Easy to do business with, Cameron Osborn was very helpful and explained everything to me and what I could expect, especially using an umbrella company for the first time
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Prior to registering, i requested an illustration for my day rate which came through quickly, showed a clear outline off all the workings and was easy to understand. I registered over the phone,... Se mere
Virksomheden har svaret
I've used ADVANCE Contracting Solutions more than once. Callum Hayes set me up quickly and efficiently, with minimum fuss to myself. Really helpful. Everything I needed to supply to them was driven... Se mere
Virksomheden har svaret
Had a lovely phone call with a person called Jess Day, she was very polite and and bubbly, made all complicated sounding questions simple to understand (English isn’t my strong point). We had a good l... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om ADVANCE CONTRACTING SOLUTIONS
Skrevet af virksomheden
ADVANCE provides FCSA accredited Umbrella, Limited Company, Self-Employment / CIS, and PEO (Professional Employment Organisation) solutions to the UK’s contractors and recruiters. Known for its compliant and ethical approach, ADVANCE provides world-class service and works in partnership with recruitment businesses and their candidates, adding value throughout the contracting supply chain.
ADVANCE is based just outside of Chester but operates throughout the UK, supporting contractors and recruiters in a wide range of industry sectors including engineering, construction, IT, technology, medical, healthcare, education, technical, manufacturing and life sciences.
We pride ourselves on going the extra mile to support contractors and recruiters, offering flexible margins, bespoke solutions and unique processes designed to meet specific requirements. We have supported thousands of independent professionals, enabling them to enjoy the benefits of contracting whilst complying with HMRC rules.
ADVANCE continuously invests in its infrastructure and people to ensure every part of the contracting journey for both candidate & recruiter is efficient, simple, and reliable.
Whether you’re a contractor looking for support or a recruitment professional who wants the very best for your candidates, ADVANCE has the solution.
ADVANCE is based just outside of Chester but operates throughout the UK, supporting contractors and recruiters in a wide range of industry sectors including engineering, construction, IT, technology, medical, healthcare, education, technical, manufacturing and life sciences.
We pride ourselves on going the extra mile to support contractors and recruiters, offering flexible margins, bespoke solutions and unique processes designed to meet specific requirements. We have supported thousands of independent professionals, enabling them to enjoy the benefits of contracting whilst complying with HMRC rules.
ADVANCE continuously invests in its infrastructure and people to ensure every part of the contracting journey for both candidate & recruiter is efficient, simple, and reliable.
Whether you’re a contractor looking for support or a recruitment professional who wants the very best for your candidates, ADVANCE has the solution.
Trust the experts. Trust ADVANCE.
Kontaktoplysninger
VISTA, St David's Park, Ewloe, CH5 3DT, Ewloe, Storbritannien
- 01244 564 564
- contractorsupport@advance.online
- advance.online
4,8
Fremragende
1 t anmeldelser
Har besvaret 90 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great chatting over the phone
Great chatting over the phone, got informed what I needed. Thanks
20. august 2025
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Good morning Grzegorz,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! I believe it was Melissa in our support team who you last spoke with, who always takes the time to ensure our Contractors have the information they need, maintaining the highest levels of service we strive for.
I have forwarded your review to Melissa and she is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
You do not listen and you keep asking…
You do not listen and you keep asking for information that I have sent you and you have confirmed that you have it
You need to sort out your system as it can be very annoying
19. august 2025
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Good morning Kevin,
Thank you for your review! We value all feedback here at ADVANCE, and we also appreciate that it can be annoying when being asked for documents that may have already been provided, to us or your agency.
I have informed the Compliance team of your review, and they are looking into this for you. You may receive a call from the team to check things over, but rest assured we will ensure everything is sorted in time for your payments.
Thanks again,
The ADVANCE Team.
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Hello Malcolm,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! I can see you have dealt with a number of our Contractor Support team, most recently Melissa, who always goes above and beyond to help our Contractors.
I have forwarded your review to Melissa and she is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Used ADVANCE more than once
I've used ADVANCE Contracting Solutions more than once. Callum Hayes set me up quickly and efficiently, with minimum fuss to myself. Really helpful. Everything I needed to supply to them was driven with clear emails and lists and he recommended a business bank based on other contractors' experience and set up FreeAgent quickly and took me on a walk-through over a Teams call. Dylan Harrop provided excellent tax-savings advice over a Teams call and broke down the options in a really clear way, helping me to make a good informed choice. A really good service.
14. august 2025
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Hello Quentin,
Thank you for your review! We pride ourselves on our world-class service here at ADVANCE, so it's encouraging to know this is being delivered. I have forwarded your review to Callum in the onboarding team and Dylan in the accounts team, who are both very grateful for the feedback!
From On-boarding to Accounts, we value world-class service at every step. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Very professional everything went…
Very professional everything went smoothly from start to finish .
7. august 2025
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Hello Paul,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars. Cameron always goes above and beyond to ensure our solutions and processes are well understood, all whilst maintaining the highest levels of world-class service.
I have forwarded your review to Cameron who completed your registration, and he is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Good morning, David,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! I believe it was Cameron on our onboarding team who completed your registration, who goes the extra mile to explain our processes, whilst maintaining the highest levels of professionalism.
I have forwarded your review to Cameron, and he is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Good afternoon, Graham.
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We pride ourselves on our world-class service, so it's great to know this is being delivered.
