reacted … but they did recollect our and rectified the problem
10 out of 10 to Daren and his costumer service and corrected the errors
Fantastic job
Many thanks
Sanjay
22. maj 2021
Besvarelse fra AD Williams - Express (Heathrow)
Good afternoon Sanjay,
We understand that you have spoken to our Site Manager Darren and he has arranged to collect your vehicle for us to inspect your concerns. We take our workmanship and pride in providing the highest levels in Customer Care really seriously so we will of course look at your concerns and liaise with you on our findings.
Thank you for raising your concern with us.
Best Regards
Fantastic customer service from Darren…
Fantastic customer service from Darren Saunders, keep me up to date with the progress and a lovely job on the car. Highly recommend.
24. april 2021
Besvarelse fra AD Williams - Express (Heathrow)
Thank you very much for the positive review about our Team.... We really appreciate the feedback you have provided. Wishing you all the best
Besvarelse fra AD Williams - Express (Heathrow)
Thanks for the great review!
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