Easy to do business with, Cameron Osborn was very helpful and explained everything to me and what I could expect, especially using an umbrella company for the first time
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Prior to registering, i requested an illustration for my day rate which came through quickly, showed a clear outline off all the workings and was easy to understand. I registered over the phone,... Se mere
Virksomheden har svaret
I've used ADVANCE Contracting Solutions more than once. Callum Hayes set me up quickly and efficiently, with minimum fuss to myself. Really helpful. Everything I needed to supply to them was driven... Se mere
Virksomheden har svaret
Had a lovely phone call with a person called Jess Day, she was very polite and and bubbly, made all complicated sounding questions simple to understand (English isn’t my strong point). We had a good l... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om ADVANCE CONTRACTING SOLUTIONS
Skrevet af virksomheden
ADVANCE provides FCSA accredited Umbrella, Limited Company, Self-Employment / CIS, and PEO (Professional Employment Organisation) solutions to the UK’s contractors and recruiters. Known for its compliant and ethical approach, ADVANCE provides world-class service and works in partnership with recruitment businesses and their candidates, adding value throughout the contracting supply chain.
ADVANCE is based just outside of Chester but operates throughout the UK, supporting contractors and recruiters in a wide range of industry sectors including engineering, construction, IT, technology, medical, healthcare, education, technical, manufacturing and life sciences.
We pride ourselves on going the extra mile to support contractors and recruiters, offering flexible margins, bespoke solutions and unique processes designed to meet specific requirements. We have supported thousands of independent professionals, enabling them to enjoy the benefits of contracting whilst complying with HMRC rules.
ADVANCE continuously invests in its infrastructure and people to ensure every part of the contracting journey for both candidate & recruiter is efficient, simple, and reliable.
Whether you’re a contractor looking for support or a recruitment professional who wants the very best for your candidates, ADVANCE has the solution.
ADVANCE is based just outside of Chester but operates throughout the UK, supporting contractors and recruiters in a wide range of industry sectors including engineering, construction, IT, technology, medical, healthcare, education, technical, manufacturing and life sciences.
We pride ourselves on going the extra mile to support contractors and recruiters, offering flexible margins, bespoke solutions and unique processes designed to meet specific requirements. We have supported thousands of independent professionals, enabling them to enjoy the benefits of contracting whilst complying with HMRC rules.
ADVANCE continuously invests in its infrastructure and people to ensure every part of the contracting journey for both candidate & recruiter is efficient, simple, and reliable.
Whether you’re a contractor looking for support or a recruitment professional who wants the very best for your candidates, ADVANCE has the solution.
Trust the experts. Trust ADVANCE.
Kontaktoplysninger
VISTA, St David's Park, Ewloe, CH5 3DT, Ewloe, Storbritannien
- 01244 564 564
- contractorsupport@advance.online
- advance.online
4,8
Fremragende
1 t anmeldelser
Har besvaret 90 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service and staff were really…
Excellent service and staff were really pleasant
9. juni 2025
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Good morning George,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! World-class service is a top priority here at ADVANCE, so its encouraging to know this is being delivered. I believe it was Rachel on our Support team who you last spoke with, who always goes above and beyond to help our Contractors.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Tax Rebate Con
I get paid from an agency through advance, they made suggestion to do this year tax rebate. I agreed and let them proceed. The whole time i asked what they would take as a fee or percentage and every time they wouldn’t give me an answer (Ross Williams - “Can’t remember off the top of my head”). The guy I was dealing with wouldn’t tell me till the rebate had hit there account. In which I was shocked they took 25% for there fee and then another 20% for VAT taking near enough half of my rebate. Shocking service do not use for any rebate or accounting work
6. juni 2025
Uopfordret anmeldelse
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Good morning Paul,
Thank you for sharing your feedback, we’re genuinely sorry to hear that you felt disappointed with our service.
To clarify, our fee structure is clearly outlined in the Terms & Conditions provided in the Tax Return booklet, and we always ensure our clients are made aware of this during the initial sales call. The default percentage applied is either 22%+VAT or £349+VAT, whichever is higher.
The representatives you spoke to initially are part of our consolidation team and do not calculate the final rebate or fee, this responsibility lies with our Submissions team once all relevant information has been gathered. Whilst we understand it can be frustrating not to have an exact figure upfront; this is due to the varying nature of individual tax returns and rebate amounts.
If you’d like to discuss this further, please feel free to contact us directly — we’re more than happy to look over your case in detail.
Thanks again,
The ADVANCE Team.
general points and impressions
responded well to my cold call with a posative attitude
dealt with issues.
followed up Emails with a Phone call.
In the uk.
Advanced were able to discuss issues on Rates and gain understanding leading to a contract.
I contacted ADVANC as an option from NRL and were first on the list offered
4. juni 2025
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Good morning Rob,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! We know how confusing & frustrating the world of contracting and Umbrella can be, so all of our teams are well trained to answer any and all queries, ensuring our Contractors are kept in the know.