I believe it was my colleague Cameron who completed your most recent registration, who always goes above and beyond to help in whatever way possible. I have forwarded your review to Cameron and he is grateful for the feedback. We're confident this level of service will continue and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Don't do tax returns with these people…
Don't do tax returns with these people dirty thieving so and so took 700 quid off me for doing 2 tax returns that I didn't get a penny back they took it all. make that make sense I'm going to just keep giving bad reviews till I die
25. juli 2025
Uopfordret anmeldelse
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Hi Gerry,
We're genuinely sorry to hear that you're unhappy with your experience and appreciate you taking the time to share your concerns. We understand how frustrating this must feel and would like the opportunity to look into this further. A member of our team will be reaching out to clarify the fees and discuss your tax returns in more detail. We're committed to resolving any misunderstandings and doing what we can to support you.
Thanks,
The ADVANCE Team
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Hi Alan,
We’re saddened to have received your review. We always strive to deliver world-class service, and this includes ensuring we are communicating with our Contractors as much as is necessary. I have just tried to call you to ask for a bit more information about any issues you are having, or where the communication might have fallen down. We would greatly appreciate it if you could call us back to discuss your review in some more detail.
Thanks,
The ADVANCE Team
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Hello Dnyanarth,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We prioritise world-class service here at ADVANCE so it's encouraging to know this is being delivered. I believe it was my colleague Callum who completed your registration - who always goes above and beyond to help our Contractors in whatever way possible.
I have forwarded your review to Callum who dealt with your latest request, and he is very grateful for the feedback! Thank you for choosing to work with ADVANCE. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
a lot higher fees for less extras than…
a lot higher fees for less extras than I am used to ,i did the proof of work document all seemed to be ok and then I've just had an email saying it needs to be done
25. juli 2025
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Good morning, Darren,
Thank you for your review, we are always happy to receive feedback, but we are saddened to know you feel our margin is too high. We are constantly reviewing our margins, aiming to stay competitive whilst maintaining the highest levels of service.
I sincerely apologise that your right to work document has been requested more than once when it has already been uploaded. Rest assured, we have everything we need ready for payment.
If you ever have any queries, or you think the level of our service can be improved, please don’t hesitate to get in touch, and in the meantime, we are confident you will receive world-class service.
Thanks again,
The ADVANCE Team
Pro's
Pro's: Easy, friendly, honest and simple.
Con's: paperwork
Overall a good experience
23. juli 2025
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Good morning Callum,
Thank you for your review! We're happy to know your experience with ADVANCE has been mostly positive - we understand the frustration with the processes that are required when starting a new contract - we have these processes in place to protect everyone in the supply chain, but we are not naïve to the fact that this can become tedious, especially when completing multiple temporary assignments. We try to make these processes as streamlined as possible, but we appreciate the feedback.
I have forwarded your review to Cameron who completed your most recent registration, and he is very grateful for the feedback! If there’s anything we can do to improve our service to 5 stars, or if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Hello David,
Thank you for your review! We pride ourselves on our world-class service, so it's great to know this is being delivered. We're delighted to know the service being provided to you has been deserving of 5 stars. Cameron in the onboarding team always goes above and beyond to maintaining the highest levels of world-class service.
Thank you for choosing to work with ADVANCE.
Thanks again,
The ADVANCE Team.
Professional efficient service.
21. juli 2025
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Good morning, Andrew,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We prioritise world-class service here at ADVANCE so it's encouraging to know this is being delivered. I believe it was my colleague Callum who completed your registration - who always goes above and beyond to help our Contractors in whatever way possible.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
When registering with as Advance ,I…
When registering with as Advance ,I found them to be efficient and professional at all times
17. juli 2025
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Good morning, Peregrine,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! I believe it was my colleague Jordan who you last spoke with, who always goes above and beyond to explain our processes and ensure the registration is simple and easy.
We're confident this level of service will continue and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Advance are very easy to work with and…
Advance are very easy to work with and made every process easy to work with and understand . Very helpful for me as I was new to umbrella companies.
14. juli 2025
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Hello Ian,
Thank you for your review! We pride ourselves on our world-class service, so it's great to know this is being delivered. We're delighted to know the service being provided to you has been deserving of 5 stars. Rachel in payroll always goes above and beyond to maintaining the highest levels of world-class service.
I have forwarded your review to Rachel who dealt with your latest request, and she is very grateful for the feedback! Thank you for choosing to work with ADVANCE.
Thanks again,
The ADVANCE Team.
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Hello,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars. Rachel in payroll always goes above and beyond to maintaining the highest levels of world-class service.
I have forwarded your review to Rachel who dealt with your latest request, and she is very grateful for the feedback! We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
I’d like to say a big thanks to jack chesterman 👍🏻
I’d like to say a big thanks to the payroll team at ARM. Especially jack chesterman who went out of his way to submit 2x tax returns. Very reliable. Responded very quickly to submitting the tax returns. 10/10 service. Highly recommended.
10. juli 2025
Uopfordret anmeldelse
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Hello Brian,
Thank you for your review! We're very happy to know the tax service being provided to you has been deserving of 5 stars! We know how confusing tax returns can be, so we aim to make the process as simple and seamless as possible. Our Returns team are dedicated to providing world-class service to each and every client.
I have forwarded your review to Jack and the team who completed your return. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Very smooth and quick onboarding call
Very smooth and quick onboarding call. Callum was friendly and informative.
10. juli 2025
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Hello Ian,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We value world-class service here at ADVANCE, so it's encouraging to know this is being delivered. I believe it was Callum on our on-boarding team who completed your registration, who always goes above and beyond to help our Contractors get set up.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Besvarelse fra ADVANCE CONTRACTING SOLUTIONS
Hello,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars. Callum always goes above and beyond to ensure our solutions and processes are well understood, all whilst maintaining the highest levels of world-class service.
I have forwarded your review to Callum who completed your registration, and he is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.