Do not use this company if you have red Mazda paint as they cannot repair this without it having the 'orange peel' effect. Went back twice and still awful (brought it back in the rain too to try and... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I unfortunately hit a large deer and sustained quite a bit of damage to my golf. One quick form filled in online resulted in ADWilliams phoning me to arrange the repair. I was able to drop the car off... Se mere
Virksomheden har svaret
AD Williams were kind, thoughtful and efficient. I had gone over a 'ninja' bollard in a car park causing a bit of the bumper to be scraped away and they sorted my car our completely - insurance and al... Se mere
The Horley workshop did a truly magnificent job restoring the body work on my Volvo saloon to make it as good as new, just from the factory. Not only that, but the work was undertaken speedily - with... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At AD Williams we know that being without your vehicle can be an inconvenience. That’s why we offer a hassle free service, completing every repair as quickly as possible whilst ensuring outstanding quality. It’s no accident that we are BSI accredited accident repair centres. We’ve been helping motorists get back on the road after accidents for more than 30 years. Our state of the art body shops are fully equipped to meet manufacturers’ standards for your peace of mind. We only use genuine replacement parts to maintain the safety, integrity (and value) of your vehicle. Our highly trained technicians’ workmanship is guaranteed for three years. We use the latest repair technology including Smart Repair (Small Medium Area Repair Technology) and tackle all types of repair including small scratches, dents, alloy wheel refurbishments and windscreen repairs. We’re a one stop shop for first class, rapid repairs and can manage all the insurance paperwork and negotiations on your behalf. Find our nearest garage to you.
Kontaktoplysninger
Copthorne Bank, Copthorne, RH10 3JF, Crawley, West Sussex, Storbritannien
- 01342 713 415
4,6
Fremragende
262 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
When booking-in the car I found the…
When booking-in the car I found the assistance dealing with making the arrangements, the temporary use of another vehicle and the general approach of a high standard. The work was carried out swiftly and on-time and although there was one small issue this was rectified immediately and with no fuss.
19. juli 2024
Besvarelse fra AD Williams - Crawley
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
5 stars
Came and collected my car
Repairs were done promptly
Good communication throughout
Car was hoovered inside and cleaned outside prior to being returned.
Thanks so much.
25. juli 2024
Besvarelse fra AD Williams - Crawley
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
Overall AD Williams was very good
Overall AD Williams was very good
Areas for improvement
Repair tracker to be kept up to date
Better phone communication
Many thanks
17. juli 2024
Besvarelse fra AD Williams - Crawley
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Managed my repair on time and within…
Managed my repair on time and within quote, although told on collection a lot of work went into the repair. I obviously know where the damage was , now unable to detect .
I would recommend AD Williams
Great job thank you again.
11. juli 2024
Besvarelse fra AD Williams - Crawley
Thank you for taking the time to leave such a fantastic review, we are delighted to hear of your positive experience at AD Williams. I have passed your comments on to the relevant site.
AD Williams Coachworks – Customer Care Team
Repair :-| Collection :-|
My they offered to collect my car, wasn't too pleased with hearing it open up down the road with a cold engine. Satisfactory repair, after I sent it back into the body shop to buff down the orange peel paint effect. It Shouldn't go out like that. Basic finishing.
28. juni 2024
Besvarelse fra AD Williams - Crawley
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Besvarelse fra AD Williams - Crawley
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
They repaired my car on time and…
They repaired my car on time and brilliant work on it
26. juni 2024
Besvarelse fra AD Williams - Crawley
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Besvarelse fra AD Williams - Crawley
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Outstanding garage!!
Where do u start., communication was absolutely outstanding! Each and every person was extremely friendly, polite and so helpful! They was extremely efficient with collecting my car and very thorough and prompt with the fixing of my car and even took my hire vehicle so I could swap and just drive my own car away! I was upset that my car had been damaged and they was so good with me and kept me informed on everything I honestly cannot recommend this garage enough! They went above and beyond to make my experience so smooth a massive 10 stars from me and will be recommending this garage to everyone
25. juni 2024
Besvarelse fra AD Williams - Crawley
Thank you for taking the time to leave such a fantastic review, we are delighted to hear of your positive experience at AD Williams. I have passed your comments on to the relevant site.
AD Williams Coachworks – Customer Care Team
Great communication and excellent repair.
Great communication throughout the time my car was in for repair. It didn't take long to get my car back and it had also been cleaned inside and out. I chose AD Williams because of the good reviews and I was not disappointed.
19. juni 2024
Besvarelse fra AD Williams - Crawley
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
Simon was very customer focused
Simon was very customer focused, keeping us updated with the progress and the options available to us.
Helpful and friendly. Can't fault the service.
11. juni 2024
Besvarelse fra AD Williams - Crawley
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
Besvarelse fra AD Williams - Crawley
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
Attention and Professionalism.
4. juni 2024
Besvarelse fra AD Williams - Crawley
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Attention to quality and detail. Repairs here were carried out as to my…
Repairs here were carried out as to my expectations as I have used AD Williams before. Staff very polite a shout out to the girls at reception and Simon who’s personal help carried the day. From start to Finnish I encountered not one problem. A very professional repair establishment
28. maj 2024
Uopfordret anmeldelse
Besvarelse fra AD Williams - Crawley
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
No Hassles and a great job
3. juni 2024
Besvarelse fra AD Williams - Crawley
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Had my car repaired with A D Williams…
Had my car repaired with A D Williams and the communication and compassion was great. Went above and beyond to get me back on the road. Would 100% recommend
10. juni 2024
Besvarelse fra AD Williams - Crawley
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
Great responses kept me in the loop all…
Great responses kept me in the loop all the time ty car looks great
6. juni 2024
Besvarelse fra AD Williams - Crawley
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Besvarelse fra AD Williams - Crawley
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
Great customer care. From start to finish.
Great customer care telephone manner. Also from picking my car up to get repaired. Explained the process with my car getting a rear bumper re painted. Very good all round service highly recommended.
20. maj 2024
Besvarelse fra AD Williams - Crawley
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
Great Service…
Excellent communication and customer service, very impressed with the reception admin staff who dealt with me. Unfortunately my vehicle was not able to be fixed but it was a fast efficient service by this garage.
29. april 2024
Besvarelse fra AD Williams - Crawley
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.