I believe it was Callum on our On-boarding team who completed your registration, who always goes above and beyond to make the setup process as simple as possible. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Prompt payment
What I'm impressed with is the prompt payment service. Never an issue,every Friday when I wake up for work,the payment is always there. Never,ever an issue which to me is, so important and I'm so impressed as stated above. Well done Advance!!!! Bravo!!!!👏👏👏
4. juni 2025
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Good morning Tom,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We value world-class service here at ADVANCE, from making the registration process as simple as possible - to answering calls within 3 rings and ensuring payments are made correctly and on time every single week.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
It was simple to do
29. maj 2025
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Good morning Ronnie,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! I believe it was Darci on our onboarding team who completed your registration, who always makes the setup process as streamlined and easy as possible for our Contractors.
I have forwarded your review to Darci and she is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
ACS SIGN ON.
The ACS contact, Darci, was very helpful and polite and the sign on procedure was straightforward and efficient.
28. maj 2025
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Good morning Alan,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! Darci always goes above and beyond to ensure our solutions and processes are well understood, all whilst maintaining the highest levels of world-class service.
I have forwarded your review to Darci and she is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Everythink was clearly explained and…
Everythink was clearly explained and very easy process
28. maj 2025
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Good morning,
thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars. I believe it was Callum on our on-boarding team who completed your registration, who always takes the time to ensure our Contractors are aware of our processes and understand their solution.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Good afternoon Tanijah,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! World-class service is a top priority here at ADVANCE, so it's encouraging to know this is being delivered. I have forwarded your review to Cameron on our on-boarding team who completed your registration, and he is very grateful for the feedback.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Good afternoon Adrian,
Thank you for your review! We're very happy to know your experience with ADVANCE has been positive. I believe it was Cameron on our on-boarding team who completed your most recent setup, who always goes the extra mile to make the registration process as quick and easy as possible.
If you ever have any questions regarding payments or account, or if there's anything we can do to improve our service up to 5 stars - please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Great customer service!!
23. maj 2025
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Good morning Dean,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We value world-class service here at ADVANCE, so it's encouraging to know this is being delivered.
I believe it was Darci on our on-boarding team who completed your registration, who always goes above and beyond to make the setup process as easy, quick and straightforward as possible. I have forwarded your review to Darci and she is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Really great experience so far with…
Really great experience so far with Jordan, Callum, Cameron and Abbey.
Easy access to pay slips and very clear breakdown.
16. maj 2025
Uopfordret anmeldelse
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Good morning Abdul,
Thank you for your review! We're delighted to know the service being provided by all of our Teams has been deserving of 5 stars! From On-boarding to Contractor Support, we value world-class service at every step. I have forwarded your review to the teams and they are very grateful for the feedback.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
My Experience
I'm working 20 years in the UK labourer handy man I done about 35 cites roughly from the begging to the end
16. maj 2025
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Good morning Evelin,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! It's also great to know we have been able to provide you with world class service over the years you have been contracting.
I believe it was my colleague Cameron who completed your most recent registration, who always goes above and beyond to help our Contractors and ensure they are kept informed. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
The personnel I dealt with are all…
The personnel I dealt with are all fabulous but the necessity to endure this questioning each contract is a pain .
I’m the one who will have to deal with HMRC not the paymaster so I find this procedure annoying .
Maybe 6 monthly okay to check,
16. maj 2025
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Good morning John,
Thank you for your review! We're happy to know your experience with ADVANCE has been mostly positive - we understand the frustration with the reviews/checklists required when starting a new contract - we have these processes in place to protect everyone in the supply chain, but we are not naïve to the fact that this can become tedious, especially when completing multiple temporary assignments. We try to make these processes as streamlined as possible, but we appreciate the feedback.
I have forwarded your review to Cameron who completed your most recent registration, we are confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Everything has been dealt with quickly and efficiently on all set for payment next Friday
Everything has been dealt with quickly
15. maj 2025
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Good morning Mark,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! I believe it was Cameron on our on-boarding team who completed your most recent setup, who always does his best to make the registration process as smooth and easy as possible. I have forwarded your review to Cameron and he is very grateful for the feedback.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Good morning Jose,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We know how important our Contractors time is, so we always aim to answer calls within 3 rings and resolve queries at the first point of contact.
I have forwarded your review to Abbie who dealt with your latest request, and she is very grateful for the feedback! We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Good morning Steve,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! I believe it was Katie on our Compliance team who dealt with your latest query, who always provides world-class service, helping our Contractors day in day out!
I have forwarded your review to Katie and she is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Good morning Ben,
Thank you you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! We know how confusing the world of contracting can be, so our Teams are all trained to the highest standards, making sure anyone we work with are well informed and any questions you have are answered at the first point of contact.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Great customer service
Great customer service, fast tax return and whenever strange paying an advance that is really useful.
13. maj 2025
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Good afternoon Million,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars. We pride ourselves on our world-class service here at ADVANCE, so it's encouraging to know this is being delivered.
I have forwarded your review to the Returns team and they are very grateful for the feedback! We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Good morning Jo,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We value world-class service here at ADVANCE, so it's encouraging to know this is being delivered. I believe it was Darci on our on-boarding team who completed your registration, who always goes above and beyond to help our Contractors get set up.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Good service ever time
13. maj 2025
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Good morning David,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! It's also very encouraging to know you have returned to us many times, we hope our relationship continues and world-class service is delivered every single time.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.